Epithet

As per the latest announcement, you are now able to claim your rewards for Valentine Chess from Psychic Gertrude in Aphrodia Island. If you have any further questions, let me know.

Hey. Sorry for the confusion. Your account has been transferred to Silver. For clarity, it wasn’t due to Eon’s transfer, but related to reactivating your account that you were transferred to Gold. Regardless, you should not have your progress on Silver. Please let me know if you are able to successfully login on Silver and have your progress there.

Locked as resolved. Don't hesitate to creating a new thread if you have another question or issue. Take care.

To clairfy, the Elekid would have to be caught after speaking with the Elder. This is also the case for the other two Legendary Birds. However, I notice you've already caught Zapdos, so I will go ahead and lock this thread. Feel free to create another thread if you have another question or concern. Take care.

Since you willingly used your free transfer, we will not provide a transfer for your account. You will have to wait until the free transfer is available again or pay for the transfer.

Hey. Can you try again now?

Hello @Braxton2496. My apologies for the delay. According to our database, you traded one to Saitaman on April 10th, 2021. However, I see you have bought a new one and evolved it. So, I assume you don't need further assistance?

Hello, sorry for the delay. Your account should be activated again. Please try to login and let me know if you are successful.

Hello, I've merged all your related threads(if there's a mistake, please report it and I'll take a look) because it was simply getting out of hand; treading into spam territory. If you continue your giveaways, please post them as a reply to this thread instead of creating a new thread. Take care.

Hello @Majordash. I have restored your Venomoth and it should be in the last slot of your PC. In the future, please use the Restore Pokemon megathread or the #request-chat in the official Discord server.

Hey, sorry for the delay. Your shop has been moved from Silver to Gold. Let me know if you have any questions.

Hello @Advika2. My apologies for the late response. We are currently investigating your situation, but we may have a solution. Please let me know when you can be online.

Hey @Acri. Sorry for the delayed answer. We're looking into the issue. Please be a little more patient.

Hey, sorry for the delayed response. At this time, we’re not ready to disclose the specifics of what you’ve asked. However, I will press the request with Alcedo to see how fast we can get to a point where such information is made public. I understand this may not be the outcome you were hoping for, but I hope you can understand. If you have any further questions, please let me know.

Hello, Please provide a link to your thread.

Hey, sorry for the delay. Your Xatu has been restored and 5 PvE coins have been removed. Please be more careful in the future. Locked as resolved.

Hello @Zairapazzz. My apologies for the late response. We’re currently experiencing a short of hands and there’s quite a big backlog of work that may result in a later response time. We’re currently investigating your situation, but I’d like to let you know we’re not ignoring you or anything of the sort. For clarification, I do have two questions. Do you remember around what time the server crashed? A rough estimate will be enough. Also, did the crash happened when you bought the item?

Buenas. He restaurado tu Klefki. Lo puedes encontrar al final de tu PC. Por favor ten más cuidado en el futuro.

Buenas @Xiuyiva91c. Ahorita hay unos cuantos problema con el cliente de Android. El equipo de Devs ya saben sobre estos problemas y están trabajando para solucionarlos. Te pedimos un poco de paciencia mientras esto se resuelve.

Hello @Whitesunshine. The black screen and battle bugs are both related to an issue with the Android client. The Developers are aware of these issues and are working towards a solution. Unfortunately, we won't be able to restore the Fearow since you didn't actually catch it. We also cannot spawn a new one since there's no way of knowing what nature, ability, or IVs it would have had, thus making it unfair if you get a really good or really bad one. While the issues are being worked on, we kindly as for your patience and understanding. Please accept our apologies for any inconvenience.

Hello @Beckham2735. This issue stems from a problem with the Android client. The Developers know about it and are working on a solution. We ask for your patience and understanding while a fix is being made. Please accept our apologies for any inconvenience.

Hello @Blachteg. The black screen and battle bugs are both related to an issue with the Android client. The Developers are aware of these issues and are working towards a solution. Unfortunately, we won't be able to restore the Fearow since you didn't actually catch it. We also cannot spawn a new one since there's no way of knowing what nature, ability, or IVs it would have had, thus making it unfair if you get a really good or really bad one. While the issues are being worked on, we kindly as for your patience and understanding. Please accept our apologies for any inconvenience.

Hello @Jonkii. My apologies for the inconvenience. This bug is currently affecting android users only. The Developer team knows about it and are working on a solution. In the meantime, we ask for your patience and understanding.

Hello @Tanguyyann. Thanks for the report. Devs are aware of this issue already. There are more pressing matters at the moment, so it may take some time for this to be fixed, but they are aware of it. As a workaround, you can continue to use WASD until its fixed. Please accept our apologies for any inconvenience.

Hello @Infinity2708. My apologies for the inconvenience. This bug is currently affecting android users only. The Developer team knows about it and are working on a solution. In the meantime, we ask for your patience and understanding.