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Everything posted by Epithet
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Need help with "Quest Start-Time Check" feature
Epithet replied to Ismamstander's topic in General Support
Hello @Ismamstander. My apologies for the late response. If you would like to suggest the addition of a feature where you can check when you began a quest, please use the Suggestions subforum. Putting that aside, you can submit any Medicham that was caught after May 13th, 2021. If the issue persists, please let me know. -
Hello @ManzanitaJuice, My apologies for the late response. It looks like your Nidoran Male (ID: 55887775) is holding your Valentine Ninetales-Alolan Mount. By clicking it from the Pokémon-info box, it will return to your inventory where you can use it normally. If you have any further questions, please let me know.
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Hello @Ashren. My apologies for the inconvenience you experienced. Could you tell me in which map you were training in? What Pokémon you were battling? What Pokémon were you training and which moves it had?
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Looks like you were able to evolve your Budew. Since that is the case, this thread will be locked. If you have any other issue, don't hesitate in making a new thread. Have a great day.
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no puedo entrar al juego/ I can´t join game
Epithet replied to Shadowolf32's topic in General Support
As Norex mentioned, go ahead and create a thread on the Email Change subforum should you require that. Also, feel free to use Spanish in your post, we will make the necessary adjustments to translate and understand you and your situation. Locked as resolved. Have a great day. -
Hello @Nell1el. My apologies for the late response. It seems you do not yet have the necessary hours to be able to enter Marine Cave and Terra Cave. You'll need 50 hours after starting Hoenn to do so. You can check how many Hoenn hours you have by speaking with Professor Birch in Littleroot Town. Once you meet this requirement, you should be able to proceed with the Jirachi quest. If you have any further questions, please let me know.
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Hello @Feeelrr. My apologies for the delay. Your issue should now be fixed. Speak with the Dialga statue in Eterna City and continue with the quest normally. If you have any further questions, please let me know.
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Can I know what server merge is going to happen
Epithet replied to Charizardmewtwo's topic in General Support
Locked as resolved. Should you have any other questions, feel free to create a new thread. Have a great day. -
Can I know what server merge is going to happen
Epithet replied to Charizardmewtwo's topic in General Support
Hello @Charizardmewtwo. My apologies for the late response. The merge between Silver and Gold is scheduled for May 1st. However, a multitude of reasons can delay the merge, so keep in mind that it may occur at a later date. To stay up-to-date with the most recent news regarding the merge—and PRO as a whole—consider joining the official PRO Discord server. If you have any other questions, please let me know. -
My BracMacho disappeared :(
Epithet replied to Thunvir3's topic in Client Bugs; Music, Graphics, etc.
Hello @Thunvir3. My apologies for the inconvenience you experienced. The reason why you no longer have your Macho Brace is because Nuzleaf and Shiftry can have the ability Pickpocket, which can take the item of the target. Meaning, your Macho Brace was stolen this way. Unfortunately, there is no way to restore it and no compensation we can offer, since this is how the ability is intended to work. However, there are other ways of obtaining Macho Braces. Purchasing one from another player through Trade chat Obtaining one from Dig Spots, though it is quite rare Purchasing one from the Biker NPC in front of the Goldenrod Cory Pokémon Center for 20k As a tier 4 reward from the daily quests in Celadon City Though you may be disappointed, please try to understand. If you have any further questions, please let me know. -
Hello @Leon18th. My apologies for the inconvenience you're experiencing. Unfortunately, Strength Sap is not yet coded, as mentioned by Norex. All moves are already planned to be fully coded. Once Strength Sap is coded, it will be posted in the Update Logs and/or the #announcements channel of the PRO Discord server. In addition, we sadly cannot refund your money. This is because it would be unfair to previous players who were also denied. Though this may be disappointing, please try to understand. Thank you for reporting this and have a great day.
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Glad to see you were able to get the evolution data. Since your issue has been resolved, this thread will be closed. Should you have any other question or concern, feel free to create a new thread. Have a great day.
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Hello @WomarBlood. Can you try speaking with the receptionist on the first floor of the school?
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Hello @Reave. My most sincere apologies for making you wait this long. Unfortunately, we cannot compensate you with a Reroll Ticket. This is largely because we cannot verify if the disconnect was game-sided or user-sided. There is also no way for us to confirm if you would have won the battle or not. We simply cannot take your word for it. Furthermore, it would be unfair to previous players who were also denied. I apologize for not being able to help you further, but there is no action we can take. Though this may be disappointing to see, please try to understand. Have a great rest of your day.
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Hello @Ismamstander. My apologies for the late response. According to our database, you have not evolved a Kabuto into Kabutops. It looks like you have another Kabuto, though. Would you mind evolving that one and seeing if you still do not receive the evolution data? As a reminder, Kabuto evolves at level 40. If you do not receive the evolution data, please let me know and I will forward your issue to our Testers to see if they can find an issue. Thank you for reporting this and have a great day.
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Resolved in-game. As such, this will be locked. Should you have any other question or concern, feel free to create a new thread. Have a great day.
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My apologies for the delay. That timeframe works perfectly for me. If you'll be on tonight, I will be able to assist you. Just leave a reply here when you go online and I will see it.
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Hello @Patchlight. My apologies for the late response. Can you please expand on what you mean? We need as much information as possible to be able to properly understand your situation and help you.
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Hello @Xaizen. My apologies for the inconvenience you're experiencing. If I understood correctly, the battle sequence went as follows: You lead Alakazam Ditto transforms into Alakazam and uses Trick/Thief to take Leftovers You switch to Breloom Ditto uses Trick to swap its Leftovers and your Breloom's Toxic Orb You use False Swipe on Ditto Toxic Orb activates causing Ditto to faint from poison damage Is that an accurate summarization of what happened? If not, please correct me. However, if the battle sequence did go as I said, then unfortunately we cannot compensate for your lost Toxic Orb. This is because that is how the move is supposed to work, not a bug or glitch. For future reference, remember that if you catch the Pokémon that took your item, it will be holding it and you will be able to retrieve it. You can obtain a new Toxic Orb as a reward from Bug Catching Contest, as a reward for defeating George boss, or by purchasing one from the PvP Coin Shop for 50 PvP Coins. Though this may be disappointing to hear, please try to understand. If you have any further questions, please let me know.
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Hello @Amakitty. My apologies for the inconvenience you're experiencing. Could you tell me a timeframe of when you'll be online so I can get you out?
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Your issue has been forwarded to the Developers. Once there is a response, I will let you know. Keep in mind that our Developers are extremely busy, so it may take some time for there to be a response. We appreciate your patience and are thankful for your understanding.
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Hello @Dimum. Your Wobbuffet has been restored. It should be in the last slot of your PC. In the future, please use the Restore Pokémon megathread for these kinds of requests. Have a great day.
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Your issue has been forwarded to our Content Scripters. Once there is a response, I will inform you.
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Cannot move. Can delete or lock the topic, I have migrated.
Epithet replied to Baronyoutube's topic in General Bugs
Locked as resolved. If you have any other question or concern, don’t hesitate in making a new thread. Have a great day. -
Locked as resolved. If you have any other question or concern, feel free to create a new thread. Have a good day.