Epithet

Glad to see you were able to resolve your issue. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Glad to see your issue was resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @BlueZorua. Apologies for the inconvenience. Can you try resetting your password with this link? Make sure your password only contains letters and numbers; special characters can impede you from logging in.

Hello @Matteo172542. Apologies for the late response. Can you show a screenshot of what Mr. Stone says?

Hello @Wsan. Apologies for the late response. Could you share any details regarding what happened before you noticed money missing? Did you do anything special or important? What were you doing before the server crash? Did you perhaps surrender a battle? We need as much information as possible to properly understand what happened.

Hello @Matteo172542. Apologies for the late response. Are you still experiencing this issue and does it happen with every battle? Furthermore, is there any chance you could provide a screenshot of the issue you are facing?

Hello @tejkkapadia123. Apologies for the late response. Your rating was most likely lost to a server rollback. Unfortunately, we cannot restore it. Though this may be disappointing, please try to understand.

Hello @Melankomas. We are aware that Moongeist Beam is not coded, nonetheless, we thank you for taking time to report this. There is no ETA on when it will be coded. However, you can keep track of what is added by checking out the Update Logs. If you have anymore questions, please let me know.

Hello @Genghiskhan31. Apologies for the inconvenience. Unfortunately, we will have to deny your request. This is because it would be unfair to previous users whose requests were denied. However, there are several methods to earning PvE Coins, such as: Defeating Bosses Winning the Bug Catching Contest Doing the Battle Tower challenge Taking on the Suspicious Bot in Dock Island Finding the Treasure Room in Sinnoh Underground

Hello @Limit. Apologies for the late response. We are already aware of this, nonetheless, I thank you for reporting it. At the moment, the only solution is to relog. Doing so should display the proper map. If you have anymore questions or if something is unclear, please let me know.

Hello @yurio. This is how it is intended to be. Only Pokémon that need their Hidden Ability, such as Dragonite, will spawn with it. Goodra does not need its Hidden Ability, so it will spawn with either Hydration or Sap Sipper, but it will not spawn with Gooey. If you have further questions or if something is unclear, please let me know.

Hello @Risingking34. Apologies for the late response. I'd like to thank you for being so straightforward with this. I do, however, recommend reading our PvP Rules to get a clear understanding of what is and what isn't rule-breaking. For a more in-depth look into what is considered rank boosting, check out this thread. As long as it was an accident and neither of you did no intentionally lose, you are not breaking any rules. However, if this occurs multiple times, it may be flagged as rank boosting. In order to avoid this possibility, there are two methods to follow: q&g system and /draw. The q&g system allows guild members to see who is in the PvP queue and prevents other guild members from queueing and facing each other. Once someone has found a match, they send "q" in Guild chat to indicate they have found a match and another person can enter the queue. This way, guild members do not fight each other and can avoid any future complications with rank boosting. Using the command /draw allows both players to end the match without gaining or losing any rating or rewards. This is recommended to do when you face guild members. In short, you will not be banned for this one-time occurrence, but we strongly urge you to read our PvP Rules to know what not to do. If you have anymore questions or if something is unclear, please let me know.

Hello @Ainfranky8. Apologies for the late response. The user you traded with is Strakajake. If you feel the need to report, follow this link. If you have anymore questions, please let me know.

Account resets will not be made requestable anytime soon, if ever.

Hello @stormy77. Unfortunately, we do not offer account resets right now. However, you can create a new account. Keep in mind that you are allowed up to 4 accounts, as stated in our Game Rules.

Hello @Roronoa24. Apologies for the late response. We have made a lot of progress in finding the cause of the crashes, but there is still much to do. We still cannot give an accurate ETA for the fix, as of this moment. However, once it has been found and fixed, there will be an announcement in the official PRO Discord server. If you have anymore questions, please let me know.

Glad to hear that. I will now lock this thread. If you have another questions or issues, don't hesitate to make a new thread.

Hello @HXN27. Apologies for the late response. Are you still having trouble logging in?

Hello @mastaflex8. Apologies for the late response. It appears you were able to login. Has your issue been resolved?

Hello @RammsteinBR. Apologies for the late response. First off, I'd like to thank you for taking time to make this report. Unfortunately, we have no way of proving you received a Choice Scarf from the Item Recycler and that you then lost it. We suspect there was a rollback of sorts to before you had obtained the Choice Scarf, so when you logged back into the game, it was as if you never received it. Regrettably, there is no further assistance we can provide you with. Though this may be disappointing, please try to understand.

Hello @Paprikaflow. Apologies for the inconvenience. Unfortunately, we cannot restore the Bulbasaur or your PvE Coins. Since the Bulbasaur was not caught, there is no restoration that can be done. Server connection issues have been mentioned countless times over the past weeks. We have advised against doing something that could be lost to a crash. Though this may be disappointing, please try to understand.

In that case, it was most likely just a visual glitch. However, if you continue to encounter this regularly, don't hesitate to make another post about it.

Hello @Eri. Apologies for the inconvenience. Unfortunately, you will have to wait for the cooldown to finish. We cannot reset the cooldown for you. Doing so would be unfair to previous users who were denied. Furthermore, it has been announced several times that the servers are experiencing connection issues and that we do not recommend doing anything that can be lost to a crash. Though this may be a disappointing response, please try to understand.

Hello @EdwinOrign. Unfortunately, de-evolution is not something we can do. We do not have the necessary tools to perform this. Though this may be disappointing, please try to understand.

After our investigation, we have concluded that Compound Eyes is not affecting non-damaging moves, which is not intended. There may not be an immediate fix. This is due to more pressing matters, such as the server connection issues.