Epithet

Hello @Zenkaar. Apologies for the late response. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates. You may not need to change your password, but if you wish to and are not receiving an email, make a post here.

Hello @hoangluvBT. Apologies for the inconvenience. We were only able to recover data from before the Valentine's update. If that still does not explain your missing dex data, then it was lost to your server transfer on the 17th. In which case, we cannot assist you. If you have anymore questions, please let me know.

Hello @YASIRALIKHAN786. Apologies for the late response. It seems you have passed 62 evolution data and now have 65. Could it be that you were simply evolving Pokémon which you already had the data of? Each Pokémon will only give the data once. You can see which Pokémon you've evolved by looking in the Pokédex; the star icon will indicate if you have that Pokémon's evolved data or not.

Hello @tayloris16. Though we are already aware of this, we thank you for reporting. Currently, the connection issues are our top priority, so you may not see an immediate fix. In the meantime, we ask for your patience and understanding.

Hello @kabolt. First off, I'd like to thank you for taking time to make this report. However, this is not a bug; it is how it is intended to work. Chlorophyll did not activate because the sun was not active at the beginning of the turn. If you have anymore questions, please let me know.

Hello @amarendra. Apologies for the late response. Can you share more details surrounding what you experienced? Such as what you did right before the crash. Furthermore, can you provide some evidence that your Scraggy was fully trained?

Hello @Luigi646. Apologies for the inconvenience. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates.

Hello @PrayforStefan. Apologies for the inconvenience. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates.

We are currently searching for the bug causing the issues. However, we are yet to find it. Once it has been found and fixed, there will be an announcement in the official PRO Discord server. In the meantime, we ask for your patience and understanding.

Hello @bennnnnnliu. Can you try returning to Fullmoon Island and seeing if Giovanni is there?

Hello @Ajeykrz. Apologies for the late reply. Though we are already aware of this, we thank you for reporting it. Currently, the connection issues are a higher priority, so you may not see an immediate fix. When there is one, I will inform you. If you have anymore questions, let me know

Hello @Lukoz. Apologies for the extreme delay. There is, unfortunately, no way to assist you further. As a result, I will be locking this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @onesnack. Apologies for the late reply. Though we are already aware of this issue, we thank you for reporting it. Currently, the server issues are a higher priority, so you may not see an immediate fix. If you have anymore questions, please let me know.

Hello @icebat. Apologies for the inconvenience. We are yet to find the bug that is causing the connection issues. So, unfortunately, there is no fix as of now. Everyone is working hard to try and find this bug so we can fix the issues. We have even posted a reward for the user that finds the bug, as you can see in the image below. Though it may be frustrating, please be patient while we find and fix the problems. If you have more questions, please let me know.

Hello @luckyelfs. Apologies for the inconvenience. Here is a statement from one of our Developers regarding the MAC client: Here is the link to the video example above.

Locked as resolved.

Hello @deon101. Apologies for the late reply. We cannot refund your money with such limited information and no evidence.

Hello @SergioRS. Apologies for the delay. Can you show me the Luvdisc you are trying to submit?

Glad to hear that. Since your issue is resolved, this thread will be locked. If you have further questions or another issue, don't hesitate to make another thread.

Hello @JimbyWimby. Apologies for the inconvenience. Here is a statement from one of our developers regarding the MAC client. Here is the link to the video example provided in the image.

Hello @MikeIsBest. Do you perhaps have a controller plugged in? If so, please unplug it and see if you are able to move. If not, please let me know.

Hello @Redklenv2. Apologies for the inconvenience. The issue should be fixed now. Can you try again?

The issues should now be fixed. If you are still experiencing this, please let me know.

Hello @Cozoman. Can you try speaking with Jackson?

Hello @InspectorJack. Apologies for the late response. Thank you for reporting this. It has been forwarded to the responsible parties. Please continue to report these issues if you continue to encounter them.