Yverneas

Hello @Werns, I apologise for my late response and for the inconvenience caused in that time. Your problem should now be fixed, allowing you to move around freely. Can you please go online and confirm the same? We will be waiting for your reply.

Hello @Arkitek0517, I am sorry for inconvenience caused. Currently there is a bug in lending trades where the system doesn't recognise that all Pokemon have already returned to their previous trainers and hence it shows that there are some lends still ongoing. According to the announcement on our Official Discord Server after the next maintenance this bug will get fixed. I apologise again as there is nothing we can do to fix your issue immediately but I hope you will understand and will keep patience until then. Kind regards, Yverneas.

Glad to see that your problem was solved. I will now be locking this thread as resolved. If in future you encounter an issue or want to ask any question, then don't hesitate to create another thread. Have a good day!!

@Lloyd2103 Just to be sure, are you checking for Latios in Viridian Maze or in Petalburg Maze? Because Petalburg Maze is one of those ten location where Latios can be found and not Viridian Maze. So if you are checking in Viridian Maze, that explains why you still can't find it.

Hello @Stumpgod Glad to know that you are enjoying PRO. Each time an event or the release of a new legendary Pokemon occurs, new content, as in quests, are introduced. The content team is presently concentrating on Astrella, which is a custom made region. This is also the reason why the last two events didn't feature any new quest, although we did get new Pokemon forms and dungeons. Additionally, the Unova region and Orange Islands are also planned be added in future. We hold a fishing contest as part of our weekly programmes. For those who prefer a competitive style, we feature a monthly PvP ladder and an annual Summer Tournament with incredible rewards. Likewise, we have endless PvE content with tons of repetable tasks/quests. You can also follow Content Update Logs and Update Logs to get to know about every future updates. Let me know if you have any further questions.

Hello @Lloyd2103, I had already forwarded your case to the concerned staff team, and they have found no issues with your account. Latios is indeed hidden in one of those ten location. Can you give it another shot and check every place more thoroughly?

Hello @Galareah and @Graydragon, I am sorry for the inconvenience. Can both of you try to reset your password from here and be sure to only use only alphanumeric characters as using some special characters like (*"':;!?@#$_&-+/) don't always work as intended. Try rebooting your device if it still doesn't work. Let us know how the things turned out after taking these steps. We will be waiting for your reply. Kind regards, Yverneas.

Hello @Rodrigodeassisp, From the screenshot you send we can see that there is some happiness remaining to reach the maximum limit (255). Maybe you are confusing happiness with HP. Happiness of a Pokemon can be viewed by the bar present at the left side of the HP but if you want the specific value then you can see it by using the command /happy 1-6 in the chat box where 1-6 is the position of the Pokemon in your party whose happiness you have to check. For instance, if I wanted to check the happiness of my first Pokemon in the party, I would type /happy 1 in the chat box. Hope it helps you. Let me know if you have any other questions regarding this. Kind regards, Yverneas.

Hello @Asuracrying00, I apologise for the inconvenience caused. You are most likely having this problem as a result of the crash when leaving the dungeon. Your problem has already been communicated to the concerned staff team, and we hope your issue will be fixed soon. In the meantime, we appreciate your patience. Kind regards, Yverneas.

Hello @Aayushatgame, I apologise for the inconvenience caused. Unfortunately, there was a server crash at that moment. It was subsequently fixed, and I can see that you were able to login after that, so it is reasonable to assume that the problem is also fixed on your end. As that being the case, I am going to lock this topic as resolved. Don't hesitate to open another thread if you run across a problem or want to ask any questions in the future. Kind regards, Yverneas.

Glad to know that it helped you.

Locked as resolved. Please don't be afraid to start a new thread if you have any problems or questions.

As the initial question has been answered, I will be locking this thread as resolved. In the future, if you run across a problem or have a query, don't be afraid to start a new topic. Have a good day!!

Glad to know that I was able to help you. I will now be locking this thread as resolved. If in future you encounter an issue or want to ask any question, then don't hesitate to create another thread. Have a great day ahead!!

Hello @Drdrobo, I apologise for the inconvenience caused. Unfortunately, there was a server crash at that moment. It was subsequently fixed, and I can see that you were able to login after that, so it is reasonable to assume that the problem is also fixed on your end. As that being the case, I am going to lock this topic as resolved. Don't hesitate to open another thread if you run across a problem or want to ask any questions in the future. Kind regards, Yverneas.

@Royaldeputy try to decrease your Woobat's happiness by fainting it in wild battle and then max it's happiness again. This will hopefully trigger your Woobat's evolution.

Hello @Omnilboro77, We have looked into your case and found that you had actually never completed the Diancite quest. Maybe you're remembering things incorrectly because you've been away for so long, as you said. We would be pleased to examine any proof that demonstrates that you previously had a Diancite. But for now, as far as we can see in your account you never had a Diancite. If you have any more questions regarding this then feel free to ask them here. Kind regards, Yverneas.

Hello @Toxicgamer329, I apologise for the inconvenience caused. I had forwarded your issue to the concerned team and it seems that you faced this problem because of yesterday's issues with loading maps. They have rechecked the starting maps and everything looks fine now. Can you please login again and confirm the same? We will be waiting for your reply. Kind regards, Yverneas.

Hello @Marksman1303, As you may know, to get rewards from Exp. Rework (or from Psychic Exp-ert) you had to complete at least one region and send all the necessary screenshots asked. The number of rewards were based on how many regions you have completed and have sent all the requested screenshots. From the PUBLIC TEST: EXP. REWORK thread, we can see that you have successfully completed the Kanto region but the Johto region is only half-completed. Additionally, according to the data given in the announcement by Walross, it can be seen that you have completed only one region and hence got only one reward. According to what you have said, it seems that you selected 1 MS medallion and as it was instantly activated you didn't get one in your inventory. You still have 15 days remaining on your Membership. Maybe it is the one you got from the NPC? I hope this explains the situation. If you still have anything to add, I will be waiting for your reply. Kind regards, Yverneas.

Your Tyranitar is qualified to start the Tyranitarite quest but you don't have Mega Bracelet in your inventory. It is required for any mega stone quest. The other requirements which I gave are for getting the Mega Bracelet and not for the Tyranitarite quest.

Hello @Aelaracy3, The basic requirement to start a mega stone quest is to have a Mega Bracelet. I can see that you don't have one in your inventory. Until you get a Mega Bracelet no mega stone quest can be started. To get Mega Bracelet, you first have to be a Kanto champion. If you are a Kanto champion, talk with the NPC Assistant Theodore in Vermillion City Library. He will request you to show a Pokemon with the following traits: Must be Level 100. Has your OT. Has the ability to mega-evolve. Has maximum happiness. Has maximum EVs, which is 510. These can be in any stat, as long as it is 510. You will be rewarded with the Mega Bracelet when you show a Pokemon with the above-mentioned traits to him. After that, you can start the quest again. Hope it helps you. If you have more questions regarding this, then feel free to ask them here. Kind regards, Yverneas

Locked as resolved. Don't be afraid to start a new thread if you get into a problem or want to ask any questions in the future.

Hello @Aelaracy3, To start the Tyranitarite quest and to fight Kung Fu Master you must have a level 100 Tyranitar with Adamant, Careful, Impish, Jolly, or Sassy nature and 120 or above IVs. From what I can see, you have a Jolly level 100 Tyranitar but it only has 119 IVs. As mentioned above you would need a Tyranitar with 120 IVs. Now to progress further in this quest you have to catch (or buy) another Tyranitar which completes the above-mentioned requirements. Hope it helps you. If you have any more questions regarding this, feel free to ask them here. Kind regards, Yverneas.

I apologise for the delay. I have already requested to recover the items you sent through the mail and bumped it. As soon as there will be an update in your case, I will inform you about it here.

No, there is no need to bump this thread as your matter has already been looked into, and the only thing left to do is recover the items. Ideally, it won't take too long. Please be patient till then.