Pixiu

Hi there. Sorry to hear you're experiencing this issue. If the both of you are being randomly booted back to the login screen, it sounds like it's an issue with the Internet connection. Have you already tried restarting your router/modem? Also, what OS are you and your wife playing on? If either of you is running Windows 10 by any chance, I'd suggest checking out this Windows 10 crash guide for potential solutions. Let me know how it works. Good luck!

Glad to hear it! Enjoy your game. Locking the thread.

Hi there. The only way to donate to PRO at the moment is through Paypal. You could try using a VPN service in order to access Paypal, if it's regionally blocked off for you. However, I believe there's no way to donate otherwise, unfortunately. I apologize for the inconvenience.

Quoting for visibility: Here's a guide on how to install the PRO Android client, for further information. Good luck!

Yes, you should be able to enter Lake of Rage with a Gyarados now.

Hi there, I'd suggest restarting your computer and checking that your firewall/antivirus connection isn't blocking PRO on accident, as sometimes that can be the issue. Also, when you tried resetting your connection, did you restart your router/modem? If not, make sure to try doing that. Otherwise, you can try removing your game files from your computer and redownloading the client here. Good luck! Let me know if that helps.

Keep on eye on the server status checker using the link I've provided above (here it is again, just in case). It'll show you whether the server you play on is online or offline, as well as how long it's been up for. If you notice that the server is marked as "Offline" or has only been online for a short amount of time, that's a good sign that a server reboot is imminent or has already recently happened. In the meantime, thanks for your patience. Good luck!

Hi there, I've moved your topic to the Mapping Bugs subforum so a mapper can look into it. Thanks for reporting!

Hi there, you need to deliver the letter from Mr. Stone to Steven, in Granite Cave. After you've done so, the NPC blocking the gym should move. Hope that helps!

Hi there. Our system requirements are there for a reason - the client just won't work with Android versions below Android 4.4 (KitKat). Unfortunately, this is a technical issue and not something that can be easily changed. Sorry for the inconvenience.

Hi, you'll need to beat both of the Mossdeep Gym Leaders, then get the Dive HM from the Mossdeep Space Center. Afterwards, Route 127 should be accessible - just surf directly south of Mossdeep to get onto the route. Hope that helps!

Hi there, I'm glad you were able to find a solution. Thanks for letting us know what worked for you - this is good information to have in case another user encounters a similar problem. :) I'll be locking the thread now. Enjoy your game!

Can you let me know which server you're on? Also, I'm assuming the stuck character's IGN is yusoghanem?

Hi there. Can you reply to this post when you're in game again? You can also try seeking support via our IRC Live Chat, or look for a staff member who's available in game. We'll try to assist you with your trade evolution.

Quoting for visibility: You won't be able to use the subway system in Hoenn. Here's a video guide showing all the steps you'll need to follow in order to complete the Hoenn teleporter quest.

Hi, disputing your ban is only to be done in the Discipline Appeals subforum. Accordingly, I've moved your topic there instead.

Hi there. To clarify, the "user already logged in" message is a result of a server-side glitch wherein you're deadlocked to the server. Essentially, the game continues to register your account session as active, even after you've already logged out. So don't worry - your account is safe, nobody else has logged into it. :) Unfortunately, though, as Nisroc has said: We don't have an ETA on when the next server reboot will be, but you can keep an eye on the server status here. Sorry for the inconvenience. Hopefully you'll be able to log in again soon.

Yup, players are encouraged to read our Game Rules, Trade Rules, and Punishment Policy so as to familiarize themselves with what's punishable. :) We do have a concrete Punishment Policy system that we make sure to follow thoroughly, so please rest assured that staff members aren't just randomly applying punishments to players. Every case is looked into with care, and users who are found to have broken rules will be punished appropriately. Since what you're asking for already exists, I'll be locking the thread now. Enjoy your game!

Hey there, Asserth. Thanks for your input. However, for the reasons that other players have already stated, this idea would have too many potential flaws to be implemented within the game. Thus, I'll be locking the suggestion as denied.

Yes, you need to go back to the Moon and defeat Deoxys in order to progress through the story. If you're having trouble doing so, try checking out this thread for tips on winning the battle. Topic moved to proper forum.

~ Topic moved to proper forum. ~ Hi there, Timtam15. Unfortunately, we can't give an ETA on when these evolutions will be coded into the game. Please rest assured that we are indeed aware of the things that still need to be coded, but there isn't an exact timeframe on when they'll be implemented properly. Make sure to keep an eye on our update logs, as that's where news about updated evolutions/moves/etc will be posted. I apologize for the inconvenience. Thank you for your patience in the meantime!

Thanks for the anwser but why paying :Frown: I had loved the GB Abras the teleport us for friendship :Smile: You need to pay to use the Abras for the same reason you need to pay to use the subways - using a quick-travel system is a luxury in the game, not something that's handed out for free. Players aren't required to make use of the Abra route-teleporters, they're just there for the sake of convenience and moving around the map more quickly. Thus, you'll need to decide whether you value saving time or money more. Topic moved to proper forum.

I've moved your post to the Battle System Bugs subforum so that this can be looked into further. In the meantime, please be sure to heal before starting a PvP battle, as Kagawa has suggested. Sorry you encountered this issue - best of luck with future battles.

Great, glad to hear it worked out! We're currently looking into the scripting of the Hoenn teleporter quest for potential errors. Please be patient as we investigate further. In the meantime, since the OP's issue has been resolved, I'll be locking the thread now. Enjoy your game!

Hi there, I've moved your topic to the PvP subforum. Good luck!