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Shinohara

Former Staff
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Everything posted by Shinohara

  1. Hi @PrabuKanth07 Once again, the only way to solve this issue is that you have to stay online in the game. Can you please stay online for at least 5 minutes without loggin out? If you keep loggin out, i cannot help you in any possible way as teleporting you in this way require you to be online and the normal procedure didn't help.. Looking forward to your reply, have a wonderful day.
  2. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  3. Hi @CreepZ Thank you for providing the screenshot. As stated above, if your friend gave you the permission then you're allowed to move the said Pokémon and it is totally fine. Once again, thank you for contacting us about your concern. However, I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  4. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  5. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  6. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  7. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  8. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  9. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  10. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  11. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  12. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  13. Hi @bestlavacute I'm sorry to hear about your situation. Could you please tell me if you have started the Pinkan Island Quest or the Heatran Quest? Looking forward to your reply, have a wonderful day!
  14. Hi @sagitario25 I'm sorry for the inconvenience. I would like to inform you that, as you stated above, the item that can be sold to the item maniac are not tradeable in any way. This include: Nugget, Big Nugget, Pearl, Big Pearl, Tiny Mushroom, Big Mushroom, Stardust, Star Piece, etc. If you would like to pass some money to the other account you have, make sure that both of the account have the 4th badge of Kanto, sell the said above items to the item maniac and then open two clients and trade the money between your account. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day!
  15. Hi @andreanoc I'm sorry for the inconvenience and thank you for your report. I would like to inform you that we are aware of the issue but, unfortunately, it require some time to be fixed. Unfortunately, there is not an estimated time as for when this will be fixed, however a spawn update-changelog will be created and posted on our OFFICIAL PRO DISCORD once the issue will be solved. Please, be patient in the while and do note that we are volunteers and we act in own time. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!
  16. Hi @19LionKing I'm sorry for the inconvenienice. I regret to inform you that, unfortunately, i cannot respawn Manaphy for you since, if we respawn it for you, it would be unfair to the others that accepted the fact they have to beat Nikola in order to have another chance to catch Manaphy after a crash or a disconnection, regardless of on our end or theirs. Therefore, if you would like to have another chance to catch Manaphy you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !
  17. Hi @Randomopkid I'm sorry for the inconvenience I would like to inform you as first that the World Quest will start on February 23th 1 PM GMT+1 . Once the quest will be up, what you will have to do is simply interact with the Cultist NPC and contribute to the quest together with the entire server. You will be asked to catch some Pokémon and give them to the cultist. At the end of the quest, all the players with more than 1% of participation will be given a mysterious ticket. A second ticket will be given to the one with more than 12% of participation (extremely hard). For further info, you can check the changelo of the update from here: WORLD QUEST SYSTEM CHANGELOG I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day!
  18. Hi @Hawaiii I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account kyanook and it seems like you have 44 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !
  19. Hi @salvorok I'm sorry for the inconvenienice. I regret to inform you that, unfortunately, i cannot respawn Manaphy for you since, if we respawn it for you, it would be unfair to the others that accepted the fact they have to beat Nikola in order to have another chance to catch Manaphy after a crash or a disconnection, regardless of on our end or theirs. Therefore, if you would like to have another chance to catch Manaphy you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !
  20. Hi @LegendaryPoke I'm sorry to hear about your situation. I would like to inform you that there is not any bug related to the encounter of Pokémon with hidden abilities, but that you're just being unlucky. Unfortunately, as you well know, the chances to encounter a Pokémon having its hidden ability as ability is 5% and it can be raised to 25% with the black medallion. That means that you may encounter a Pokémon with its hidden ability as ability after 40 Pokémon or instead find 5 hidden abilities one in a row. I'm sorry about that, let me know if something is unclear and if you have any further questions. Have a wonderful day!
  21. Hi @PrabuKanth I'm sorry for the inconvenience. Once again, i've teleported you twice but it seems it didn't work. Are you sure that you are using @PrabuKanth07? Also, can you please provide a screenshot of the error? As teleporting from offline didn't work, i need you to stay online please. Looking forward to your reply, have a wonderful dayu!
  22. Could you please take a screenshot of your issue? Looking forward to your reply.
  23. Hi @PrabuKanth07 I'm sorry for the inconvenience. You should have been teleported to the last visited Pokecenter. In case you should still be stuck, please stay online and don't go offline or i won't be able to help you. Looking forward to your reply, have a wonderful day!
  24. Hi @@PrabuKanth07 I'm sorry for the inconvenience. Is @PrabuKanth07 the account you're currently using and that is currently stuck? It doesn't seem you're online with that. Looking forward to your reply, have a wonderful day !
  25. You should have been teleportect correctly. Could you please specify which account you're currently online in and the server? Looking forward to your reply.
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