Shinohara

Hi @Khanglop6a4 I'm sorry for the inconvenience. As first, i would like to quote our RULES: Also, could you please tell me what is the issue/error that you are experiencing while trying to register a new account? Looking forward to your reply, have a wonderful day !

Hi @xittaM As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please do note that, unfortunately, if you should experience any kind of loss we would not be able to refund you of your lost money/progress or reset the cooldown of the boss as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we restore your progress and not theirs. Please take your time to read the following: However, i would like to inform you that we are aware of those issues and that our developer is working on fixing them. I would also like to assure you that the current server are way faster than the previous one, but issues may be experienced and fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. It is also good to note that ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi @LostLupo I'm sorry for the inconvenience. I would like to inform you are allowed to sell art (forum signatures, avatars, banners, etc) for in-game Pokédollars but not for in-real money. It is good to note that Art can be sold only with the intent of being used on PRO platforms (Forums, tournaments, guilds, etc), therefore you cannot sell art commissions and they need to have a use in PRO. Regarding the content, the main rule is that NSFW art is prohibited, therefore the content must be appropriate for kids. Also, the price can be chosen by you, as long as you respect the rule to sell for in-game pokedollars and not irl money. I will leave you now the rule of the ART SHOPS SUB-FORUM, which i've already quoted in part above: I hope what said was helpful, let me know if you have any further questions. Have a wonderful day !

Hi [uSER=143842]@DominusAstra[/uSER] I'm sorry for the inconvenience. I would like to assure you that none of your item has been lost. When you start the Heatran Quest, all your Master Ball and Rare Candies gets taken from NPC Buck. In order to get them back, you have to finish the Heatran Quest. In specific, you will be able to get back your rare candies and master ball, by talking with buck, only after you will have defeated the Heatran level 99. If you are interested, the amount of item taken is 1x Master Ball and 55x Rare Candies. Unfortunately we cannot move those items back to you as the quest is intended to work like that, i hope you can understand. For further info about the Heatran Quest you can check this link HEATRAN QUEST - LEGENDARY MEGATHREAD as well as our HEATRAN QUEST - PROWIKI Let me know if you have any further questions. Have a wonderful day !

Hi @djgerson1503 I'm sorry for the inconvenience. I would like to inform you that your Mew has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @darkblader12 I'm sorry for the inconvenience. I would like to inform you that you should not be able to correctly access the tutor heaven. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi [uSER=143842]@DominusAstra[/uSER] ! I'm sorry for the inconvenience. Is it possible that you're currently doing the Pinkan Island quest or the Heatran quest? Looking forward to your reply, have a wonderful day !

Hi @djgerson1503 As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. In your case, you stay blocked at the "please wait" screen, but in reality you've crashed, this is what we call zombie disconnection. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately, just as an information, in case you would lose part of your progress we would not be able to refund you as it would be unfair to the others that lost part of their progress due to crashing, regardless of on our end or theirs, if we would restore your progress and not theirs. However, i would like to inform you that we are aware of those issues and that our developer is working on fixing them. I would also like to assure you that the current server are way faster than the previous one, but issues may be experienced and fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi @Renan2k I'm sorry for the inconvenience. Rotom no longer evolves in designated routes, but rather evolve by taking over certain appliances like in the real games. Below are map names where you can find boxes which contain different appliances for your Rotom. You simply have to go in one of the following locations, interact with the boxes and choose the form of Rotom you most prefer. Do note that each Appliance corresponds to a different form of Rotom. They are as follows: I hope this can help, let me know if you have any further questions. Have a wonderful day !

Hi @Imharill I'm sorry for the inconvenience. I would like to inform you that, unfortunately, PRO's main story-line and similar will be kept English as the widely accepted "official" language in the game, even by bilingual players. The only things we plan to translate are menus, options, etc. However, there is no estimated time frame for this, and it's considered very low-priority. Nevertheless, if you're interested, we have recently posted the link of our NEW TEST-WEBSITE, translated in many languages, on our OFFICIAL PRO DISCORD. If interested, you can join our discord, read the latest announcements posted about the new website and then test the french translation and give us a feedback reporting any possible error in the website-testing channel. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Fluxxar I'm sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to reset the Ladder/Season. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @slxo6 I'm sorry for the inconvenience. Could you please try the following and tell me if you've been able to solve your issue: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i've helped you in game with your trade-evolutions, i will now lock the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Nihad7 I'm sorry for the inconvenience. I would like to inform you that Lileep is the Pokémon that can be revived from the Root Fossil that you already have. You can obtain the Root Fossil in the following ways: After you have obtained one, you can revive it in the following locations: SpringDell Hideout Lab ( Sevii Island 6 - Kanto ) Ruins Of Alph Research Center (Johto) Devon Corporation 2f (Rustboro City - Hoenn) Historical Site (Route 111 Dessert -Hoenn) Let me know if something is uncler and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @peynirekmek I'm sorry for the inconvenience. The reason of why we cannot recover pokemon lost due to crash issues is because they cannot be found in the database as they never had an ID. However, as i cannot offer you any further support, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !