Shinohara

Hi @Nihad7 I'm sorry for the inconvenience. I would like to inform you that Lileep is the Pokémon that can be revived from the Root Fossil that you already have. You can obtain the Root Fossil in the following ways: After you have obtained one, you can revive it in the following locations: SpringDell Hideout Lab ( Sevii Island 6 - Kanto ) Ruins Of Alph Research Center (Johto) Devon Corporation 2f (Rustboro City - Hoenn) Historical Site (Route 111 Dessert -Hoenn) Let me know if something is uncler and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @peynirekmek I'm sorry for the inconvenience. The reason of why we cannot recover pokemon lost due to crash issues is because they cannot be found in the database as they never had an ID. However, as i cannot offer you any further support, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @DocHollidayTV I'm sorry for the inconvenience. Could you please try the following: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE If that should not solve your issue, could you please tell me if any error pop up after you try to install? Looking forward to your reply, have a wonderful day !

Hi @Libayasan I'm sorry for the inconvenience. Could you please specify if that happen after the exact moment you enter the bug area or if that happened during different times? Looking forward to your reply, have a wonderful day !

Hi @Aniren I would like to apologize for the inconvenience. I know that losing part of your progress may be frustrating, but unfortunately we cannot refund you of your Pokémon not only because it would be unfair to others users that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we would restore your progress and not their, but alsoo because pokemon lost due to crash issues also cannot be found in the database as they never had an ID and therefore we cannot recover them anyway. Please also take the time again to read the following for future reference: We are aware of the fact that some issue may be experienced, but It is good to note that the Pokemon Revolution Online is a game in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. However, i'm sorry to disappoint you but i hope you can understand. As i cannot offer further support with your case, I will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Badhon001 I'm sorry for the inconvenience. You have been teleported back to your last visited pokecenter because you have said that Eterna one was your last visited Pokecenter. Anyway, i sent back to your PC and you should be outside the wall, but to teleport you back to eterna i need you to be online. Please, let me know when you are online so i'll be able to teleport you back there. Looking forward to your reply, have a wonderful day !

Hi @Hxseul and welcome to PRO ! Regarding any advice, i highly suggest to read our RULES and to join our official community on discord where you can find a lot friends to play with and relax. You can access it from here : PRO OFFICIAL DISCORD Also, you can find all the most useful threads like walkthrough, guides, quests, rules, pvp, etc here: PRO USEFUL LINKS Nevertheless, If you will ever need any help or have any doubt/questions, please don't hesitate to ask by creating a thread in our GENERAL SUPPORT SUB-FORUM Once again, welcome to pro and hope you enjoy the game !

Hi @lilmiss I'm sorry for the inconvenience, I would like to inform you that, as you well stated, Frillish spawn in Treasure Beach during Morning / Day / Night. If you check accurately in the "Pokemon in Treasure Beach" window, you can see that it is slightly scrolled down. Just hover your mouse there, or tap if you're from smartphone, and scroll up. After that you should be able to see Frillish. Let me know if your issue has been solved and if you have any further questions. Have a wonderful day !

Hi @AceTrainerRed I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account and it seems like you have 42 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @bluetigre I'm sorry for the inconvenience. I would like to inform you that, unfortunately, we have not been able to find your released Mew because too many time have passed. Do note that after a certain amount of time, the Pokémon cannot be recovered anymore as they get automatically deleted, like in your case where 2 years have passed. If you would like to have another chance to catch Mew, then you have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him, the requirements and his team : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear or if you have any further questions, have a wonderful day !

Hi @RuthlessSlayer Thank you for your patience. I would like to inform you that the issue should now be solved and to proceed you have to interact with the Nurse Joy of Solaceon Town in order to be able to submit your Pokémon. Please let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @BloomOon I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that Double Team is not coded in the game and therefore there is no way to teach it to your Latias. I cannot give you an estimated time for when the move will be added/coded, however all of our updates are announced on our OFFICIAL PRO DISCORD as well as on the UPDATE LOGS You can see the not coded abilities and move here in our LIST OF BROKEN MOVES & ABILITIES I'm sorry to disappoint you but i hope you can undesrtand. Let me know if you have any further questions. Have a wonderful day !

Hi @bartekmsb I'm sorry for the inconvenience. I have forwarded your issue to our Developer and it seems like your issue has now bee completely solved. I'm really happy to see that everything works correctly now and the issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi [uSER=2105104]@MonoAhriXDDD[/uSER] I'm sorry for the inconvenience. I would like to inform you that your Raichu and Gyarados have been successfully recovered and they should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @DangerZoneX I'm sorry for the inconvenience. I would like to inform you that we offer our help only for what regard deleveling and evolve that require a trade. As you need to evolve your Sneasel, make sure to make it hold a Razor Claw and make it level up during night. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @bartekmsb I'm sorry for the inconvenience experienced. Could you please explain accurately the issue? You have won against the bosses but you didn't receive any rewards? Looking forward to your reply, have a wonderful day !

Hi @Grindfever I'm sorry for the inconvenience. I would like to inform you that, unfortunately, some waterfalls ingame can not be passed through yet. However, don't worry, in the are above the waterfall there is nothing to do and there are no hidden items. Unfortunately, i cannot give you an estimated time for when all the waterfall that should be accessible will be fixed. However, when everything will be added/fixed we will make an announce on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @RuthlessSlayer I'm sorry for the inconvenience experienced. I would like to inform you that this is an error that can be exeperienced after having changed name. However, I've forwarded the issue to our content scripter team that will look into it. Unfortunately i cannot give you an estimated time for when the issue will be solved, however i will update you through this thread once it will be fixed. Please, be patient until that moment. Have a wonderful day !

Hi @Payaspratham I'm sorry for the inconvenience experienced. I would like to inform you that once all the Pokémon in your team faints, you black out and get teleported to your last visited Pokecenter losing 5% of your current Money. However, unfortunately, we cannot refund you of your lost money because it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs. Please also take the time to read the following for future reference: We are aware of the issues related to the status of our server, and i can assure you that our Developer is working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, for what regard scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day.

Hi @Codenskii I'm sorry for the inconvenience. Could you please tell me what is the error you meet while trying to start the game? Also, this is our common procedure for the errors,could you please try it in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hello fellow Pokemon trainers! We have observed, over the last 3 seasons, what impact our rule change had and came to the conclusion that the impact was minimal however we acknowledge the displeasure a lot of players had with the rule change. This is the reason why we tried to find a middle-ground which still allows testing in a real competitive environment henceforth from now on we will only allow 2 accounts being used in ranked PvP within each season. You have to rightfully own the account, this means playing on a friends account is still against our rules. This change will go live in the upcoming PvP season (February 2019 season) Have fun with that change. :)