Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Nihad7 I'm sorry for the inconvenience. I would like to inform you that you are able to do the quest when you most prefer and that there is not a time limit for that. For further info about the Pewter Museum Quest you can check our official guide PEWTER MUSEUM QUEST - OFFICIAL GUIDE I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @jaycords0 I'm sorry for the inconvenience. Could you please try to create a folder into some folder different from the one you tried until now, put into there all the PRO FILES/FOLDER and try to see if it works? You can try to do that with your Pictures folder, Downloads Folders ec. Also, remember to open the game as administrator. Looking forward to your reply. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @BIGmike762x39 Thank you for your patience. I would like to inform you that your account has been reset and your 120 coins have been added back to your account. Could you please log in the game and check? Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @iRespeect I'm sorry for the inconvenience. I would like to inform you that you've already a thread open and that is being handled, also you probably missed the reply that has been posted there. The thread i'm talking about is this one: YOUR MAIN THREAD Please, refrain from spamming theads since, as stated in our RULES , this is strictly forbidden. Do also note that staff member are volunteer and they act in their own time. With that said, i will now close the thread as your main one is currently open waiting for your reply. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @AryanAryan001 I'm sorry for the inconvenience. Unfortunately, if you cannot buy the Black Medallion from other players or from the coins shop, the only way is to keep hunting until you will find a goldeen with its hidden ability as ability. Once again, remember that the chance to encounter a Pokémon with its hidden ability as ability is 5%. I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Vastolorde03 I'm sorry for the inconvenience experienced. I would like to inform you that, unfortunately, we cannot refund your Snorlax because it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs. It is also good to note that pokemon lost due to crash issues also cannot be found in the database and therefore we cannot recover them anyway. Please also take the time to read the following for future reference: We are aware of the issues related to the status of our server, and i can assure you that our Developer is working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, for what regard scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day. - Shinohara

Hi @iRespeect I'm sorry for the inconvenience. I can see that you have deleted a lot of Skarmory today, is it possible it was one of them? Also, could you please confirm that you relogged and you didn't crash instead? Looking forward to your reply, have a wonderful day !

Hi @shikagetsu I'm sorry for the inconvenience. Could you please try the following procedures in the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @JCnightmarez99 I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. To solve it, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @AryanAryan001 I'm sorry for the inconvenience. I would like to inform you that Pokémon have 5% chances to have their Hidden Abilities as ability when encountered. However, you can raise it to 25% by using a Black Medallion, which you can obtain from the coins shop or buying it from the other players. Here below there are all the locations where Goldeen spawn [spoiler=Goldeen Spawn Location] Goldeen #Map Area Daytime Rarity MS Level Item Cerulean Cave 1F Fish (Good Rod) M/D/N Tier 1 No 60-64 - Cerulean Cave B1F Fish (Good Rod) M/D/N Tier 1 No 55-61 - One Island Fish (Good Rod) M/D/N Tier 1 No 34-38 - Pallet Town Fish (Good Rod) M/D Tier 1 No 10-14 - Route 11 Fish (Good Rod) M/D/N Tier 1 No 10-20 - Route 14 Fish (Good Rod) M/D/N Tier 1 No 20 - Route 19 Fish (Good Rod) M/D/N Tier 1 No 23-28 - Safari Area 2 Fish (Good Rod) M/D/N Tier 1 No 12-14 - Safari Entrance Fish (Good Rod) M/D/N Tier 1 No 21-26 - Union Cave B2F Fish (Good Rod) M/D/N Tier 1 No 6-10 - Meteor Falls B1F 1R Fish (Old Rod) M/D/N Tier 1 No 14-20 - Mt. Coronet 4F Fish (Old Rod) M/D/N Tier 1 No 15-20 - Petalburg City Fish (Old Rod) M/D/N Tier 1 No 5-7 - Slowpoke Well Fish (Old Rod) M/D/N Tier 1 No 8-12 - Celadon City Fish (Super Rod) M/D/N Tier 1 No 10-15 - Fuchsia City Fish (Super Rod) M/D/N Tier 1 No 10-15 - Route 22 Fish (Super Rod) M/D/N Tier 1 No 3-7 - Union Cave 1F Fish (Super Rod) M/D/N Tier 1 No 6-10 - Dock Island Surf M/D/N Tier 1 No 10-14 - Jura Cave Surf M/D/N Tier 1 No 20-24 - Nap Forest Surf M/D/N Tier 2 No 42-45 - Route 40 Surf M/D/N Tier 1 No 15-21 - Route 49 Surf M/D/N Tier 2 No 35-39 - Sleeping Path Surf M/D/N Tier 2 No 42-45 - Victory Road Hoenn B2F Surf M/D/N Tier 2 No 42-48 - Cinnabar Island Surf/Fish (Good Rod) M/D/N Tier 2 No 15-22 - Cinnabar Island Surf/Fish (Good Rod) M/D/N Tier 1 No 10-17 - Dark Cave North Surf/Fish (Good Rod) M/D/N Tier 1 No 25-29 - Diamond Domain Main Cave Surf/Fish (Good Rod) M/D/N Tier 1 No 22-26 - Four Island Surf/Fish (Good Rod) M/D/N Tier 1 No 5-35 - Icefall Cave 1F Surf/Fish (Good Rod) M/D/N Tier 1 No 30-34 - Icefall Cave Entrance Surf/Fish (Good Rod) M/D/N Tier 1 No 5-20 - Lake Verity Surf/Fish (Good Rod) M/D/N Tier 1 No 20-30 - Mt. Mortar 1F Surf/Fish (Good Rod) M/D/N Tier 1 No 13-17 - Mt. Mortar B1F Surf/Fish (Good Rod) M/D/N Tier 1 No 13-17 - Mt. Mortar Upper Cave Surf/Fish (Good Rod) M/D/N Tier 1 No 13-17 - Route 10 Surf/Fish (Good Rod) M/D/N Tier 1 No 20-23 - Route 111 South Surf/Fish (Good Rod) M/D/N Tier 1 No 19-23 - Route 117 Surf/Fish (Good Rod) M/D/N Tier 1 No 20-30 - Route 12 Surf/Fish (Good Rod) M/D/N Tier 1 No 24-26 - Route 42 Surf/Fish (Good Rod) M/D/N Tier 1 No 14-16 - Route 43 Surf/Fish (Good Rod) M/D/N Tier 1 No 16-20 - Route 6 Surf/Fish (Good Rod) N Tier 1 No 13-17 - Safari Area 1 Surf/Fish (Good Rod) M/D Tier 1 No 23-28 - Sinnoh Safari Area Zone 6 Surf/Fish (Good Rod) M/D/N Tier 1 No 25-29 - Trainers Valley Surf/Fish (Good Rod) M/D/N Tier 1 No 45-50 - Water Labyrinth Surf/Fish (Good Rod) M/D/N Tier 1 No 10-20 - Cape Brink Surf/Fish (Old Rod) M/D/N Tier 1 No 30-37 - Cerulean City Surf/Fish (Old Rod) M/D/N Tier 1 No 11-15 - Dark Cave East Surf/Fish (Old Rod) M/D/N Tier 1 No 15-20 Mystic Water Dark Cave West Surf/Fish (Old Rod) M/D/N Tier 1 No 15-20 - Diamond Domain 1F Surf/Fish (Old Rod) M/D/N Tier 1 No 22-26 - Diamond Domain B1F Surf/Fish (Old Rod) M/D/N Tier 1 No 22-26 - Hoenn Safari Zone Area 1 Surf/Fish (Old Rod) M/D/N Tier 1 No 28-32 - Hoenn Safari Zone Area 2 Surf/Fish (Old Rod) M/D/N Tier 1 No 28-32 - Hoenn Safari Zone Area 3 Surf/Fish (Old Rod) M/D/N Tier 1 No 28-32 - Hoenn Safari Zone Area 5 Surf/Fish (Old Rod) M/D/N Tier 1 No 28-32 - Lake Valor Surf/Fish (Old Rod) M/D/N Tier 1 No 35-39 - Meteor Falls 1F 1R Surf/Fish (Old Rod) M/D/N Tier 1 No 14-20 - Meteor Falls 1F 2R Surf/Fish (Old Rod) M/D/N Tier 1 No 14-20 - Meteor Falls B1F 2R Surf/Fish (Old Rod) M/D/N Tier 1 No 14-20 - Route 102 Surf/Fish (Old Rod) M/D/N Tier 1 No 2-4 - Route 114 Surf/Fish (Old Rod) M Tier 1 No 15-19 - Route 123 Surf/Fish (Old Rod) M/D/N Tier 1 No 29-33 - Route 203 Surf/Fish (Old Rod) M/D/N Tier 1 No 20-35 - Route 212 North Surf/Fish (Old Rod) M/D/N Tier 1 No 22-26 - Route 214 Surf/Fish (Old Rod) M/D/N Tier 1 No 23-27 - Route 229 Surf/Fish (Old Rod) M/D/N Tier 1 No 47-51 - Route 35 Surf/Fish (Old Rod) M/D/N Tier 1 No 10-15 - Sendoff Spring Surf/Fish (Old Rod) M/D/N Tier 1 No 40-44 - Slowpoke Well L1 Surf/Fish (Old Rod) M/D/N Tier 1 No 8-12 - Tohjo Falls Surf/Fish (Old Rod) M/D/N Tier 1 No 22-25 - Union Cave B1F Surf/Fish (Old Rod) M/D/N Tier 1 No 6-10 - Secret Nap Area Surf/Fish (Super Rod) M/D/N Tier 2 No 45-50 - If you are interested to check where a Pokémon, you can use the command ^s nameofthepokemon on our OFFICIAL PRO DISCORD , as well as ^s nameofthemap to check all the Pokémon that spawn in a specific map. I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi [uSER=1811049]@Mikotoh[/uSER] I'm sorry for the inconvenience. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. Could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Take note that if you have obtained the seen data in another way, like in PVP, it won't count for the quest. Also, please make sure to take a screenshot of each location in case they should not be there. Looking forward to your reply, have a wonderful day !

Hi @rosseti As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment as they are not completely fixed yet. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of your lost money/progress or reset the cooldown of the boss as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs. However, i would like to inform you that we are aware of those issues and that our developer is working on fixing them. I would also like to assure you that the current server are way faster than the previous one, but issues may be experienced and fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day. - Shinohara

Hi @cailisgeil I would like to inform you that your Unfenzant, Blaziken, Forretress, Leavanny and Shellder have been moved to your PC as native of other regions. I left charizard in your team as it was not stuck and you can move it freely into your PC when you most prefer. Could you please log in game and check that? Also, in the future please use the POKEMON STUCK MEGATHREAD if you should have any stuck pokemon in your team. Looking forward to your reply, have a wonderful day !

Hi @cailisgeil I'm sorry for the inconvenience. Before proceeding with your issue, could you please confirm me that you want to totally restart your story? It seems like you've picked the wrong server while merging, therefore we are able to unmerge your account if you do not want to lose your story-progress. Looking forward to your reply, have a wonderful day !

Hello everyone! We're currently holding open recruitment for new Discord Moderators. If you wish to become a part of our Discord Staff Team, this is your chance. PRO's Discord Staff is the collective group of Discord-oriented staff who provide support for players and ensure that PRO's Discord is kept in order. The Discord Team makes sure that users follow PRO's Discord Rules and support players with their questions and problems about the game. For more specific descriptions of each role, see below: Discord Leader - The leaders of the motley crew of Discord Moderators. They oversee all content within the Official PRO Discord. Discord Moderator - They preside over the Official PRO Discord as its moderation and general-support personnel. Junior Discord Moderator - Trainees that will become full-fledged Discord Moderators... The following requirements must be met in order to apply. At least 50 hours of in-game playtime. At least Discord Member role. 16 or older. Fluency in the English language. A positive attitude and willingness to help others. The application form is below. Please fill it in and submit it as a new topic HERE. The application review will be ongoing as it is open recruitment. This means that it will take time to be selected. Keep in mind that your past and current behavior will be taken into account when you submit your survey answers. Note that all staff work is voluntary! This is not a career but a hobby instead.

Hi @sakbe I'm sorry for the inconvenience. Could you please try to interact with the box in the screenshot posted below and see it solves your issue? [spoiler=Box you have to talk with] Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @PieleTuut043 I'm sorry for the inconvenience. It is possible that you refused to evolve when the window popped up or it has been sent automatically to your PC and therefore it didn't evolve. However, i can help you to trade evolve your Pokémon in order to evolve it. Could you log in-game in order to trade-evolve your haunter? Looking forward to your reply, have a wonderful day !

Hi @Nihad7 I'm sorry for the inconvenience. I would like to inform you that to start the Pewter Museum quest you've to head over to Pewter City, enter in the Museum and interact with the Curator Nenius. He will ask you to donate 5 fossils: Claw Fossil Dome Fossil Helix Fossil Old Amber Root Fossil Once you will have donated all 5 fossils, the NPC will award you 1x Reroll ticket. You can obtain the fossils in many different ways, like dig spots, bosses, excavation sites, etc. You can find all the ways of how to obtain each fossil by checking our ITEM GUIDE . For further info about the Pewter Museum Quest you can check our official guide PEWTER MUSEUM QUEST - OFFICIAL GUIDE I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !