Shinohara

Hi @BIOhunter96 ! I'm sorry for the inconvenience. I would like to inform you that we may be able to recover your lost account if you happen to have some information about that. Let me know if you are interested in trying that. About the customization character, I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !

Hi there ! I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !

Hi @Subhammaster I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !

Hi @srbhnk99 I'm sorry for the inconvenience. I just checked your account and it seems like you should have the access to the said area. However, since you say that the guard is blocking you, i have forwarded your issue to our Content Scripter Team that will investigate the issue. Unfortunately, the servers are currently offline due to the maintenance in order to fix the disconnection bug, however, i will update you in this thread about your issue as soon as the servers come back online. Please, be patient until that moment. Have a wonderful day !

Hi @Mephaskapholies ! I'm sorry for the inconvenience. I would like to inform you that you should be able to lose the Ash's Hat unless you have experienced a rollback. However, unfortunately the servers are currently down and therefore i am unable to investigate further. Once server will be online, i will investigate and update you in this thread about the situation. Please, be patient until that moment. Have a wonderful day !

Welcome to PRO ! Hope you enjoy the game ❤

Hi @Brokeboyracing I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !

Hi @Syaaa I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !

Hi @YASH78 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Kahali I'm sorry for the inconvenience. Have you followed the instruction given and have you been able to solve your issue? Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Diwaka ! I'm sorry for the inconvenience. I would like to inform you that you can use the command ?evzones on our OFFICIAL PRO DISCORD in order to check the ev zones and location where you can ev-train your Pokémon. However, as your main issue has been solved, i will now close the thread in order to not go off-topic. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support and your question have been answered, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the error, thank you for reporting it. We will investigate further in order to understand the issue and fix it. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As we've checked in game and you've correctly finished PINKAN ISLAND QUEST, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the items, you will be able to take off the items from those Pokémon only after you have obtained the 8th badge of the current region you are in. With that said, i will now close the thread. Have a wonderful day !

Hi @dmmzc I'm sorry for the inconvenience. I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !