New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Shinohara
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Hello All!!!
Welcome to PRO ! Hope you enjoy the game ❤
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Help
Hi @Brokeboyracing I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Can't log in
Hi @Syaaa I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Service unavailable..
Hi @YASH78 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the rules With that said, i will now lock the thread. Have a wonderful day !
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Geodude accidentally released
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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bug
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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No aparece el pokemon
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Not showing chat bug
Hi @Kahali I'm sorry for the inconvenience. Have you followed the instruction given and have you been able to solve your issue? Looking forward to your reply, have a wonderful day !
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Banned Poke in PvP
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Help
Hi @Diwaka ! I'm sorry for the inconvenience. I would like to inform you that you can use the command ?evzones on our OFFICIAL PRO DISCORD in order to check the ev zones and location where you can ev-train your Pokémon. However, as your main issue has been solved, i will now close the thread in order to not go off-topic. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Request to delevel my pokemon.
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Stuck with default appearance
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Problem Loging In
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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evolve
As i cannot offer further support and your question have been answered, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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No character customization (Reset please)
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the error, thank you for reporting it. We will investigate further in order to understand the issue and fix it. With that said, i will now close the thread. Have a wonderful day !
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Can't Change My Account Password
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Immovable Pokemon
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Pinkan Island Quest
As we've checked in game and you've correctly finished PINKAN ISLAND QUEST, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Pokemon cannot be added to the team!
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About the items, you will be able to take off the items from those Pokémon only after you have obtained the 8th badge of the current region you are in. With that said, i will now close the thread. Have a wonderful day !
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No customization option glitch?
Hi @dmmzc I'm sorry for the inconvenience. I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day !
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Request to delevel my pokemon.
Hi @Johann14 I'm sorry for the inconvenience. I would like to inform you that i've succesfully deleveled your Sneasel to level 99. Could you please check it? Remember that Sneasel evolves into Weavile when leveled up holding a Razor Claw during the night. Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Have a wonderful day !
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good night! on 01/14/2019. I logged into my account and found that I could no longer heal the lives of my pokemon in the pokemon center, this appeared
Hi @marcosni15 I would like to apologize for the inconvenience and thank you for reporting this error. Our Content Scripter team have successfully fixed the error and you should now be able to heal again your Pokémon in the Saffron City Pokecenter. As the issue has been solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
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Possible problem with lending trade
Hi @Dame201 I'm sorry for the inconvenience. I would like to inform you that i've just checked your account and that if you've set 3 days as time for the lending trade, you should receive your pokemon back today. In specific you should receive them in 5-6 hours from now. Let me know then if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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Evolution
Hi @baDD I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. However, if you would like to teach Cosmic Power to your Pokémon you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the BOSS GUIDE To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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Need maps
Hi @Hinako11 I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that we cannot give the map files to our players as those files are intended to be kept private. However, as a player you can go in game, press F2 and then type staffview 20 in the console. If from smartphone, simply drag down from the top of your smartphone to open the console and do the same procedure. You will see that you will have a really far, and complete, view of the map that will permit you to screenshot that. You can change 20 with 19, 18, 17, 21 etc until you find the zoom you most prefer. Let me know if you've been able to solve your issue and if you have any further questions. Have a wonderful day !
