Shinohara

Hi @akakama I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @AcesVentura I'm sorry to hear about your situation. Unfortunately, i'm sorry to inform you that you might have been hit be a rollback caused by the server crash. I regret to inform you that we cannot recover the item lost as we have not any tool that permit us to do that and because a rollback simply means that the last progress, the one where you got the nocturnal feather, was not saved into the database due tot he crash and therefore the game loaded an old one where you had not it. Also, we are not able to refund you giving you a new one as it would be unfair toward the other that experienced a loss of their progress due to crashing, regardless of on our end or theirs, and accepted the loss of them. Please, take your time to read the following: I'm really sorry to disappoint you but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @CobraMK I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @sakib3266 I'm sorry for the inconvenience. Could you please clarify what you would like to do with Slowbro? Unfortunately, slowbro cannot evolve to MEGA Slowbro as MEGA evolutions are not in game yet. Unfortunately there is not an estimated time as for when MEGA will be released, however once MEGA will be released we will do a post on the forum as well as on our OFFICIAL PRO DISCORD. Looking forward to your reply, have a wonderful day !

Hi @Whitney007 Thank you for your patience and your feedback. Could you please clarify if that totally solved your issue? Looking forward to your reply, have a wondeerful day!

Hi @chinoguada I'm sorry for the inconvenience. The server were down due to some technical difficulties. However, they are now back online and you should be able to log in the game normally. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue get resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day!

Hi @Topnotch2fly I'm sorry for the inconvenience. The server were down due to some technical difficulties. However, they are now back online and you should be able to log in the game normally. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue get resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day!

Hi @Yazlek Thank you for your patience. I would like to inform you that your account has been reset as requested and 120 coins have been re-added to your account as you previously had. Could you please check that? Looking forward to your reply, have a wonderful day!

Hi @SuperHuv I'm sorry for the inconvenience. I would like to inform you that you cannot find Croconaw in the wild, however you can find Totodile. Here below there are all the spawn-location of Totodile, which you can check by doing ^s nameofthepokemon or ^s nameofthemap on our OFFICIAL PRO DISCORD: Totodile #Map Area Daytime Rarity MS Level Item Route 49 Land M/D/N Tier 9 Yes 35-39 - Desert Lagoon Surf/Fish (Super Rod) D Tier 8 Yes 12-14 - Safari Johto Wet Zone Surf/Fish (Super Rod) M/D/N Tier 7 No 17-22 - Ruins Research Center Elm (Reward) M/D/N - No 15 - In this case, Totodile can be encountered, in the wild, in the Route 49, Desert Lagoon and Safari Johto Wet Zone that are all maps located in Johto. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Smash096 I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @Pondered I'm sorry for the delay in the reply. I would like to inform you that i have forwarded an unmerge request to our admin, please be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our admin may be busy. Please, let me know if you have any further questions in the while you get unmerged. Have a wonderful day !

Hi @Lvdisturbed1 I'm sorry for the inconvenience. Unfortunately we cannot provide information such as IP, however i can assure you that in this case the error is not on our end as everyone is able to normally log in the game. Is there any chance that you can try to connect, with your smartphone and not with the one of your wife, using a different connection like Wifi or a VPN? Looking forward to your reply, have a wonderful day!

Hi @YoungProdigy22 I'm sorry for the inconvenience. I would like to inform you that, after checking your YoungProdigy22 account, it seems that you had zero hours on Red and Blue server and therefore it is normal to have zero on silver if you have never played on it. However, it seems like your main server was yellow, which became gold now, where you have 75 hours of gameplay. Can you please check that? Looking forward to your reply, have a wonderful day!

Hi @Romolux I'm sorry for the inconvenience. I would like to inform you that the UnityPlayer.dll is a file that is located into the client folder. If you have not that, it means that it has been deleted by something or that, due to some issue, it's not there. Could you please screenshot the folder of the client and attach it here in the thread? To try to solve it, could you please try to follow the here below procedure and tell me if it solves your issue: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it. Looking forward to your reply, have a wonderful day!

Hi @ruben46 I'm sorry for the inconvenience. Could you please provide me a screenshot of the error you get when you try to open and log in the game? In case that's a patche error, please attach the patchererror.txt Looking forward to your reply, have a wonderful day!

Hi @BOWJOB I'm sorry for the inconvenience. The server were down due to some technical difficulties. However, they are now back online and you should be able to log in the game normally. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue get resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day!

Hi @Nergal I'm sorry for the inconvenience. Thank you in advance to provide us the information related to what you have tried already as it gives us a huge help. Could you please try to totally reset your router and internet connection and let me know if it solves your issue? If that should not work, could you please try to download a VPN and then activate it and check if you are able to log in the game? We normally suggest to use WINDSCRIBE as it is really easy to use and one of the most used and secure. Looking forward to your reply, have a wonderful day!

Hi there ! I'm sorry for the inconvenience. The server were down due to some technical difficulties. However, they are now back online and you should be able to log in the game normally. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue get resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day!

Hi @Dragoniteswaifu I'm sorry for the inconvenience. I would like to inform you that we are aware of the the issue and it has been forwarded to the relevant parties that are currently looking into that. Unfortunately, there is not an estimated time as for when the issue will be found/solved, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @Yazlek I'm sorry for the inconvenience experienced. Unfortunately you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have all your 120 coins on it. Looking forward to your reply, have a wonderful day !

Hi @kenzky I'm sorry for the inconvenience. It seems like the issue has been solved and it was just a minor lag, could you please tell me if you are still experiencing the issue? Looking forward to your reply, have a wonderful day !|

Hi @Tulipa I'm sorry for the inconvenience. I would like to inform you that the issue you described about Pikachu has been forwarded to our DEVs that will look into that. Unfortunately there's no estimated time as for when the issue will be found and fixed, however we usually announce our updates on our OFFICIAL PRO DISCORD so you can stay tuned there for any possible announce. As for now, the best you can do is relearning the move using the move relearner. Regard Poliwag, it is possible that the move "Bubble" is actually blocking Poliwag from learning Bubblebeam due to the similar name. Could you please try to relearn first Bubble and then check if Bubblebleam is available? The donation has been handled already together with our admins instead as you made another post where you received help from them. Looking forward to your reply, have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. I would like to inform you that you can check your Sinnoh playtime by interact with the professor Rowan in Sandgem Town, as stated above. This goes for all the other regions as well, where you can check their playtime by talking with the professors in their labs. However, as a way to help you, i would like to inform you that you should currently have more than 1100 Sinnoh playtime hours. I hope the information given provided some clarification, please let me know if something is uncler and if you have any further questions. Have a wonderful day !

Hi everyone and welcome in the 19th Official Ladder Tournament ! This tournament is for the top 25 players of the ladder of March 2019! Please register within the next four days! The ladder tournament will be on showdown with PRO rules! -[/hr] To make the tournament cross server To keep a safe logof all matches To give the option to play more different teams -[/hr] Rated pvp rules apply. Please familiarise yourself with these if you have not done so already. If you disconnect, it will be counted as a loss unless your opponent agrees to a rematch. Finish the matches within the stated time: If you didn't complete your match within the stated time, the winner will be decided by coinflip. If your opponent tried to contact you and you didn't react within the stated time, you will be disqualified. -Evidence is needed in this case! [*]You have to post the replay links to prove that you won within the given time. [*]You will have 2~4 days per round! [*]You can use as many Pokemon as you want and don't need to register them. [*]You can only use Pokemon that are catchable and not banned on PRO. [*]You are allowed to use following moves that do not work 100 % correctly in PRO: Belch, Bug Bite, Bulldoze, Counter, Defog, Detect, Doom Desire, Draining Kiss, Explosion, Fake Out, Flare Blitz, Last Resort, Mirror Coat, Outrage, Parting Shot, Protect, Rapid Spin, Razor Wind, Sleep Talk, Softboiled, Slack Off, Stealth Rock, Sucker Punch, Spikes, Toxic Spikes, Sticky Web, Taunt, Pressure, U-Turn and Volt Switchm, Magic Coat. [*]You are allowed to use following abilities that do not work 100 % correctly in PRO: Competitive, Cute Charm, Defeatist, Fur Coat, Drought, Drizzle, Dry Skin, Ice Body, No Guard, Refrigerate, Sand Stream, Snow Warning, Unburden, Synchronize, Contrary, Mold Breaker. [*]You have to join the ladder tournament discord, before the tournament starts. You will get the invite link, after your registration -[/hr] Q: Which Pokemon can be used in showdown tournaments? A: You can use all Pokemon, abilities, items and moves that were coded and allowed, when the tournament started. Reference: PVP RULES The list is longer, so only use them, if you are sure that they are coded and allowed. If you are unsure, feel free to ask. Q: We didn't finish our match within the given time. What happens now? A: If you tried to contact your opponent and s/he didn't answer, then your opponent will be disqualified. Evidences are needed. If both of you didn't try to contact each other or weren't able to agree on a date, then the match will be coinflipped. Q: The timer in PRO is different than in Showdown. What do we do? A: If your opponent asks and you agree with the timer, it will be counted as you agreed with it (it is possible for us to see the Chat History on sd). If your opponent turn on the timer without asking for your input and you don't want it, you are allowed to quit the match and rematch it after. This is only applied if he turned the timer on the current turn, or previous turn, so pay attention to SD Chat. Q: PRO has no formats. Which one do we use? A: Gen 7 Anything Goes. Q: I can't agree on different terms with my opponent. What happens now? A: If you make reasonable suggestions and your opponent does not agree without making his own suggestions, then it will count as a refusal to battle. If you and your opponent make reasonable suggestions, but still can't agree within the given time, then the match will be coinflipped. -[/hr] You have time to register until the 8th April 2019, 23:59 GMT +0. There are two ways to register: Make a post in this topic with the filled registration form below. or PM Keita#0083 or Elleaf#4530 on discord with the filled registration form below. (Note that you will only be able to play the matches with the showdown name you subscribe here, if you fail to follow this, you will be ELIMINATED.) Registration closes on April 8th 23h59min GMT+0.Once all participants are gathered, the brackets will be added in this post. The tournament will only happen with at least 8 participants! -[/hr] 1st Place: With the recent changes, the winner of the ladder tournament has now the chance to choose one between two possible rewards + 1x Reroll Ticket : - A tradeable Pokémon of the one written into THIS REWARD LIST with IV 31 22 27 30 25 26 spread as the winner most prefer, as well as nature and ability chosen by the winner OR - Untradeable Shiny Pokémon contained into THIS REWARD LIST with the Main Stat 31 IV and all the other IV centered around 20. Nature and ability chosen by the winner. 2nd Place: 1x 60-days MS + 1x Reroll Ticket 3rd Place: 1x 30-days MS Toxicity leads to a Toxic Orb instead of the prizes above. -[/hr] Top 25 Silver Ranked Rating (No Tier Ladder) [spoiler=SILVER LADDER] #Rank Name Guild Rating Wins Losses Win% 1. Od4nobunaga Legacy 634 226 46 83 2. ikonos123 NoMercy 634 359 65 84 3. Gunners Chaos 538 105 29 78 4. irafayel Blaze 500 130 30 81 5. PokemonisFun Chaos 482 761 236 76 6. konan66 Chaos 481 150 56 72 7. Rank1man Chaos 480 94 33 74 8. CobraMK Predators 479 59 13 81 9. Luminetor BloodNight 470 128 41 75 10. GlogS NoMercy 465 99 24 80 11. DocJP NoMercy 465 152 39 79 12. Alcantara010 AkatsukiZ 465 125 64 66 13. Chaosknigth Chaos 464 97 35 73 14. balor20 Chaos 463 61 16 79 15. Alitiz Blaze 462 173 76 69 16. khurshid Legacy 461 206 121 62 17. EdisonJM FenixReborn 460 94 26 78 18. Michaelx FenixReborn 457 47 10 82 19. Astro NewOrder 454 82 46 64 20. Greencold FenixReborn 453 66 15 81 21. Tafy BloodNight 450 56 18 75 22. Destro16 NewOrder 447 65 17 79 23. Cynthia7 FenixReborn 447 206 91 69 24. GengarLv100 Chaos 445 232 122 65 25. Samu94 BloodNight 442 108 31 77 Top 25 Gold Ranked rating (No Tier Ladder) [spoiler=GOLD LADDER] #Rank Name Guild Rating Wins Losses Win% 1. Deidaraa Konoha 577 167 31 84 2. darkstylzor FrenchConnexion 508 86 27 76 3. Pokechamp007 Tranquility 502 88 32 73 4. Chaosknigth AlwaysReturN 497 138 24 85 5. MrH110887 Ascension 494 202 80 71 6. CobraMK ChaosRaiders 490 53 6 89 7. SentryPErcy - 489 165 66 71 8. S4mlerYT TheMercenaries 481 81 15 84 11. Chroll0 AlwaysReturN 474 65 8 89 12. Johann14 Konoha 472 176 47 78 13. malltesers FrenchConnexion 472 94 32 74 14. Renan2k Konoha 470 284 102 73 15. araragiKun TheMercenaries 469 198 75 72 16. Aggravatings Ascension 465 103 38 73 17. Sadness04 ChaosRaiders 464 190 64 74 18. Nakofum FrenchConnexion 461 92 28 76 19. Aishel AlwaysReturN 461 67 16 80 20. Speedy FrenchConnexion 459 111 41 73 21. ZetLocrito95 AlwaysReturN 457 67 16 80 22. Fylans ChaosRaiders 456 102 36 73 23. darkblader12 ChaosRaiders 454 135 52 72 24. xmonts AlwaysReturN 452 149 72 67 25. anson4416 ChaosRaiders 451 117 34 77

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !