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Everything posted by Shinohara
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resolved Request for Refund of Twdl Hat and Buster sword
Shinohara replied to Ketan1010's topic in General Support
Hello there @Ketan1010 Given the circumstances, I have refunded the item as requested. Please, be careful the next time. With this said, I wish you a wonderful day and I will lock the thread. - Keita/Shinohara- 1 reply
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resolved Wrong purchase prestige mount from pvp coin shop
Shinohara replied to 0danobunaga's topic in General Support
Hello there @0danobunaga and thanks for your patience. The mount has been refunded as requested, given the circumstances. Please, make sure to be careful in the future when you have to buy anything from the shop. With this said, I wish you a great day and proceed in locking the thread. - Keita/Shinohara -
Hello there @blaggy The username was successfully changed and the coins removed. With this said, I wish you a good day. Kind regards, - Shinohara/Keita
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INTRODUCTION As the Staff Team of PRO, we do give a really high value to the community's opinion and think that it has a really big impact on the game. Therefore, it is important to gather your feedback in order to understand if, in your opinion, we are on the right path for what regard the content we release. Feedback helps us to understand if what we release is liked, if it could have been better (and how) and in general allow us to further improve the game. We would like also to clarify that the the Christmas Event is designed to be bigger than smaller events like Valentine and Halloween one. Therefore, a comparison between the two, specially for what regard rewards, would be unfair and wrong. XMAS EVENT FEEDBACK In this specific case, we would like to hear your opinion on the following topics: Enjoyment Quest Difficulty Story/Lore perspective Effort/Reward Ratio We are aware that not all of you will be able to comment those for various reasons (e.g people speedrunning), however we will really appreciate if you can give your productive feedback on as many of them as you can in the most accurate way possible. FEEDBACK EXAMPLES PRODUCTIVE FEEDBACK: It was hard to form a party (with the random party feature) with friends who are not in your guild, because Everyone needs to join the random party at the same time (timing difficulties) Even if all of your friends managed to end up in the same party with you, you need to be at least 5 to start. I would've preferred if there were maybe up to 3 random parties you can join (and see the party members before joining), and be able to enter the dungeon having only 3 people in the random party. NON-PRODUCTIVE FEEDBACK: The event sucks, I didn't find Thomas, do better the next time.
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To improve the visibility and the reading-quality (and to enjoy the image the most) it is suggested to open the image on a separate tab. Enjoy !
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Hello Alikhan11, Please, be careful when you open a thread for an auction to sell your Pokemon, you aren't allowed to write 20+ if he isn't really 20+ as the title would be misleading Clarifying the stats, such as "17speed +20 the rest" help the buyers to understand what the thread talk about before opening it. We have edited your thread accordingly. Wish you a wonderful day and good luck with your sell.
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Locked as solved in the other post.
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Hi there @sakasi I have personally informed our PVP Council Leader that will provide you an answer as soon as possible, please be patient until there. Kind regards, - Keita/Shinohara
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Hi there @WhiteSkyLand Your Pokemon has been now restored and it is in the last slot of your PC. With this said, I will now lock this thread. Have a wonderful day ! - Keita
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Locked as solved, thanks @Norex for the help. Also, you are not an idiot but that's a common mistake, don't be too severe toward yourself
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Unable to use waterfall to scale up waterfalls
Shinohara replied to Vishnuah's topic in General Support
Ehi there @Vishnuah I am sorry for the inconvenience. In order to use the waterfall there you must obtain first the 8th badge in Sinnoh. In specific, the Sunyshore City badge. Could you please get it and let me know if that works for you? -
Hello to all competitive PRO PvPers! This year, PRO Staff have decided to launch another Summer PvP Tournament, which is open to everyone who meets the requirements to sign up and wishes to participate. This is our 4th year hosting an annual PvP tournament! Are you ready to face off against the rest of your server to battle for bragging rights, and a unique reward to set you apart from the rest? The Tournament will consist of a double-elimination bracket. The bracket will be randomly seeded during a live-stream. Registration will begin now (19th July 2021), and end on August 5, 2021, 23:59 GMT Each round will last 5 days (except for Finals that last 7 days). The bracket draw will be streamed on August 6th, 2021, and the first round will begin immediately. All matches prior to the Finals on both brackets will be best of 3 Winner's Bracket Finals, Losers' Bracket Finals, and Grand Finals will be best of 5 Loser Bracket winner has to win 2x Bo5 against the winner bracket winner in order to win the tournament. Should any circumstances necessitate changes to this format, Tournament Staff will give at least a week's notice before the tournament begins. Only one account per player may enter the tournament. Each user can participate only to one tournament, gold one or silver one. Ghosting is forbidden. Players may seek assistance prior to matches, but may not confer with other players during the game or allow another player to play for them. The Pokemon pool of players will not be limited, so there is no need to register teams. All Ranked PvP Rules apply. In the event that any Ranked PvP Rules are changed while the tournament is in progress, the change takes effect immediately in this tournament as well. Should any moves, abilities, Pokemon, or items be coded between the start of the tournament and its end, those moves, abilities, Pokemon, or items may not be used. Players are not required to record matches, but it is recommended, as it may be impossible for staff to validate reports if they choose not to. Should any Ranked PvP Rule be broken, the offending player will forfeit the game. Should either player disconnect, the other player may either claim a game victory or allow a rematch at their discretion. Should the server crash during the game, a rematch is to be played with the same teams, unless a player demonstrates to Tournament Staff that they were in a position where they could not reasonably lose the game. Should any match fail to be completed, both players must submit evidence of activity to Tournament Staff. If Tournament Staff should decide that either player was not sufficiently active, that player shall be disqualified. If both (or neither) players were sufficiently active, the match will be decided by coin-flip. Any reports of participants breaking rules should be accompanied by as much evidence as possible, preferably video. Screenshots will reinforce your case, but may not be considered concrete proof. PRO Rules will continue to be enforced with no regard for the tournament. If an infraction would render a player unable to participate in a round, that player forfeits the round. Toxicity and despicable behavior will not be tolerated, both during matches as well as before and after. Sustained behavior of this sort may lead to disqualification. Match fixing is not tolerated. Players may not attempt to bribe or coerce other players to forfeit or intentionally play poorly. By entering the tournament, you agree that Tournament Staff have final say over all tournament-related decisions. Staff do not take any responsibility if the user is unable to play the match cause they decided to transfer and are unable to transfer back (e.g due to lack of CC, etc) All Pokemon used have to be Level 100. Fill out the following format and make a post in this thread. Example: You will be invited to our official Summer Tournament Discord after you will have registered yourself by posting the filled template in this thread. Pick one of the available and obtainable legendary Pokemon Pokemon conditions: 4x 31 & 2x 30 IVs at maximum/limit but IVs can be decided as you wish as long as within the limit (e.g can have 1 speed) Can be Shiny Can choose Level Can choose Moveset and EVs 3x Reroll Ticket 1x Gold Crown Due to the cancellation of last year’s tournament (which fault is not mine, as explained in the recently made relation thread, but I feel the need to compensate/fix it), I (Keita/Shinohara) have decided to add two Pokémon to the prize pool. These Pokémon have been added as compensation, and they come from my own staff rewards (which is a finite source, taking one entire year of 10-15hrs daily work/effort for me to obtain) as I felt it was important and necessary to recognise that compensation is required, and would be appreciated. Please, do note that this is an exception and should not be expected to become the standard for next tournaments. Nature Change OR Ability Change OR Untradeable Pokemon Reward (Can Pick 2). Pokemon conditions: 2x31 & 4x25 IVs as maximum/limit but IVs can be handled as you wish (e.g you can have 1 speed) Can NOT be shiny Can NOT be special forms Can NOT be legendary Must be available/obtainable by everyone (e.g: metagross yes, toxabestpex no) Can choose Moveset and EVs 2x Reroll Ticket 1x Silver Crown Nature change OR Ability change (Can Pick 1) If the second place picked Nature change, the third place can not pick it 1x Reroll Ticket 1x Bronze Crown Illustrative Image of the Crowns - 1x Fox Mask OR 1x Pancham Hat OR 1x Black Petal Shaymin mount (Pick 1) Illustrative Image Disclaimer: The rewards will be for each server, this means that both silver and gold will have their top 15% Contributions: Shinohara, Qeight, Idkup, Fluffles, , MagicGuard and Senrosia
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Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
As none other was asking questions since a bit, and this became more like a place used to fight each other (despite it should have not), I have locked the thread. No worry, I will properly reply everyone and also make a sort of FAQ with the most asked questions and put them on the front page so everyone can also read them in the future. Everyone will get a reply, written to the best of my abilities. Needless to say, this thread was created for communication purpose but it doesn't mean that if it's closed then you are unable to talk or ask things, feel free to use our General Complaint or even PM me on discord (Keita#0083). I'll be happy to talk with everyone, now and in the future, that will feel the need to do so, my DM are always open! -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
As an Administrator of Pokemon Revolution Online, together with all the previous Administrator, I can tell you that yes you are wrong. Qeight has never power abused in his entire Staff History, and he was in staff with 10 different admins that can actually prove it: Red, Eaty/Walross, Arkos, Sugar, Mage, Shaolan/Cames, Fluffles/Cie, Xylos (although for a short time), Shinohara/Me, Logan. These were all the Admins that Qeight was in staff with and no power abuse was ever committed. With all the due respect, we are not stupid to not notice power abuse or not punish (specially if it's 10 different people with 10 different mindset/brains). We have punished and kicked staff members for power abuse, Rise/Astro is an example of that, exactly cause we hate power abuse and we punish it heavily (staff account AND player account permanent ban). Qeight definitely has recently shown some behaviour problems, which he himself admitted (recent post) and is looking to fix, however I am really confident (with the other people) in saying that Qeight work has always been great and always held high standards in terms of quality. The problem when it comes to the Power Abuse is that no one is able to make a proper report about it. I always says that to people: "You say someone Power Abused? Report them!", however no one ever move a finger exactly cause there's no evidence of said staff doing it but it's just a story created to spread hate. It takes 5 minutes to make a good report containing the Power Abuse evidences, however in more than a year that you (and not only) are spreading this lies you have not found 5 minutes to dedicate to a report? The voices related to the Power Abuse comes from people that are correctly, fairly and justly banned like you Deidaraa that simply cannot accept follow rules and need to blame others when they are unable to mentally process a punishment after said rules were violated. I won't go in details about every single punishment you received, you well know what you did and all the lies and hate you have spread to defend yourself. You have collected more than 9 different punishments (warning included) for toxicity, being insulting or mocking people after you were losing against them. Staff have given you many chances (9 chances damnit, we are not talking about two or three but 9/NINE!!). In the appeal you have always been apologetic and understanding, which is exactly why we gave you that many chances, however you have always failed our trust going back to being toxic a few days after the last mute was ending. All of it ended up with you getting a last special chance, being a 250 days mute as unban condition (you accepted and thanked us for), with the promise to get reformed. Needless to say, you were OBVIOUSLY chill in 250 days (cause you could not talk due to the mute of course), but few days after the mute ended you were back again mocking and insulting people. You have even reached the point to spread tons of lies and hate in the Brazilian Community Discords to build a group of hate, and even going around stating that if you will meet either me or Qeight in Brazil, you will take a knife and stab and kill us without a problem. All of this not to say that Qeight attitude has been correct recently (he himself admitted it), but that it's something that can be worked on and fixed and that has absolutely zero relation with power abuse and neither performing duties. Also important to notice that staff are as well humans like anybody else and after you have people that do what you did (spreading lies and hate to create yourself a support group hating qeight/staff), the patience start to run short. Anyway, once again, problems have been addressed and will be fixed, we give many chances to players (and you are the living example), so everythign we ask is just giving one or maximum two to us. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Let me tell you in the start that the person who is the most disappointed for the 2020 Summer Tournament is me. As you know, the reason it was initially delayed was cause PVP was freaking boring at that time according to most of the players, that due to the repetitive teams player and therefore we wanted to wait MEGAs. Waiting MEGA was the best of the best of the option possible and I am firm on it cause it was gonna add that new and different playstyle into the game. As an Admin, the first thing I did was asking content about the ETA. ETA given to me was 1/2 months and therefore I communicated it to players. I mean, 1/2 months was perfect cause well, 1/2 months for a totally different and more enjoyable tournament was perfect. However, what kicked us in the ass was the fact that people left. We had few people leaving and this hit us hard, cause the strongest weakness of the staff is exactly that tomorrow anything could happen and we might need to leave. With the people leaving, we just had no more an idea about of the ETA exactly cause catching back with other people work (specially when it comes to coding where everyone has their own personal way to do that exactly cause coding allows that). As you have seen in fact WAVE 3 happened like April 2021, many months later. Biggest question is therefore, could you have done that without them after noticing the team left? Well, hard to answer cause decisions are based on the ETA (estimated time of arrival) of something. If I have no idea if something will be delayed of 2 days or 3 months, it's totally impossible (or extremely hard) for me to take a decision. More than a miss-communication, we are talking more about confusion within the content team where I think there was a problem due to the people leaving. No pointing fingers toward anyone (specially not toward Alcedo cause he's one of the greatest staff we ever had), but the problem was evident. The biggest problem that didn't allow us to not have an ETA is that MEGA Quests are custom quests. This not to say that having custom quest is bad, however if I have a plan in my head about a quest I am creating and I leave it at 50% and then leave (maybe due to super urgent irl issues like it happened to some staff) then it's really really really hard to have someone else continue that. This means the quest will need to be remade from scratch/zero or it will take a lot of time to understand it, and in both cases there will be a huge delay. We learnt a new lesson. I am firm on saying that waiting was the best choice (approved by community as well), but at the same time we were unprepared for such a really big problem. In any case, although problem was not caused by me, I am literally giving away more than 1 year of work in rewards (pokemon reward) for the community as a form of compensation. I am sorry to say that, but as the one who hosted the tournament, what you said is wrong at 95%. I will leave aside the terrible action committed by GeoMine, that require the whole remake of the tournament. I have already been super clear about this in Guild Tournament, but the only delay (not considering crash as they are not staff problems and neither delay caused by staff, if you have a minimum of grasp of coding) happened from Staff was 3 days, from me (as the host) due to an Earthquake hitting Japan and me finishing in a shelter. If you want to say that the time given per round was too much, that's a totally different story but it's not a problem and specially not about organization and neither handling, it's simply about the choice of how long a round should last. The only organization problem we had was simply related to the fact that we initially had not a timing for leaders sending list, so it was taking a bit more than after we gave a time to follow, but that's the smallest of the smallest of the problems. What you say about lack of organization, poor communication, ignoring the players and conflict within staff is totally false. I was really clear about the organization part above. As for communication, really? It's literally super easy. Staff ask you list with a time --> You send list in time -->Staff announces the match -->People schedule -->People play and result are posted. It something that even a kid could honestly understand as a system, nothing was unannounced. (even the earthquake was) or communicated wrongly. Players are important and they always were, no one was ignored but it was honestly the opposite. Players ignoring staff and keep stupid and unnecessary fight with each other for the dumbest reasons. (You can't imagine how many I had to mute or even ban from the discord). Conflict? Unsure where you got this out from, but there was no conflict at all with anyone since it was just me and Zeskyr organising it and the other staff members in the tournament were just normal players participating. (staff members that participate can't have power in the tournament in order to avoid any possible bias). I also asked to over than 10 staff members (the one who handle tournaments usually or have experience) if they wanted to help with tournament, and only Zeskyr offered himself and that was really appreciated. The real problem of the Guild Tournament were: Players, and even more guild leaders. In total transparency, more than 80% of the guild leaders were TOTALLY UNABLE to handle their own guild and as well the timing given. 80% of the guild leaders were not respecting the given time for what regard giving the lists and neither organizing their own roster. No offense toward anyone, but it was really really frustrating about how the leaders in that 80% mentioned were unable to provide list in the correct time and also picking a roster without taking 4 years or providing lists with only 5 players and then having the 6th coming out later and telling "but I told my leader I would have played, and now I am not in the list" and therefore having me go and fix that. Again, no offense but it's easy pointing finger toward staff when you have no clue about what happened on leader side. So your question might be: "Why didn't you kick them or disqualified?" and my answer will be.... well, NORMALLY you would be right, but disqualifing 80% of the tournament would have been idiot. Like, we had around 140 players (a bit more or a bit less), 80% of leaders disqualified means having a total of 110 (if my math is correct) of people disqualified. Why the hell would we create a tournament if we would disqualify 110 people out of 140? Would have become the biggest meme in PRO. Server situation (lot of crashes every 5-10 minutes that forced the DEVs to throw the tournament server down and pause the tournament for 1 month and a half). It totally sucks to have been more than 1 month (a total of 1 month and a half) without tournament due to the terrible server condition at that time (crash every 10 or so minutes) and no one can say different. But again, what can you do? It's not like Walross and Cames destroyed the server themselves. They were the one who worked 24/7 on it, barely sleeping, to fix it. I addressed it already in other replies (general/all staff and not only), and also Qeight recently made a post about it if you are interested. I think that answer your point in a good way. And, just to clarify, I always take responsibility for my mistakes and have no problem in admitting staff one/problems (and people I work with, as well as a lot of players can confirm that), which is exactly why most of the players rely on me or talk to me about them. However, players have responsibilities as well and it's important to consider them as well. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Ehi there @Olker Thanks for asking and for the patience. As I am already on this page due to a previous answer, I will reply to you and then go back to the previous one so I do not miss anyone. Being really direct with you, we have staff members that cover those area related to specific languages. For example, I do speak Japanese, Korean, Mandarin&Cantonese, and Italian really good and therefore I am able to properly handle contexts related to those languages in an appropriate way. However, I am totally unable to handle french one for example, and that's why we have French staff like Zeskyr or Naha! At the same time, Senrosia speak spanish and therefore is perfectly able to handle a spanish chat and spanish context. Qeight speak german (same as many other staff like Eaty or Shaolan). Eon speak portuguese. Etc Etc Same goes for basically for almost every other language. We literally have roles inside the staff team that are assigned in base of the languages we speak in a great way. Using myself as example, here you can find how it works In this way, contacting/forwarding the content to the person that is in charge and is able to handle that language is really comfortable. We also have people native from USA and UK and NZ, and this helps a lot in understanding slangs used in those countries. Context always matter, as explained above, and therefore it's considered before issuing a punishment. Only real infractions are punished, and to be considered something an infraction you need to check the whole context first. As for insults, it really depends from the situation cause they are all different from each other. If a sitaution, even if in a jokingly way that in your country means nothing bad, is pushing too far, then a staff will simply intervene in chat to make you know it. Please, let me know if something is unclear or if you have any other questions. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Honestly, it is really clear from what has been posted above that, out of 13 infractions, most of them are literally you using homophobic insults calling people "faggot", "disgusting faggot", "lowlife faggot", "if you are gay you need to seek help cause you have mental problems." or stuff like calling people "garbage piece of shit". Therefore, no. Those are not false and neither are trolls or jokes and it's evident from the logs, the screenshot, the context and the offended people that reported you. Going a bit beyond my staff role, and speaking to you as a fellow human (will be worded a little bit less professionally), I would also like to add a thing about the homophobic insults and similar. We are living in 2021, in a evolved society where people should feel free to chase their own happiness and be free to make their own choices (including gender and sexual orientation) without having anyone trying to harm them or spreading hate toward them for that. Things like "you lowlife disgusting faggot", "garbage faggot", "if you are gay then seek help cause you have mental problems", spreading in this way homophobia, hate and also belittling/mocking someone in base of their sexual orientation (not limited to this, as mentioned below), are absolutely unacceptable. And it is even more unacceptable being proud of doing it and trying to justify that with any possible excuse, as if that's a good thing. As Staff Members of PRO, we won't force you to change your own mindset about it regardless of how horrible it might be. However we absolutely won't support and/or allow any kind of hate or discrimination toward people, specially (but not limited to, of course) the one based on race, gender or sexual orientation. Therefore, we will absolutely be stern and heavy when handling those. You are absolutely correct, you are allowed to create another account to play (remembering the 4th account rule). However, as explained before, punishment policy does not reset for every account you own. This means that if you have reached the maximum amount of punishment possible on your first account (like you did on xXBlackAshXx), if you create a new account and break rules once again then it's a direct permanent ban and we won't start back again from the warning. We do it with everyone, but was unfortunately missed on your case cause a former staff mishandled it by not noticing that you were xxblackashxx/saturnalien and therefore treating you as a new player. This obviously required us to fix the mistake and, although I am not the responsible person, I personally apologise on behalf of staff to the people that experienced those messages quoted above. Also, the fact players are allowed to create a new account is exactly to allow them to join the game and play it, while following however our rules. This cause we give them another chance to prove that they can play without breaking rules in any way. However, if they still break them again and again like you did, we are heavy on them cause the user has already more than 8 punishment received before and already one, or more, account permanently banned. With this, the case is now closed and enough clarification were given to everyone here, as it was fair to be. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Honestly, you are just looking for a way to justify the violation of our rules and that's easy to prove. In the first place, you think that context allow someone to break rules, when that's absolutely false since regardless of the context you cannot violate our rules. Context matter, and is always considered. However, context does not justify the violation of any rule as said before. If someone insult you, you are not allowed to insult them back or similar cause at that point both of you will have broke the rules and will get both punished. We have a report center exactly to handle the rule violations. So, saying that we do not consider the context only cause you got banned after violating the rules (insulting someone who had violated them as well) is false and a mere excuse to justify a rule violation. Since you mentioned the bans, we went reviewing them out of respect to understand if anything was mishandled. Honestly, after that, I can tell that's not what happened and everything was handled properly and, at this point, it's tiring to hear things that are generated just to put people in a bad light. It was also found out is that you should not even be allowed to play anymore. To be more accurate and explain, you can create a new account and play on that following rules, but if your previous accounts have reached the maximum amount of punishment already (being 8-9), then if you start the break the same rules again with the new one, then it will get permanently banned immediately as well. However, despite you have more than 13 punishments (listed below) due to a former staff error (unable to identify your previous accounts) you were able to surpass the maximum amount of punishments and avoid the permanent ban, which honestly sucks and is unfair toward the other players and in fact will need a fix specially giving the severity of the infractions. What's most annoying is the fact that you keep trying to put the staff in a bad light by saying false things such as you never broke rules (show in one of the screenshot below, part 14) and that we punish without a reason or for really small stuff and that staff are useless. However staff exists exactly for the situations in the screenshot here below: enforcing the rules to guarantee a safe and comfortable/enjoyable gameplay to people. Lets go back on your history starting from your first account: xXBlackAshXx and then Saturnalien and then 666g0d999 (being your accounts, proved by MAC/DEVICE used to play and IP connections) 1. Homophobic hate message 2. Homophobic statement (faggot)+ Vulgar language 3. Someone selling their Poke and you felt the need to PM him this - Vulgar language and Harassment 4. Extreme Homophobic Insults again after you got banned for the deplorable behaviour 5. Again Homophobic insults, this time toward one of our Discord Moderator (after you got told you cannot discuss your ban there) 6. After getting the discord mute for what you said above, you moved to DM to insult in DM (again, homophobic comments) 7. A user try to offer you a price for something you were selling. This was your reply. 8. You... acting as GM and insulting people? 9. Insult toward another player, again. 10. Telling a player to fuck off (deplorable behaviour/vulgar language) just for an offer received. 11. Homophobic insult + Deplorable behaviour/Vulgar language 12. You trolling sellers with fake offers (which is against rules) just for fun. 13. Calling a user a dick, to insult him, cause the user had broken the rules (as you yourself said). Prick meaning is based on context, as pointed by another user before, and in yours you were using it to insult a player for having broken the rules. This is probably the smallest of all of them, but yeah, you also admitted using it to call the guy an idiot and calling someone an idiot is insulting them. 14. You starting to discuss the 9/11 events and Bin Laden. This is important to be explained: in short we do not allow these sensitive topics to be discussed cause they are indeed sensitive and can lead to toxicity or even discussion way too mature for Pokemon (PG 7) so the staff member warned to stop and issued a small 60 seconds mute. However, in addition this was said as well, and you were asked to stop and move it to complaint if you felt needed as game is not the place to do that. Your answer to that was this: Giving you were not interested in stopping and moving to complaint like asked, you were just muted since enough is enough and game is not the place where complaints are handled and neither it should contain drama and similar. Also why the hell staff would steal your pokemon? That's insane and false lol. You were removed pokemon only cause it was given back the the real winner of the auction and you got back the money of course., that's it. That's enforcing rules and not stealing you a pokemon. 14. Not a punishment, but you claiming you never broke the rules before (however here above prove totally different) to put staff in a bad light and you in a good one. In addition to that, in a good amount of appeals you also tried to justify your violation of the rules in some way, exactly like did now. You were well aware of what you did, however tried to not know. You did it another time by saying: Despite above screenshots prove different. Also asking the player if they are aware of what they did, specially in situation where that is really obvious like all the situation shown above, is a way to give the user a chance to be cooperative and honest since the start and therefore having us offering another chance to them. If they don't remember, like you claimed in your case, we simply remind it LIKE IT WAS DONE FOR YOU. Doing it is fine cause it give the user a way to directly create themselves a way out the ban by being cooperative and honest since the start. If they don't remember, we'll mention it and consider honesty and cooperation after having done that. Appeals are based on many things like it can be severity of the infraction, amount of punishment received, honesty, cooperation, and behaviour in general. Not necessarily an appeal lead to an unban if you are honest and cooperative, in your case you should have been permanently banned on all your accounts that you use cause the MAX amount of punishment we allow is 8-9 and you got more than 13 (didn't mention the little infractions in my summary above like the 60, 120, 300s mutes as they are really small stuff that generally are handled with a little warn and a little mute of not even 60, 120 or 300 seconds mute). Punishment history does not reset if you change account, it's not like if you have 4 accounts you need 32 punishments to be permanently banned. It would be insane and dumb from us. Unfortunately one of our former staff committed an error and was not able to find your connection with your previous alts, and therefore your permanent ban was delayed until today. Also you don't need to lick staff ass to appeal. Literally you have to do only 2 things: be honest and cooperative. That's it. Doing that doesn't mean playing the social game and neither licking staff asses, simply means being a respectful and educated person in 2021. Honestly speaking, closing with this part that you keep repeating in game and not, you do not understand what a minor offense is. Calling someone a faggot, a disgusting faggot, a garbage piece of shit ARE NOT small offenses. There are for sure small offenses that can be blocked from evolving to bigger one. One of this can be discussing sensitive topic for example. If a staff member is online, they will stop the sensitive topic from being discussed with a small general warn chat or a small mute (after the warn) and that's easily handled. However, if the user keep discussing it and ignore the staff, it's normal it escalates to a bigger offense. Super good to point out that an offense is an offense, regardless if big or small. What changes between them is the way you handle them. Being an offense, even if small, it means that it's something against the rules of the game and therefore require an intervention. If it would NOT require an intervention, then it would not be a offense. What changes between them is the way you handle them, when a minor offense is handled in a more chill way than a big offense exactly cause the damage caused is clearly and obviously inferior. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
As the screenshot states as well, exactly like you mentioned too, context is important. If the word is used as a way to insult someone, that's where it is punished. Obviously, if that's used in a non-offensive way or simply in a context where it does not mean any offensive thing, then it is not punished. In this case, it was used to insult someone who had scammed another user and as a way to insult him for having done that, and therefore it was punished. Context matter, and is always considered. However, context does not justify the violation of any rule as said before. If someone insult you, you are not allowed to insult them back or similar cause at that point both of you will have broke the rules and will get both punished. We have a report center exactly to handle the rule violations -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Honestly speaking, it's hard to answer this cause it quite lack of a sense as a situation and it's something that is not within our procedures. Could you please provide some evidences about it as well as when it happened? It's possible it's really old stuff happened before I was even in charge and therefore I am unaware about it -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Hi there @MadhavXDark I have addressed this here: https://pokemonrevolution.net/forum/topic/178759-lets-talk-together-about-staff-player-relationship/?do=findComment&comment=1001250 Please, read it and let me know if you have any other question please. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Ehi there @toantoanel98 The reason you were banned for is Macro Usage, more precisely an investigation that needed your cooperation as the case was quite particular. During the appeal, the staff handling it was really kind and transparent with you, exactly like you were as well (and we appreciate when users are honest and cooperative). Giving the fact that your argument looked solid and in addition to the fact you were honest and cooperative, the staff handling it decided to give you the benefit of doubt. This doesn't mean that you were innocent, but it also doesn't mean that you were guilty. We simply decided to believe you and your words/argument after considering it accurately within the GM team. As for will happen the next time, there is no answer for this. As long as you will be innocent or as long as we won't have enough/solid evidences that prove you violated the rules, then you simply will still be allowed to play without any problem. Do remember that we can maintain bans only if they are supported by solid and undeniable evidences that clearly prove the user is guilty. Regarding any other ban, if you think any ban received is unjustly then you can just make an appeal in the Discipline Appeal Subforum Kind regards, - Keita -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Ehi there @666G0D999 In total transparency, I think the mini-modding is probably one of the hardest infraction to spot, and as well to handle properly. As for Minimodding, the best way to explain it is quoting our Chat Rules [How to Use Them]: As for the language barrier, honestly, there is no problem, this caise if we have no idea about a specific word used, then we ask to people native to that region. For example, when it comes to Japanese, Mandarin, Cantonese or Korean people usually ask me (for korean we also have other staff members). The reason we ask other people is exactly cause it's important to not issue a punishment for a misunderstanding. Just to prove what I am saying, when reviewing your mute I actually didn't know what a prick is and therefore asked to people that are native from UK and USA. This just to prove my argument and show you what I say it's actually done. And this happen for every language, in fact we have staff roles within our discord that allow us a comfortable handling of cases that involve other languages or even english words that are not relly common. (not knowing an english insult or similar doesn't mean your english is bad). Just to show you some example of our roles, check our roles here below. In your case, you were actually muted for having called a user a prick (means a dick, according to UK and USA native) as a way to insult them after they had scammed someone. I can understand you feeling angry or mad after someone else damages innocent players by scamming them, or any similar situation involving players being damage, however this doesn't allow you to break the rules as well. This is something I tried to teach to other players as well like 45 times: If someone provoke, taunt, insult you/someone else or they break rules in any way, JUST REPORT THEM. Context absolutely matters and we always consider it, however context doesn't mean that if two people break rules then only one is punished. Fairness and considering context doesn't mean allowing players to make themselves justice alone or allowing them to insult rule breakers. Rules exists for everyone, so everyone who break rules should be punished. It doesn't matter if someone insult you first or similar. If someone call you "retarded trash guy" (making an example), you are NOT allowed to insult them back. What you should do in that case is reporting them so they get their punishment and you get justice, however said justice is done by the correct people (in this case staff). I tried to explain this point to several people many times, hopefully this was clear enough to clarify the fact that self-justice is wrong and not allowed and that the report function exists exactly to help staff finding rule breakers and punish them, contributing in helping the game in this way. Hopefully I was able to cover each one of your point. Have a wonderful day. -
Eriyadu Town Glitch/Bug. NPC Blocks path.
Shinohara replied to Barrizzleplays's topic in General Support
As the error committed was on our end, I have refunded you, have a great day.