Maisa

Hi @Beruche Can you please tell me all the details of the hardware of your laptop as well as your desktop. Looking forward to your reply.

Hi there @Shadowgaby Sorry for the caused inconvenience. You are unable to login into Silver because you need to merge both your Blue and Red servers. The Yellow server has become Gold now. Blue and Red have become the Silver server. Merging is quite simple. You need to login into the Dashboard. From there, it will prompt you to merge. Make sure that you choose the main server where you want to progress your story on, in this case I assume it is Blue since you haven't played at all on Red. After you've done merging servers, make sure to change your password here to an alphanumerical one, and it should allow you to login into Silver with no issue at all. For more details regarding server merges, please read this guide: Everything about Server merges. I hope this helps you, if you have any further issues, feel free to reply here. Thank you and have a lovely day!

Hi @DrChiou Sorry for the inconvenience. Are you still having this issue? Perhaps it was a server crash, or simply a disconnection from your internet? Feel free to join our Official PRO Discord to check the status of the server as well as any new updates regarding the server. If that isn't the case, and you are still having the same problem, then can you please tell me more about this bug. Where did it happen, does it happen to every trainer, what pokemon were you using? I'm looking forward to your reply, have a nice day!

Hi @DrChiou I'm sorry for the inconvenience. Can you please tell me more about this bug? Things like what device you're playing on, what pokemon you used, what were their stats, was it a wild pokemon or trainer battle, and how long have you been experiencing this issue. Also, feel free to include a screenshot of this bug whenever it happens again. I'm looking forward to your reply.

Hi @Thorpe, welcome to PRO! To get you started, here are some sub-forums that might help you out in the future. Game Rules: The rules that include trading, and in-game chat can be found here. Make sure to give them a quick read. Player Zone: You can find anything from guilds, suggestions, and general game talk here. It's best if you go ahead and explore yourself though. ^^ Trade Zone: You can advertise, sell, and buy your pokemon here. As you were asking about joining a guild, you can check out our guilds page. There are many guilds you can join, each with their own requirements and benefits. If you're just looking for a place to chat, then feel free to join our Official PRO Discord. There, you can stay up-to-date with new updates and content, or just hang out with the community. Good luck and have fun exploring!

Welcome to PRO!

Don't worry about it. If you have any further issues, feel free to make a new thread. @Coono @Shadowgaby This is perhaps due to the server crashes, and you were simply trying to login during the crash. If the problem still persists, please make a new thread regarding the issue, as the original owner of this thread has already been helped. Thank you and have a nice day.

Hi @Firestar154 Thank you for letting me know. It is indeed when the move has failed, like so: I will forward this to our developers. Once again, thank you for reporting this bug. Have a nice day!

Hello @Nikhil @SalemZEROO I'm sorry for the inconvenience. First, thank you for reporting this. Fortunately, it is not a bug but is simply intended to match your local Windows currency. As an example, US has 1,000,000, and EU has 1.000.000. I hope this solves your issue. If you have any further questions, feel free to make a new post, as i'll be locking this one. Thank you and have a lovely day!

Hi there @lesk I'm sorry for the inconvenience as well as the delay. Is this still an issue for you, or has it been solved? If it hasn't been solved, can you confirm to me if you've completed all three regions, Kanto, Johto, and Sinnoh? I'm looking forward to your reply, have a nice day!

Hello @PVPKING1 I'm glad I could help you solve your issue. As a little bit of information, you can get a Reveal Glass by getting 10 Mirror Shards from the Hoenn Excavations, and redeeming them at the Wondrous Site. I'm going to lock this thread now, if you have any further questions or doubts, feel free to make a new thread. Thank you for your patience and have a wonderful day!

Hi there @Beruche Sorry for the inconvenience and the delay. Is the ice type tag still not showing for you? If so, can you please tell me more about this bug, such as what device are you playing on, when exactly did this start happening, and if you know anyone else who has the same problem? I'm looking forward to your reply, have a great day!

Hello @Norex I'm sorry for the caused inconvenience as well as the delay. First, i'd like to thank you for reporting this bug. Unfortunately this is a known bug with the Therian forms. Currently, the only way to avoid this problem is to, as you said, convert them back to their Incarnate forms (The form you first encountered them as) teaching any necessary moves you want them to have, and use the Reveal Glass on them again. I hope this solves the issue. If you have any further questions, feel free to reply in this thread. Have a lovely day!

Hi @Luohan I'm sorry for the inconvenience as well as the delay. I have forwarded this to the CS team and it is being looked at. I will notify you once the issue has been solved. Thank you and have a nice day!

Hi @PVPKING1 I'm sorry for the inconvenience. Thank you for reporting this bug. Unfortunately this is a known bug with the Therian forms. An alternative method to teaching them the tutor moves is to convert them back to their Incarnate forms (The form you first encountered them as) teaching any necessary moves you want them to have, and using the Reveal Glass on them again. I hope this solves the issue. If you have any further questions, please don't be afraid to ask me here. Have a great day!

Hi @Leoreece Sorry for the inconvenience. First, i'd like to say thank you for reporting this bug. Unfortunately this is a known issue with the Therian forms. A simple workaround to this is to convert them back to their Incarnate forms (The form you first encountered them as) teaching any necessary moves you want them to have, and using the Reveal Glass on them again. I hope this solves your issue. If you have any further questions, feel free to reply here. Thank you and have a lovely day!

Hello @Firestar154 I'm sorry for the inconvenience as well as the delay. Can you please tell me more about this bug, like what were the stats of your Budew, what moves did it have, what level was it, and what pokemon did you face? I've tested it using a level 11 Budew and the dialogue is indeed correct, which is "Paralyze." Nonetheless, thank you for reporting. I'll be waiting for your reply.

Hi there @vlaid I'm sorry for the inconvenience as well as the delay. Can you tell me more about this bug, such as what pokemon did you have when experiencing this bug(Movesets, items, stats, etc), time of day, exact location, and if it only applies to wild pokemon or not. If you're able to record this happening, please do. I'm looking forward to your reply. Have a great day!

Hi @Kuntz Don't worry about asking questions, we're always happy to help! Since the issue has been solved, i'll be locking the thread. If you have any further questions, feel free to make a new one. Thank you and have a lovely day.

Hi @PreHaxx I'm sorry for the inconvenience. Are you still experiencing this issue, or has it been solved? I'm looking forward to your reply.

Hi @Lucifero13 I'm glad your issue has been solved. I'll be locking the thread now, if you have any further questions, please make a new one. Thank you and have a great day!

Hello @Kuntz Sorry for the inconvenience. Have you recently done any quests, such as the Heatran quest or the Easter Island LC cup, as some quests temporarily remove your rare candies from your bag. I'm looking forward to your reply.

Sweet

Azumarill

Hi there @Dylevn I'm sorry for the inconvenience and the delay. Are you still having the same issue, or has it been solved? If the issue hasn't been solved, can you please tell me what device you're playing on as well as any additional information that you can tell me. Also, have you tried to re-install the PRO client? You can find a download link for the client here. I'm looking forward to your reply.