Epithet

Hello @TakruHaru. Apologies for the delay. Concerning your ban, you can check the reason and duration of it from the PRO Dashboard and you can appeal here. In the future, please keep all discussion of your ban/appeal in your appeal thread. As for the bug you found, it seems the developers are already aware of it, but you can still send the video if you wish.

Hello @Jerumats. Apologies for the inconvenience. Could you explain your issue a bit more? We would like to have as much information as possible to fully understand the bug and fix it.

Hello @benrobot04. According to our database, your membership will expire on April 13th, 2021, meaning all the medallions you used have taken effect. What most likely happened is that the Reborn bot had not yet updated when you checked it. Hopefully this clears up your concerns. If you have more questions, let me know.

Glad to hear that. Now that your issue has been resolved, I will close this thread. If you have further questions or another issue, don't hesitate to make another thread.

Try using this one. It may not be that great, but it should be enough.

Can you try using a VPN?

Could you try deleting all your PRO files(including the ones in the Recycle Bin) and redownload them? Additionally, are you perhaps using mobile data to play?

The servers appear to be fine. Could you double check your internet connection to see if maybe that's the problem? Furthermore, are you still unable to connect?

Hello @DarkGangster. Apologies for the inconvenience. Could you tell me from what device you are trying to log in from?

Hello @TakruHaru. Apologies for the late reply. If you could send the video or a link to it, it would be extremely helpful so we can fully understand the bug and fix it.

Hello @tfg95 . Apologies for the late reply. I consulted with our Content Scripters and after fully testing the quest, we could not replicate what happened to you. Could it be that you simply forgot to speak to Buck before fighting the level 30 Heatran? Regrettably, we cannot assist you further. So, you will have to defeat Nikola in order to respawn and catch Heatran. As for your Master Ball(s) and Rare Candy, Buck should return them when spoken to.

Hello @Expander. Apologies for the late reply. First off, thank you for reporting. I have forwarded the issue to the responsible parties. Hopefully we can get a fix soon. In the meantime, we ask for your patience and understanding.

Hello @Blastborrus. Apologies for the late reply. In order to use Waterfall outside of battle, you must have the 8th Sinnoh badge. You must also have the Waterfall HM in your inventory. You can find Waterfall in Cave of Origin, Hoenn or in Sinnoh Safari Zone Area 4, Sinnoh.

Hello @Baesil. Apologies for the late reply. Can you tell me whether you have the Mega Bracelet or not? In order to receive any Mega Stone, you must have the Mega Bracelet beforehand. Here is a guide for the Mega Bracelet and some Mega Stones. If you have further questions or concerns, don't hesitate to ask.

Great to hear that. Now that your issue has been resolved, I will lock this thread. If you have more questions or concerns, don't hesitate to make another thread.

Hello @Skuukzky. Apologies for the late reply and thank you for reporting this. I consulted with our Artists and here is an explanation: Fixing this would be an extremely large amount of work for a seemingly harmless "bug". Every affected hairstyle would have to be fixed for every piece of affected headgear. So, unfortunately, this will not be changed any time soon. My apologies for not being able to assist you further. If you have any more questions or concerns, please let me know.

Could you try resetting your password from this link. Even if you think it is correct, this may solve your issue. Keep in mind that your password should only contain letters and numbers. Any special characters may cause problems when trying to log in.

Hello @Matzu2155. Apologies for the inconvenience. Could you tell me what it says when you try to log in? Additionally, please refrain from spamming threads. If you want staff to see it, bump it every 24 hours.

Glad to see your issue was resolved. I will now close this thread. If you have more questions or concerns, don't hesitate to make another thread.

Hello @Montal2727. It appears you released your Mew. I have restored it. In the future, please make these kind of requests in the restore Pokémon megathread.

Hello @StevenBelievin. Apologies for the inconvenience. Clefable is able to learn Charm from the Pre-evolution move tutor inside any Daycare. In Generation 7, Clefable is able to learn Confide via TM; however, there is currently no Confide TM in PRO. So, you cannot teach Confide to your Clefable.

Hello @lusmeister. Apologies for the inconvenience. Upon answering “no” to Brock’s request, he will disappear for 7 days. He will reappear when that time is done; then, you can accept his request. If at any point you are struggling with the quest and it’s subsequent mini-quests, check out this guide. If you have more questions or concerns, let me know.

Hello @fearoulis. Apologies for the inconvenience. We do not provide deleveling anymore, since the addition of the Mysterious Candy. This item will evolve any level 100 Pokémon that meets its evolutionary requirements. For Mudkip, that would be reaching level 16 and then 36. Since it has reached that requirement, you will just have to use the candy on it. As for the Rare Candy, unfortunately we cannot restore it. This would be unfair to previous requests to restore Rare Candy that were denied. Hopefully you can understand.

Glad to hear that. Since your issue has been resolved, I will lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello and welcome back. It's great to have you. Update Logs. So you can catch up on what you missed. I hope you enjoy the game and all it's new additions.