Epithet

Hello @Reinda. My apologies for the late response. Can you tell me what items you purchased from the PvE Shop?

Note that you are given one free server transfer every 30 days. Every additional server transfer within the 30 day cooldown will cost 100 Coins. Since the question was answered, this thread will be closed. Feel free to create a new one if you have another question or issue. Take care.

Hello @Leeluckya. My apologies for the late response. What you are describing is allowed. There is no rule against it. But, as always, just to be safe, take screenshots in case anything happens. Let me know if you have further questions.

Hello @Feki93. Based on the footage, it seems you did not check one spot where Gardevoir can be in. See image below. Right behind the candlestick, you can see a few pixels poking out. That's the missing Gardevoir that was preventing the boss from spawning. I know it may be hard to see, but that's part of the challenge. Try to look more carefully next time. Let me know if you have further questions.

Hello @Itsluffy. You can change servers from the “Server Transfer” option in the Dashboard. You can transfer freely once every 30 days, any transfers within the 30 day cooldown will cost 100 coins. Let me know if you have further questions.

Locked as resolved. Feel free to make a new post if you have another question or issue. Take care.

Sorry for the delay. You should be able to see Wattson in New Mauville now. Please check again.

Hello @Raikoben100. My apologies for the inconvenience. When starting the Heatran quest, the Buck NPC will take away all your Rare Candy and Masterballs until you complete the quest. Hope this clears things up. If you have further questions, please let me know.

Hello @Leicam131. According to our database, you already have the Cut HM in your inventory. Meaning you have completed the S.S. Anne quest line and can proceed onto challenging the Vermillion City Gym. Can you take a screenshot of your TM/HM inventory section?

Thanks for the video. I’ve forwarded it to the Developers to see if they can find something. Once there’s an update on the issue, either a Dev or myself will let you know. Thank you for reporting this and for your patience as we try to solve it.

What about the Wattson inside New Mauville?

Hello @Sebasclav. My apologies for the inconvenience. Is there any chance you could record footage of the issue happening so we can know exactly what’s happening?

Hello. Unfortunately, we currently do not have a comfortable way of deleting accounts so we do not delete accounts for now.

If you’re in desktop, you can open two clients and trade between your two accounts. Otherwise, you can use an intermediary third party to trade to your second account. Just make sure it’s someone you trust and always take screenshots to be absolutely safe.

Egg moves and Move Tutors aren’t the same thing, so no it’s not strange. Not sure what issues people faced but there shouldn’t be any, as far as I’m aware. Not exactly sure where the confusion is.

Hello @Trxnks. My apologies for the late response. To begin with, every player is allowed up to four(4) accounts. Each account has two characters, one in Silver and one in Gold. Currently, we do not delete accounts since we have no comfortable way of doing so. If you want a fresh playthrough, you’ll have to create a new account, as long as it doesn’t surpass the 4 account limit. I hope this clears things up. If not, or if you have further questions, please let me know.

Can you provide a screenshot of the dialog Wattson gives you?

Hello @Hydralisk. To answer your question, no accounts do not expire nor are they deleted after some time of inactivity. Nothing happens to an account that hasn’t been active.

Seeing as how Wakaranaii has correctly answered your question and there is no follow-up question, this thread will be locked. Feel free to create a new thread if you have another question or issue. Take care.

Locked as resolved.

Hello @Shaharsh. My apologies for the late response. Psychic Marina will only reload IVs rerolled with normal Reroll Tickets. IV-Locked Rerolls will not count for this.

Good to see your issue has been resolved. Don’t hesitate in creating a new thread if you have another question or issue. Take care.

Glad to see you managed to resolve the issue. Since that is the case, I’ll go ahead and lock the thread. Feel free to create a new one if you have another question or issue. Take care.

Hello @Ecrivain42000. My apologies for the late response. Having more than one account registered to the same email is completely allowed and in no way punishable. Do you have any further questions?

Locked as resolved. Don't hesitate to create a new thread if you have another question or issue. Take care.