Epithet

Have you interacted with the correct computer in this room? Can you share a picture of what James says? Could you also share a picture of what the guards say?

Does your Greninja have the Battle Bond ability?

Hello @Proshamwat. Thank you for reporting this possible bug. May I ask if you evolved something else prior to Froakie/Frogadier? If you did, then it would simply be a visual issue where the evolved data hadn’t updated properly in your Pokédex. If you did not evolve a Pokémon prior to Froakie/Frogadier, then please let me know and I will forward this to our Testers to see if they can find an issue. Thank you again for reporting this.

Hello @Ru1jie. My apologies for the inconvenience you’re experiencing. Could you perhaps try interacting with the computer next to James?

Locked as resolved. If you have any other issues in the future, feel free to create a new thread. Have a great day.

Since your issue was resolved, this thread will be locked. If you have any other issues, feel free to create a new thread. Have a great day.

Glad to see your issue was resolved. Since that is the case, this thread will be closed. If you have any other question or concern, don't hesitate in making a new thread. Have a great day.

Hello @RachelGardner. Apologies for the inconvenience. Your issue should now be fixed. Can you try fighting Nikola once more and let me know if you are successful?

Hello @Plasma777. All sound-based moves can bypass a substitute and attack the Pokémon directly. Hyper Voice is a sound-based move, therefore it was able to hit your Ninjask even with a Substitute active. I hope this clears up any confusion. If you have further questions, please let me know.

Yes, Windscribe is safe. It is a VPN we often recommend to players.

Are you able to login without the use of a VPN? Could you also provide an image of what happens when you try to login? Have you tried the VPN Windscribe?

Glad to see your issue was resolved. Since that is the case, this thread will be locked. If you have any other question or concern, don't hesitate in making a new thread. Have a great day.

Locked as resolved. If you have any other issue, feel free to create a new thread. Have a great day.

Resolved in-game. As a result, this thread will be locked. If you have another question or concern, feel free to create a new thread. Have a great day.

My apologies. I was not available when you replied. Please let me know again when you'll be online.

Hello @Hoppe91. Apologies for the inconvenience. Can you try logging in without a VPN? Would you consider using Windscribe as an alternative VPN? Does your current VPN work in other applications?

Hello @Marky700. Apologies for the late response. If you are still experiencing this issue, consider using a VPN. We often recommend using Windscribe. If your issue persists, please let me know.

Can you try to reset your password once more? You can do so from here. If you are still unsuccessful, please let me know.

Locked as resolved. If you have any other question or concern, feel free to create a new thread. Have a great day.

Hello @maxsteel001. Apologies for the late response. Your issue has been forwarded to our Developers. Once it has been fixed, I will let you know. Thank you for your patience.

Hello @nightmare021. Apologies for the inconvenience. Can you tell me which region you were in before entering the Christmas Event area? Could you also provide a timeframe of when you’ll be online so I can move you out of there?

Hello @JinksLIT. Apologies for the inconvenience. Your issue has been forwarded to our Content Scripters. Once there is a reply, either myself or one of the Content Scripters will reply. Thank you for reporting this.

Locked as resolved. Feel free to create a new thread if you have any future questions or concerns. Have a great day.

Alright then. Since the issue fixed itself, I will lock this thread. If you happen to encounter this issue again, or if you have any other issue, feel free to create a new thread. Have a great day.

Hello @Ixchel. Apologies for the late response. Can you please provide me with a picture or video of what happens when you try to enter Forest Pit? Do you receive any dialog when trying to enter? If so, can you show that as well? Any information that can help us understand your issue is greatly appreciated.