Epithet

Glad to see your issue was resolved. Since that is the case, this thread will be locked. If you have any other question or concern, don't hesitate in making a new thread. Have a great day.

Locked as resolved. If you have any other issue, feel free to create a new thread. Have a great day.

Resolved in-game. As a result, this thread will be locked. If you have another question or concern, feel free to create a new thread. Have a great day.

My apologies. I was not available when you replied. Please let me know again when you'll be online.

Hello @Hoppe91. Apologies for the inconvenience. Can you try logging in without a VPN? Would you consider using Windscribe as an alternative VPN? Does your current VPN work in other applications?

Hello @Marky700. Apologies for the late response. If you are still experiencing this issue, consider using a VPN. We often recommend using Windscribe. If your issue persists, please let me know.

Can you try to reset your password once more? You can do so from here. If you are still unsuccessful, please let me know.

Locked as resolved. If you have any other question or concern, feel free to create a new thread. Have a great day.

Hello @maxsteel001. Apologies for the late response. Your issue has been forwarded to our Developers. Once it has been fixed, I will let you know. Thank you for your patience.

Hello @nightmare021. Apologies for the inconvenience. Can you tell me which region you were in before entering the Christmas Event area? Could you also provide a timeframe of when you’ll be online so I can move you out of there?

Hello @JinksLIT. Apologies for the inconvenience. Your issue has been forwarded to our Content Scripters. Once there is a reply, either myself or one of the Content Scripters will reply. Thank you for reporting this.

Locked as resolved. Feel free to create a new thread if you have any future questions or concerns. Have a great day.

Alright then. Since the issue fixed itself, I will lock this thread. If you happen to encounter this issue again, or if you have any other issue, feel free to create a new thread. Have a great day.

Hello @Ixchel. Apologies for the late response. Can you please provide me with a picture or video of what happens when you try to enter Forest Pit? Do you receive any dialog when trying to enter? If so, can you show that as well? Any information that can help us understand your issue is greatly appreciated.

Hello @Pikafu. Apologies for the late response. Can you please provide me with a picture or video of what happens when you try to enter Forest Pit? Do you receive any dialog when trying to enter? If so, can you show that as well? Any information that can help us understand your issue is greatly appreciated.

Glad to see your issue was resolved. Since that is the case, this thread will be locked. If you have any other question or concern, don't hesitate in making a new thread. Have a great day.

Hello @Ging13. Apologies for the late response. As mentioned above, account resets is not a service we provide, unfortunately. Norex also provided the only methods of "starting over" that there are. Since no action can be taken, this thread will be locked. Have a great day.

Glad to see your Pokémon was able to evolve.. Since your issue has been resolved, this thread will be locked. Should you have any other issue, feel free to create a new thread. Have a great day.

Glad to see your issue was fixed. Since that is the case, this thread will be locked. Should you have any other issue, feel free to create a new thread. Have a great day.

Have your Budew lose a battle against a wild Pokémon. That should reduce its happiness by 5 points.

Hello @Kien810. Apologies for the inconvenience caused. Can you try lowering your Budew’s happiness and then maxing it out again during daytime? This should trigger the evolution. If not, please let me know.

Hello @ASH0786. Your Mew has been restored and should be in the last slot of your PC. In the future, please use the Restore Pokémon megathread for these kinds of issues. Since your issue has been resolved, this thread will be closed. If you have any other question or concern, feel free to create a new thread. Have a great day.

Hello @andruxs. Apologies for the late response. It may be that your network is preventing you from logging in. Can you try using a VPN when you are logging in? A good choice, and one we often recommend, is Windscribe. If the issue persists, please let me know. Also, feel free to continue to use Spanish, we will do our part in translating it.

Hello @Pangoro201118. Apologies for the inconvenience. The item limit is indeed 999. Whenever you surpass this limit, the items are voided, as mentioned above. Unfortunately, this means we cannot restore your lost Rare Candy. I'm terribly sorry you hade to experience this, but there is no action we can take, since it was a user error. I know this will be disappointing and frustrating, but please try to understand. Have a great day.

Glad you were able to solve your issue. Since that is the case, this thread will be locked. If you have any other question or issue, don't hesitate in making a new thread.