PRO Username: CallMeReng 
Have you looked at the FAQ to solve your issue?: Yes 
On which server issue happened: RED   
What have you done before the problem was there? 
I was following the storyline.. I had to go to the SS Anne. After i beat everyone I went to the kitchen and talked to the Doctor, after this I went to the second floor and talked to Jenson. Normally I should get the 1st class permission but probally i didnt got it and now I dont know what I should do. ^^   
What have you already tried to solve the problem? 
Re-connect, talked to Live Support, watched videos, followed every step again but still dont working :)   
Description and Message 
I was following the storyline.. I had to go to the SS Anne. After i beat everyone I went to the kitchen and talked to the Doctor, after this I went to the second floor and talked to Jenson. Normally I should get the 1st class permission but probally i didnt got it and now I dont know what I should do. ^^ Hope someone can help me, ty :)   
CallMeRengod