Astraea

Hello, and welcome!

Hi armaan2110, You've already made a thread that I've merged with the current megathread to avoid clutter, as multiple people are experiencing the same issue. We are currently investigating this and looking to rectify the situation, so please do not create more threads regarding your issue as it veers on the side of spam. Kind Regards, Astraea. - Locked -

Hello, The Staff Team is aware that we are missing the Sinnoh map; this is on the list for Artists to work on and will be eventually implemented. I understand this is an inconvenience and can be frustrating, but there are external Sinnoh maps you can take a look at, such as this one. In the future, feel free to ask questions in the General Support forum after reading our Issue Guide, as questions may be overlooked in this forum. Kind Regards, Astraea.

Hi LucyWooWoo, The server is currently locked because we are starting maintenance. In the future, please observe the following subforum rule: Thank you for your patience! If you want to be notified about routine maintenance, feel free to join the PRO Discord as we make announcements before any planned downtimes. Kind Regards, Astraea. - Locked -

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As your question was answered quite well by MecanoJilano and Haneroze, I'll now lock this topic as solved. I wish you a good day! Kind Regards, Astraea.

Hi Heliioss, You should be able to enter Viridian's Gym using the following pathway (apologies for my lack of MS Paint skills): Let me know if there is anything else I can help you with. Kind Regards, Astraea.

Hi Aidzu, Have you tried our crash fixes listed in the Issue Guide? I'll quote for visibility: If none of these work, could you possibly be a bit more descriptive? It's hard to troubleshoot without knowing the full details as crash issues are multifaceted. Do you get a crash error report? If so, please post it here in spoiler tags, or upload it to a 3rd party website (like Pastebin and link it here. Looking forward to your response, Astraea.

Hi Shelob, Unfortunately, we do not give name changes unless the PRO Staff team has deemed their name inappropriate. However, you are allowed up to four accounts (with one account per e-mail), so should you not have four accounts currently, feel free to make a new account with your desired name. You're allowed to trade between your alternate accounts as you wish. Kind Regards, Astraea. - Locked -

Hi Jayvokz, Unfortunately, there is no way to read descriptions of a TM on the Android client; however, you can refer to the TMs & Move Tutors Guide to figure out what move you are looking at before purchasing. I'm extremely sorry for this inconvenience and I understand it can be frustrating, but as there is nothing more I can do for you, I'll now lock this topic and I wish you a great rest of your week. Kind Regards, Astraea. - Locked -

Hi there, Unfortunately we cannot refund anything lost within a server crash. To find out how to avoid being hit by a rollback as much as possible, I suggest you read Hit by a Rollback? to prevent future cases. However, there are ways to replace your lost berries; you can randomly find EV reducing berries by headbutting trees; check out the Headbutting Guide for more info! Also, if you finish the mini quest detailed in the Berries Guide for a region, you'll be able to buy berries from that Berry Shop. If you ever find yourself in need of EV Training, you could try to use the EV Training Area in the Safari Zone as there are multiple berry trees that give out EV Reducing berries. As there is nothing I can do to further your case, I'll now lock this topic. In the future, please do not hijack one's post and make your own thread instead. I've split your post from the other player's topic as a result. I wish you a great rest of your week! - Locked -

Hi sperry222, I must regretfully inform you that we are unable to refund your money for the potion and revives, as we cannot refund anything regarding server crashes as it falls under hearsay and therefore can be abused by players. There are ways to make up for your lost money, however. I would highly suggest doing the dig spots around Kanto and Johto to look for buried treasure. In order to reap the benefits of Dig Spots, you need a Pokemon with 150 Happiness that knows the move Dig. You can buy Dig (TM 28) from Celadon Mart for $3,500 Pokedollars. You can find the various locations in this guide. Dig spots give out a plethora of items, however, you want to be looking out for Nuggets, Pearls, Star Pieces, and other valuables items. These valuable items can be sold to the Item Maniac, located at the end of Route 25 above Cerulean City. Should you be lucky enough to receive many of these valuables from dig spots, your profits can be several hundred thousands of Pokedollars. Other items —primarily evolutionary items and stones—can also be sold to other players. These items include Protectors, Magmarizers, King’s Rocks, Dawn Stones, Dusk Stones, Rare Candies, etc. If you haven't already, I highly suggest doing the Officer Jemy Bounties, as she should give you a handful of PokeDollars. While a bit dated, you can also check Daeon’s Guide to Money Making. Once again, I'm extremely sorry for the inconvenience and I understand how frustrating it can be, but as I can do nothing to further your case, I will now lock this topic and I hope you have a great rest of your week! Kind Regards, Astraea. - Locked -

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Hi there, As hahahaka has mentioned, feel free to take a look at the Spawn Data on the forums, or you can join our Official Discord and use the Reborn Bot, as shown below: You can search spawns either by map or by Pokemon. (Note: Please use the bot commands channel if you decide to, or DM the bot directly!) Have a great rest of your week! Kind Regards, Astraea. - Locked -

Hi there, It appears when you posted, the server was indeed down and has since been rebooted. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Welcome to PRO!

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Welcome! Be sure to check out the Guild Subforum if you haven't already!

Welcome!

Welcome to PRO!

Locked as this was solved in-game. Have a great rest of your week! - Solved -

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Will be locking this thread. Please observe our forum rules, mainly this one: Thanks, and have a good day. Kind Regards, Astraea. - Locked -

Hi Jatimus, Unfortunately we do not have an ETA when it will be fixed as it involves the move database. Be sure to keep a lookout on our Downloads & Update Logs when the fix is out! Locking this thread as your issue has been solved; enjoy the rest of your day! - Locked -