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Shinohara

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Everything posted by Shinohara

  1. Hi @Riffen I'm sorry for the inconvenience. I would like to inform you that a PC Storage update is already planned, but we cannot disclose any information as of now as there is not an estimated time as for when the update will come. However, please do note that we are volunteers that work during our own timE. Also, please tuned on our OFFICIAL PRO DISCORD as well as on our OFFICIAL NEWS BOARD as they are where we announce all of our updates. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !
  2. Hi @Cocoputer I'm sorry for the inconvenience you are experiencing. Could you please provide me the username that you are trying to use for the registration? You can do that in my PM, if you most prefer. Looking forward to your reply, have a wonderful day!
  3. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  4. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  5. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  6. Hi @Krushyou I'm sorry to hear about your situation. Unfortunately, some mobile connection may block the access to our servers and, as it is not a issue on our end, we cannot do anything for that. However, using a VPN should be able to solve your issue. You can find many by googling or on the playstore. Using a wifi should be able to solve your issue, but normally a VPN solves all the problem., Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!
  7. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  8. Hi @pisces2003 I'm sorry for the inconvenience. I would like to inform you that we can only delevel Pokémon, but not bring them to their previous state. For example, we could delevel a charizard from 100 to 99, but we could not tranform it back in a charmeleon. Let me know if something is unclear and i will be more than happy to assist you and clear any doubt you may have. Have a wonderful day !
  9. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  10. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day
  11. Hi @notskie I'm sorry to hear about you situation. Could you please take a screenshot of all the location of where Kylò can be found and attach it in the thread? Looking forward to your reply, have a wonderful day !
  12. Hi @Cocoputer I'm sorry to hear about your situation. Could you please provide me your browser version as well as your operative system? Also, is it possible that you have any antivirus, firewall or extension that may interfere with the registration? Looking forward to your reply, have a wonderful day !
  13. Hi @Geno I'm sorry to hear about your situation. Could you please try to wait 10 minutes and see if that solves your issue? If not, could you please tell me what is the last NPC you interacted with? Looking forward to your reply, have a wonderful day !
  14. Hi there! I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !
  15. Hi @PopInSmoke I would like to apologize for the inconvenience experienced and thank you for reporting this bug. The issue has been forwarded to our developers that will look into it and work to find a fix to the issue. Unfortunately, i cannot give you any estimated time as for when the issue will be solved. Nevertheless, once the issue will be solved i will update you through this post and we will most likely make an announcement on our OFFICIAL PRO DISCORD. Please, be patient in the while the issue gets fixed and let me know if you have any further questions. Have a wonderful day !
  16. Hi [uSER=1330710]@85FreakBooty[/uSER] I'm sorry to hear about your situation. As said above, you should find wally in the transmat station. If he should not be there, could you please take a screenshot of the transmat station? Looking forward to your reply, have a wonderful day!
  17. Hi @Riffen I'm sorry for the inconvenience. I would like to inform you that the chances to find a Valentine themed Pokémon are 1/550 and that you can find the entire family of the said Pokémon. This mean that you can encounter Budew, Roselia and Roserade in their valentine theme. Also, do note that the chances to encounter a Valentine themed sprite are per Pokémon, therefore the chances to encounter a valentine themed budew are 1/550, the one of valentine roselia 1/550, valentine pikachu 1/550 etc and there is no way to have a better/higher chances to find them. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !
  18. Hi [uSER=1330710]@85FreakBooty[/uSER] I'm sorry for the inconvenience. I would like to inform you that once you install the software on all 3 the PCs, wally should appear ready to fight you in the transmat station. Could you please tell me if you have defeated him already? Looking forward to your reply, have a wonderful day !
  19. Hi @Smokes86 I would like to apologize for the inconvenience experienced and thank you for reporting this bug. The issue has been forwarded to our developers that will look into it and work to find a fix to the issue. Unfortunately, i cannot give you any estimated time as for when the issue will be solved. Nevertheless, once the issue will be solved i will update you through this post and we will most likely make an announcement on our OFFICIAL PRO DISCORD. Please, be patient in the while the issue gets fixed and let me know if you have any further questions. Have a wonderful day !
  20. Hi @Rustyspoon I'm sorry for the inconvenience. Could you please try the following procedure: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  21. Hi @UltimateGriffin I'm sorry to hear about your situation. Could you please go in the game settings of your client and check if the "Caught Pokemon Preview" is active or not? Looking forward to your reply, have a wonderful day !
  22. Hi @Katnis I'm sorry to hear about your situation. Could you please try to explain in a more specific and accurate way what is the issue that you're experiencing? Also, could you please provide a video of that? Looking forward to your reply, have a wonderful day !
  23. Hi @Reeselover3 I'm sorry for the inconvenience. As you have wrote "it's working now", could you please confirm me that your issue has been solved and that you can now play the game without any issue? Looking forward to your reply, have a wonderful day !
  24. Hi @KOffing I'm sorry to hear about your situation. Could you please try to explain in a more specific and accurate way what is the issue that you have experienced? Looking forward to your reply, have a wonderful day !
  25. Hi @Algerie31 Thank you for your patience. As an item to use instead of the move dig has been added, the shovel, i will now close this thread as it has been implemented. I wish you a wonderful day !
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