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Everything posted by Shinohara
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Hi @storm420 I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !
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Hi @TheoRT I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !
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Hi @WonderStacey I'm sorry for the inconvenience. It seems like you're currently missing vermilion city's egg, could you please check it? Looking forward to your reply, have a wonderful day!
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Hi @LILLYXD I'm sorry for the inconvenience. I would like to inform you that, in order to start the Easter Egg hunt quest you need visit Franco, the Egg master in Breezy House 2 and talk to him. Once you will have talked to him, you should be able to start to pick up the eggs. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!
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Hi @nicknivro I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
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[spoiler=Bugged amount of tokens][ATTACH=full]79120[/ATTACH] Hi [uSER=1207374]@MidnightWatcher[/uSER] I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day!
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Hi @LasagnaBeach I'm sorry for the inconvenience. I would like to inform you that, as it is well known, there are many moves/abilities that are not yet coded or correctly coded in the game and Bide is one of those. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !
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Hi @YUKITOYUE I'm sorry for the inconvenience. It doesn't seem like Hannah is invisible, can you please try to log in the game and check it again? Looking forward to your reply, have a wonderful day!
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Hi [uSER=1784797]@Aldo8[/uSER] I'm sorry for the inconvenience. As stated above, 1/550 doesn't mean that you are guaranteed to obtain a event Pokémon every 550 encounters but it means instead that every encounter youhave 1/550 chances to find a themed pokemon. Do note that the % is always 1/550 at any encounter and it never change. I can assure you that there is not any bug that prevent you to find the event pokemon and that is just based on luck and rng. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!
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Hi @rikimon I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to re-install it? Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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Hi @Dav1dos112 I'm sorry for the inconvenience. It seems as the Clamperl is native of Hoenn and, since you're playing the Hoenn's region, you should be able to get it out of your PC. Could you try it please? Looking forward to your reply, have a wonderful day!
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Hi @ChrissiPi I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
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Hi @szymq123 I'm sorry to hear about your situation. I would like to inform you i have moved the thread in order to discuss about it here and not spam in the megathred. Once you merged your account, you selected the wrong server where you had no progress. That have lead you to restart your story and, as the merge automatically reordered your Pokémon in a random way, you finished to play the Kanto's story with pokemon of other regions in your team. As you know, you cannot use the Pokémon native other regions while you are playing a specific region, and therefore they should be locked in you rPC until you would have obtained the 8th badge of the current region you are playing. Therefore, all the Pokémon you may have in your party that are not native of Kanto, are currently stuck in your team. Before proceeding in moving in your PC your stuck Pokèmon i would like to ask you if you would like to unmerge your account in order to get back all your story-progress or if you would like instead to continue with your current progress and re-do the story. Please, in case you should decide to unmerge, refrain from doing any trade on the silver server, as that would made you not anymore eligible for the unmerge. Looking forward to your reply, have a wonderful day !
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Hi @kasu54 I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved,, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
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Hi @DigitalBoy I'm sorry for the inconvenience. I would like to inform you that this is just the normal effect of the move Rollout. Rollout is a move inflicts damage over five turns and therefore it is normal that it autoattacks without making you change the move as it has 5 turns needs to pass. Further info can be found here ROLLOUT - BULBAPEDIA I hope the information given provided some clarification, pleae let me know if you have any further questions. Have a wonderful day!
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all servers releases legendary poke and beat Nikola boss to recatch?
Shinohara replied to Hahahaka's topic in General Support
Hi @hahahaka I'm sorry for the inconvenience. As you correctly stated, it is indeed possible to beat Nikola in order to get a second change to catch a legendary Pokémon that you have released. However, do note that this feature is offered only one time and therefore you cannot release your legendary Pokémon how many time you wish. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day! -
Hi @DigitalBoy I'm sorry for the inconvenience. Could you please try to record a video of the battle and load it on youtube and attach it in the thread? Looking forward to your reply, have a wonderful day!
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Hi @Djordan121 I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to our developers, as they are the one that create the client, that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
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Hi there ! I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !
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silver server Arcanine mount disappeared from inventory
Shinohara replied to Galaxyor's topic in General Support
Hi @Galaxyor I'm sorry for the inconvenience. It seems like you have dragged your mount into your Typhlosion and now your pokémon it's holding it. Could you please click on your Typhlosion and then remove the item held by clicking over it? Looking forward to your reply, have a wonderful day! -
Hi @7heroache I'm sorry for the inconvenience. I would like to inform you that you are able to find the list of the broken and uncoded abilities/moves here: LIST OF BROKEN MOVES & ABILITIES IN PRO Please, do note that the list might be incomplete and there might be something that is currently missing from the guide despite uncoded/broken. However if you find it you can type it in the thread and we will add it. Nevertheless, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire Battle/PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. Our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !
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Hi @Excavier I'm sorry for the inconvenience. Could you plese check your PROClient folder to see if a patchererror.txt has been created after the error? In case, could you please attach it? Looking forward to your reply, have a wonderful day!
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !