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Posts
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Everything posted by Epithet
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My magicarp level and move learned disappeared
Epithet replied to Rajkkapadia's topic in General Support
Hello @rajkkapadia. Apologies for the delay. We have tested this problem but have not been able to recreate it. Our conclusion is that a server crash happened and your move and levels were lost to it. Unfortunately, there is no way for us to assist you further. Though this may not be the response you were hoping for, please try to understand. -
Hello @Lello91. Apologies for the delay. Can you try interacting with the Nidos again?
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Locked as resolved.
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Hello @Lello91. Apologies for the delay. This is not a bug. You are missing 3 Nido's. Please double-check all of them then speak with Ayva.
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Locked as resolved.
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Hello @BackiBu. Apologies for the inconvenience. The servers are currently having connection issues. Rest assured, the Developers are doing all they can in order to fix this. Keep an eye on the announcements channel in the official PRO Discord server to stay up-to-date on the status of the server.
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Glad to hear your issue was fixed. Regarding the Clefable: unfortunately we cannot offer you another chance at capturing it. This is because it would be unfair to previous users who have been denied. Furthermore, we have announced that the servers are having connections issues and that we do not recommend doing anything that could be lost to a crash. The developers are working on a solution for the connection issues, but it is not a simple task. In the meantime, we ask for your patience and understanding. Since your issue is resolved, I will lock this thread.
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Glad to see your issue is resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.
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Hello @ByTrippy. Apologies for the inconvenience. Your issue should now be fixed. The cause will be looked into within time. However, we strongly urge you NOT to transfer.
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Hello @Criminous. Apologies for the late reply. Are you still having this issue and does it happen with every encounter? If you are still having this issue, it would be very useful if you could share more details surrounding the problem.
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Welcome back to PRO.
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Probleme With ayva quest Valantines day Eveny
Epithet replied to Tahajarraf's topic in NPC & Scripting Bugs
Hello @tahajarraf. Apologies for the late reply. It appears you took too long to return to Ayva with the bag. Since this quest is daily, you will need to wait until it resets, which is at 00:00 GMT-0. Once it has reset, try it again and make sure you return to Ayva within the time limit, which is 1 hour and 30 minutes of in-game time. -
Hello @Lello91. Can you try speaking with Ayva in Nido Isle now?
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Hello @KSBBR, @Yahirxdxd03, @shika01. Apologies for the inconvenience. The servers are currently having connection issues. Rest assured, the Developers are doing all they can in order to fix this. Keep an eye on the announcements channel in the official PRO Discord server to stay up-to-date on the status of the server.
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Hello @Havikk. Apologies for the inconvenience. The servers are currently having connection issues. Rest assured, the Developers are doing all they can in order to fix this. Keep an eye on the announcements channel in the official PRO Discord server to stay up-to-date on the status of the server.
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Server crash made me unable to access Medusas Cloud
Epithet replied to Briorianfanboy's topic in General Support
Glad to hear that. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread. -
Hello @Kerrick. Apologies for the inconvenience. Here is a statement from one of our developers regarding the MAC client. This is the link to the video example provided in the image. If you have more questions or if the problem persists, please let me know.
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Problem opening the luncher after the 15/02/2021 update
Epithet replied to B4vett's topic in General Support
Locked as resolved. -
Resolved in-game. Locked.
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Hello @Maica. Apologies for the inconvenience. Could you tell me when you are online so I can teleport you?
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Glad to see your issue resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.
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Hello @sryu1. Apologies for the inconvenience. Can you try speaking with Ayva in Nido Isle now?