Epithet

Hello @nhthanh1999. Apologies for the late reply. Those battles are only done in order to obtain the seen data of the legendary Pokémon. If you already have the seen data, then you will not be required to fight them. So, you can continue the quest normally. However, you must unlock the Moon. You can do this by speaking with Professor Birch in Littleroot Town. If at any point, you are having issues with the quest, take a look at this guide. If you have further questions or another issue, please let me know.

To clarify, you are being forcefully disconnected when you type q/g in the in-game chat? Is that correct?

Hello @Katawaredokifan. My apologies for the extreme delay. Your purchased the Magic Mirror before the Christmas event began, which was December 8th. An entire month went by before you reported it. This was very clearly not a mistake; thus, we will not be refunding it. Hopefully you can understand.

Locked as resolved.

Hello @CitizenPete. Apologies for the late reply. Your issue has been forwarded to the responsible parties for an investigation into the issue and possibly a solution. In the meantime, we ask for your patience.

Hello @jhonmancillap. Apologies for the late reply. Can you explain your issue more? Any specific/strange actions that lead to it or any information would help a lot.

Hello @secoGG. My apologies for the extreme delay. Are you still experiencing this issue?

Hello @Arepaman. Apologies for the inconvenience. The issue stems from your antivirus deleting some of the files needed to play the game. Could you try deleting all your PRO files (this includes the ones in the Recycle Bin) and temporarily disabling your antivirus? Afterwards, redownload the game. Hopefully this resolves your issue. If you have further questions or another issue, don't hesitate to make another post.

I was not able to see this in time, my apologies. Please let me know the next time you are online.

Yes it's meant to be that way. Also, don't worry about something being trivial or not, we are here to help and clear any misunderstandings.

Hello @Foley1Kanobi. Apologies for the inconvenience. That NPC is what is known as a Boss; they can be identified by their red names. This particular boss is Professor Birch, which requires being champion of Hoenn to battle. This is not a bug, but simply a dialog divergence. Nonetheless, we appreciate your concern. If you have further questions or another issue, please let me know.

Hello @siul07. Apologies for the inconvenience. If you are outside the pokecenter, could you try using an Escape Rope? If you do not have one or are inside a pokecenter, please let me know which port city you were last in and when you will be online, so I can teleport you.

Glad to see your issue was resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Glad to see your issue was resolved. I will now lock this thread.

Hello @Weaselbjones. We no longer offer de-leveling, since the addition of the Mysterious Candy renders it needless. Mysterious Candy will evolve a level 100 Pokémon that can evolve and meets all its evolution requirements. You can purchase Mysterious Candy from the PvE Coin shop, the PvP Coin shop, or any Department Store. If you have further questions or another issue, don't hesitate to ask.

Hello @aviv56. My apologies for the extreme delay. You should now be able to continue the quest by speaking with Yorkie. If you have more problems, let me know.

Glad to see your issue was resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @bigbrain. Apologies for the inconvenience. Could you try going inside the Bell Tower and make the Legendary Beasts flee? Then speak with Scientist Rey again.

Hello @GhostWit. Apologies for the late reply. Your transferred on December 18th, meaning your free monthly transfer will be available on January 18th. Remember that time zones are in play, so the time may be slightly different. Hopefully this resolves your issue.

Hello @Ursa123. Apologies for he late reply. Your concern is appreciated, however, there is nothing wrong here. Chronos is a former staff member, and as explained above, that Shiny Mewtwo is a reward for being a staff member for a certain amount of time. There has been no hacking from him whatsoever. Hopefully this cleared up any misunderstandings. If you have further questions or another issue, don't hesitate to make another post.

Regardless of its possibility, it is not a service that we offer. If you another issue, don't hesitate to make another thread. Have a nice day.

Hello @Akireko. Apologies for the late reply. I regret to inform you that we do not offer this kind of service. You will need to obtain the Rainbow Badge, in Celadon City, with Aryey to be able to trade the mount to that account.

Hello @Bolton2k56, @Madhoff7, and @nat1312. The servers are currently in the middle of maintenance; thus, you cannot login. There is no ETA for when they will be back, but keep an eye out in the official PRO Discord server to know when it is back up.

Hello @GmanGaminG. Your Ralts has been restored. In the future, please use the restore Pokémon megathread.

Glad to see your issue was resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.