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Epithet

Community Coordinator
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Everything posted by Epithet

  1. Hello @S1lverh4wk. You’ll have to wait until the free server transfer is available again or pay 100 coins to transfer. We cannot transfer for you because there is no way to confirm if it truly was accident or not. I’m sure this isn’t the answer you were hoping for, but please try to understand.
  2. Hello, There was an issue with the NPC not distributing the tickets to the winners. However, it was resolved quickly by Alcedo. You should be able to claim your prize by speaking to the Mysterious Cultist again.
  3. Sorry for the wait. Could you show what Suicune Guardian says to you?
  4. Hello @Dinh3937. Sorry for the late response. You are correct. This is a bug, but the Devs are already aware of it and it was supposed to be added in with the last client update. However, it was overlooked. It will be fixed soon, though. The reason you cannot see it is because the sprite for it is missing. It would be a Valentine’s Day Gardevoir caught in a Beast Ball. Let me know if you have further questions.
  5. What exactly is the bug?
  6. As Shiningluck has explained, there is no bug. If you're unhappy with the changes, take it to the Complaint section. If you have suggestions for the game, head to the Suggestion section. @Alexsenpai28 Do not post inappropriate images. Disagreeing with a change is fine, but remain respectful to everyone, including Staff, when doing so. Any out-of-line behavior will be punished.
  7. Hello @Luxiao. At the time of your posting, the Devs were already aware of this bug. Regardless, we are very thankful for your report. Bug reports from players help us find many bugs which improve the game, so again, thank you. The bug should be fixed with the next client update. Please continue to report any bugs you come across. Have a good day.
  8. Hello. This is a false-positive. The game files are completely safe. You can add the filed to the whitelist of your antivirus or temporarily disable the antivirus to play the game. Let me know if you have further questions.
  9. Hello @Mrjaat007. My apologies for the late response. The servers have been up for a few days now. Make sure you've joined the PRO Official Discord server to keep yourself updated on the status of scheduled downtime.
  10. Hello @Encladius. My apologies for the late response. On July 14th, you traded x1 Snom Hat to Koziro for 80k. Do you remember this trade? As for the Master Ball(s), have you perhaps started the Heatran quest but not finished it? The Buck NPC will take away all your Master Ball and Rare Candy until you complete the quest. Once completed, speaking to him will return your items. Let me know if you have further questions.
  11. You'll need to make an appeal. Remember to be honest and cooperative.
  12. Hello @Labillois13. My apologies for the inconvenience. Seeing as how you're currently online, I take it you managed to resolved your issue. I'll close the thread since that's the case. Feel free to create a new thread if you have another question or issue. Take care.
  13. Locked as resolved. Feel free to create a new thread if you have another question or issue. Take care.
  14. Hello @Kamii01. My apologies for the inconvenience. Can you provide a screenshot of the message you get when you try to login?
  15. Hello @Asurash. Sorry for the late response. We're currently reviewing your case. In the meantime, do not trade away the Abseil Rope.
  16. Locked since a post in Appeals has been made.
  17. Hello @Inp77. My apologies for the late response. Due to the heavy workload of the team responsible for handling name change requests, it can take more than the mentioned 48h. The request hasn't been ignored or overlooked, you will just need to be patient and it will be processed. Let me know if you have further questions.
  18. Hello @Yono89. My apologies for the inconvenience. Could you provide a screenshot of your Garchomp and a screenshot of the numerical happiness value by using the /happy command?
  19. Hello @Nightmare2o1o. My apologies for the late response. Unfortunately, we cannot tell you who the current owner is or what happened to it after you initially traded it away. This is because that information no longer pertains to you, so wouldn't be fair to be sharing the information of others. What I can tell you is who you traded your Jynx to. The player's name is Raizen24. Let me know if you have further questions.
  20. The servers are currently under maintenance. When the maintenance ends, an announcement will be made in the PRO Discord server and you will able to play again. Until that happens, please be patient.
  21. The servers are currently under maintenance. When the maintenance ends, an announcement will be made in the PRO Discord server and you will able to play again. Until that happens, please be patient.
  22. That place leads to Pinkan Island Meadow. For Pinkan Island Cliff, head to the southern exit.
  23. Hello and sorry for the delay. Unfortunately, we cannot comply with your request. You are able to get the item from your mailbox all on your own, without any need for Staff to get involved. Have your Silver character reach the 4th badge to unlock the use of the mailbox, retrieve the Coin Capsule and use it. The coin balance is shared by both characters, so you can open the Coin Capsule on Silver and extract the coins to Gold. Please be more careful in the future. Take care.
  24. Hello @Hallowmc. My apologies for the late response. Could you provide a screenshot of what happens when you try to login?
  25. Hello @Alexsilva10. My apologies for the late response. Looks like you have the Blazikenite already, so I will close this thread as it seems to be resolved. Feel free to create a new thread if you have another question or issue. Take care.
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