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Posts
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Everything posted by Epithet
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This is another new issue for android users. Devs are aware and working on a solution. Please be patient a little bit longer.
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Hello @Jesuswins. Please accept my apologies for any inconvenience experienced. The Developer team has been made aware of these issues and they will work as fast as they can to fix them. It may take some time for them to identify and find a solution to the issues, so we ask for your patience and understanding. Thanks for reporting the issue, we appreciate players helping us keep the game free of bugs. I'll keep you updated on the situation as it unfolds.
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Hello @Chloe22. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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All my badges are gone and my Pokémon are locked
Epithet replied to Obibel's topic in Resolved General Support
Hello everyone. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks. -
Display (and mechanics) Errors after Client Update
Epithet replied to Momot's topic in Client Bugs; Music, Graphics, etc.
Hello @Momot. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks. -
All my badges have been deleted
Epithet replied to Sametreiz's topic in Client Bugs; Music, Graphics, etc.
Hello @Sametreiz. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks. -
Hello @Vocare. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Hello. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Hello @Evan1011. My apologies for the inconvenience. This seems to be a bug that affects Android users. The Dev team has been made aware of the issue and are working on a solution. In the meantime, we ask for your patience. Thanks.
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Hello @Demu96. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Hello @Lordteezyog. My apologies for the inconvenience. The Devs are aware of this bug and are working on it. Please be patient as they try to solve this issue. Thanks.
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Unexpected error when registering my pokemons
Epithet replied to Javatomc's topic in Battle System Bugs
Hello @Javatomc. My apologies for the inconvenience. Thanks to our Content Scripters, the issue should now be fixed. Please try again and let me know if you face any further issues. -
Hello again. We've concluded our investigation and found no problems with your account. You should be able to access and hunt in any area with no problems. It just may be that you forgot that you completed the quest. Regardless, you can move forward with no worry. If you have further questions, please let me know.
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Hello @Satwe. My apologies for the late response. I have forwarded your issue to the CS team, who will investigate. After they look into it, either one of them or myself will update you on the situation. Until then, we ask for your patience and understanding.
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Hello @Infinity2708. With the Exp system being updated to follow Generation 7, there is no longer a huge drawback to evolving your Pokémon early. Gone are the days of waiting to evolve because it would take forever to level up if you did. If that’s your concern, then go ahead and evolve them if you’d like. Evolving them will make them stronger but will not make it harder to level, as it used to. If you have further questions, please let me know.
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Need help to recover my Xmas Charizard.
Epithet replied to Hushifang's topic in Resolved General Support
Glad to see it. I will now lock this thread since the issue is resolved. Please be more careful in the future. Take care. -
Need help to recover my Xmas Charizard.
Epithet replied to Hushifang's topic in Resolved General Support
Hello @Hushifang. My apologies for the late response. Your Charizard has been restored and 5 PvE coins have been removed. Please reply confirming you have the Charizard back. -
Hello. It should be fixed again. Please try again.
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Hello @Ireena. My apologies for the late response. The issue should now be fixed. Please try logging in again and let me know if you face any issues again.
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Hello @Godofwar. My apologies for the inconvenience. The issue should now be fixed. Please try to login again and confirm if the issue is solved.
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Hola @Exequiel. Puedes dejar que tu Riole pierda contra un Pokemon salvaje para que baje su felicidad? Luego súbelo otra vez al máximo durante el dia(10:00-19:59). Si no te funciona, déjame saber.
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Welcome to PRO. We’re very glad to have you. I hope you enjoy the game and that it can bring back fond memories of playing it in your younger days, as it does for so many others. If you ever need help, don’t hesitate to reach out in the Resolution Center. See you around.
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Hello @Liybiy. Please accept my apology for not providing assistance when you needed. It seems the thread got lost amongst the others and we missed it. I noticed you managed to get your items onto the intended account. Since the issue is solved, I will go ahead and lock the thread. Please use the Resolution Center again if you need help. We will try our best to provide assistance in a timely manner. Take care.
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Hello @Evan1011. My apologies for the late response. Are you still experiencing this issue? If you are, can you try completely removing the images and re-uploading them?