Epithet

We are already aware of this. Thank you though.

Apologies for the extreme delay. Our conclusion was that there was a rollback to before you tricked the item back; meaning the wild Pokémon had the item when the server crashed. If you have anymore questions, please let me know.

Hello @Sycan. Apologies for the inconvenience. Unfortunately, we will have to deny your request. As we have announced several times, the server is experiencing connection issues and we do not recommend doing anything that could be lost to a crash. Furthermore, it would be unfair to previous users whose requests were denied. It is a very unfortunate situation, but please try to understand.

Hello @joosantos. Apologies for the late response. Thank you for taking your time to make this report, but this is not a bug. Minimize is not supposed to be passed by Baton Pass. As you can see here. If you have anymore questions, please let me know.

You can access Matsuki Island by speaking with the Aero Airlines NPC in Resort Area. Keep in mind that it will cost $5,000 unless you have an active transit pass, in which case, it will be free.

Hello @lefterisn33. As stated by Norex, the Slowbronite is not yet available. It will be available when Wave 3 of the mega stones comes. This will be announced in #announcements channel of the official PRO Discord server. If you have anymore questions, please let me know.

Hello @Sbaerna. Apologies for the late response. I've forwarded your issue to the responsible parties. Once there is an answer, I will update you.

Can you explain more as to what happened before the crash? Maybe something out of the ordinary? Additionally, without proof that your Scraggy was trained, we cannot assist you.

Hello @Hisoka007. Apologies for the late response. I've forwarded your issue to the responsible parties. Once there is an answer, I will update you.

Hello @UnrulliTTV. Apologies for the late response. I've forwarded your issue to the responsible parties. Once there is an answer, I will update you.

Hello @Karsh12 Your last free transfer was on the 6th of February at 10:59 GMT+0. Meaning your next free transfer will be available on the 6th of March (today) at 10:59 GMT-0. If you have more questions, please let me know.

Hello @Amanpokemontrai. Apologies for the late response. Can you tell me whether you spoke with the NPC prior to reaching these benchmarks? Speaking with her is a prerequisite to procuring the rewards.

Hello @LeSwaggyP. Apologies for the late response. Baton Pass is currently not passing Accuracy. Though we are already aware of this, we thank you for your report. If you have any other questions, please let me know.

We are aware of this issue, but the connection issues are a higher priority at this time.

Happy to help. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another post.

Being champion of the Hoenn region is required to start this quest, as seen here. Currently, you are only Johto champion. If you have anymore questions, please let me know.

Hello @Abbiatefede97. Apologies for the late response. Thank you for reporting this. Currently, the server connection issues are a higher priority, so you may not see an immediate fix. However, a simple relog should fix this. If you have anymore questions, please let me know.

Hello @CitizenPete. Apologies for the late response. Thank you for reporting this. Currently, the server connection issues are a higher priority, so this may not be fixed immediately. However, a simple relog should fix this. If you have anymore questions, please let me know.

Hello @Bhabzayed. Apologies for the inconvenience The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates.

Hello @Tchelo. Apologies for the late response. Unfortunately, there is no way for us to assist you. Since you did not catch the Pokémon, there is no restoration that can be done. Furthermore, it would be unfair to previous users whose requests were denied. As we have announced several times on the official PRO Discord server, the servers are currently experiencing connection issues and we do not recommend doing anything that could be lost to a crash. Though this may be disappointing, please try to understand.

Hello @Sathkeerthi. Apologies for the inconvenience. Could you show me what Brock is saying?

Hello @MoltenM3tal. Apologies for the inconvenience. Unfortunately, we will have to deny your request. As you might know, the servers are experiencing connection issues. We have announced this several times along with a warning not to do anything that may be lost to a crash. Furthermore, it would be unfair to previous users who had their requests rejected. Though this may be disappointing, please try to understand.

Hello @Clarkdingo. Apologies for the inconvenience. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates.

Hello @Zenkaar. Apologies for the late response. The servers are currently experiencing connection issues. You may need to click the login button several times before being able to login in. Alternatively, you can try to use a VPN (This is a free one among multiple options) or try to connect directly by pressing the F2 key to open the console and write: "Connect 92.119.158.4 800" (92.119.158.4 801 for Gold) and then press the enter key. Keep an eye on the announcements channel in the official PRO Discord server for server status updates. You may not need to change your password, but if you wish to and are not receiving an email, make a post here.

Hello @hoangluvBT. Apologies for the inconvenience. We were only able to recover data from before the Valentine's update. If that still does not explain your missing dex data, then it was lost to your server transfer on the 17th. In which case, we cannot assist you. If you have anymore questions, please let me know.