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Everything posted by Shinohara
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Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. Unfortunately we cannot disclose the start of any event or the arrival of any feature/content/release as there is never an estimated time for that. Nevertheless, do keep in mind that every time that we will release any of the said thing, we will make an announcement on our OFFICIAL PRO DISCORD in order to inform all of our users about it so stay tuned ! Please, let me know if you have any further questions. Have a wonderful day!
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Lost choice scarf after dc
Shinohara replied to Akudandia's topic in Client Bugs; Music, Graphics, etc.
Hi @AkuDanDia I'm sorry for the inconvenience. As first i would like to inform you that you cannot skip anymore the battles with NPC by relogging as we have removed the possibility to do that as it was being abused from players. Unfortunately, i was not able to understand the entire situation. Are you saying that after you have relogged to skip teh NPC battle your Pokémon didn't have the item anymore? It is impossible to lose Items by relogging, therefore could you please try to explain it better please? However, i can see that the 31 of March you have traded/sold 2x Choice Scarf to another player. Are you sure that your Pokémon had a choice scarf? Looking forward to your reply, have a wonderful day! -
Hi @Lightwaves I'm sorry for the inconvenience. I would like to inform you that, as it is well known, there are many moves/abilities that are not yet coded or correctly coded in the game and it is possible that Curse might have some issue, as you ahve told. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !
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Hi @tejkkapadia123 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress, reset the cooldown of the boss or give you back your consecutive wins because, unfortunately, our TOOLS do not allow us to check consecutive wins and therEfore currently lack of the system to give them back to players. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day.
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Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. It seems strange that you do not have the guild invite button, are you sure that you're trying with people that have not a guild yet? In case, could you please try to use the command /ginvite <Username> and tell me if doing that allow you to invite new members? Looking forward to your reply, have a wonderful day!
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Hi @JustinUndBreyti I'm sorry for the inconvenience. I would like to inform you that Windows 10 64 Bit can support Unity without any problem, so that's not the issue. Could you please as first attach a screenshot of the folder of your Client? Also, could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !
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Hi @jihigokoro I'm sorry for the inconvenience. Could you please as first attach a screenshot of the folder of your Client? Also, could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !
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gold server I cant promote members to officers
Shinohara replied to Mrkarpkarp's topic in General Support
Hi @MrKarpKarp I'm sorry for the inconvenience and the delay Could you please try the following: Demote the one wanted to be promoted to Officer, to Initiate Kick him from the guild Invite him back Try again to promote him to Officer. If that should work then proceed and try this: Pass the leadership to that person Get kicked Then reinvited and given leadership back Then promote back to officer and that should work. You can also try to use the commands instead of rightclick on the name of the player: /gpromote <Username> , /gdemote <Username> , /gkick <Username> Looking forward to your reply, have a wonderful day ! -
Hi @Lightwaves I'm sorry for the inconvenience and the delay. Unfortunately, the only type that is available to players right now is the Grass cloak. The evolutions for the other cloaks are already coded as stated in our UPDATE LOGS, but they are not available to players yet. When their spawns and way of evolving will be added, you'll be able to evolve them into your desired pokemon. Unfortunately, we also cannot give any estimated time as for when they will be available to players, however you can keep an eye out on our OFFICIAL PRO DISCORD to be always notified about any announcement we make about any update/release/content/feature related to Pokemon Revolution Online. I'm sorry to disappoint you, but I hope you understand and that the information given provided some clarification. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!
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Hi @Kniverse I'm sorry for the inconvenience. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once issues like this issue have been resolved. You can also check server status by doing ^up in #bot-commands in our Discord. As the issue has been solved, i will now close the thread. Have a wonderful day !
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Hi @demonemon141 I'm sorry for the inconvenience. If you have log out in theory your progress should have been force-saved, are you sure that you found the book under the pillo of Bill's bed? Also, can you please provide me a screenshot of when you try to access the SS Anne with the dialogue that pop up when you try it? Looking forward to your reply, have a wonderful day!
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Hi @Allsmell I'm sorry for the inconvenience. I would like to inform you that the issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be found/solved, however we will personally update you as soon as it will be fixed. Please, be patient in the while. Have a wonderful day!
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From Johto to re-start game Kanto with all in the account
Shinohara replied to Plays4ever's topic in General Support
Hi @plays4ever Thank you for your patience. I would like to inform you that your account has been unmerged and you can now merge it again. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account hanniibal and it seems like you have 70 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the WEBSITE-FORGOT PASSWORD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day ! -
Hi @rodrigocom3 I'm sorry for the inconvenience. I would like to inform you that if you would like to teach Cosmic Power to your Pokémon you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the BOSS GUIDE To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. Hope this can help, have a wonderful day !
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Hi @grinchwow I'm sorry for the inconvenience. I would like to inform you that the cooldown for the Elite Berry Tower is 3 days and it seems like the last time you completed it is around the 16th of April. With that said, as it seems like that 3 days are not passed yet from the last time you have battled it, could you please wait the end of today and then try again letting me know if you have been able to solve your issue? Looking forward to your reply, have a wonderful day!
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Problems faced during the game play.
Shinohara replied to Varunkverma's topic in Client Bugs; Music, Graphics, etc.
Hi @Varunkverma I'm sorry for the inconvenience. As you said that you have downloaded already the client multiple times, could you please try to change the gui scale-hud and any graphical setting in the game-settings and tell me if that was able to solve your issue? Looking forward to your reply, have a wonderful day! -
Can't Click the arrow
Shinohara replied to Runnowb4ikillu's topic in Client Bugs; Music, Graphics, etc.
Hi @RunNowB4iKillU I'm sorry for the inconvenience. Could you please restart your client and check if it solves your issue? If it should not solve your issue, could you please try the following: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE Let me know if you have been able to solve your issue and if you should have any further questions. Have a wonderful day! -
Hi @CroakMain I would like to apologize for the inconvenience and thank you for contacting us. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. It is possible that you may have to refight them again, as the quest may reset them in their locations. Therefore, could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Please. make sure to check accurately if they are there and take a screenshot as evidence in case they are not there. Looking forward to your reply, have a wonderful day !
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Hi @Syedarkheel123 I'm sorry for the inconvenience. I would like to inform you that, in order to being able to use Dig, your Pokémon need to have 150+ Happiness. You can check the happiness of your Pokémon by doing /happy 1-6 (in base of the slot of your Pokémon) in the chat. For further information about the happiness you can check THIS GUIDE I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !
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Hi @JustinUndBreyti I'm sorry for the inconvenience. Could you please specify which is your operative system and device? (Mac, Windows 10, Windows 8, Windows 7, 64 bit, 32 bit, etc.) Looking forward to your reply, have a wonderful day!
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Hi @linkaros I'm sorry for the inconvenience. As you have been told on discord today, when you will change gender all your male clothes will just be removed and will not be able to use on the female character.- However, they won't be locked and therefore you will be able to sell/trade them without any problem. I hope that the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !
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Hi @DreamFyre97 I'm sorry for the inconvenience. I would like to inform you that the cooldown of Jackson in the Mt. Silver is 2 hours of in-real life time. Unfortunately we cannot remove the cooldown for you and you will have to wait those 2 hours in order to be able to fight again Jackson. I'm sorry to disappoint you but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!
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Hi @joebode1 I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !
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resolved old red server account merged with silver
Shinohara replied to Azkiel's topic in General Support
Hi @azkiel I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer item between servers. The only thing would transfer your entire account but i'm sorry to inform you that transfers are not available as of now due to the topic being closed (It was closed on May 1st, 2018) . If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day ! -
Hi @ItsKermit I'm sorry for the inconvenience. I would like to inform you that we do no offer support for iOS / iPhone and it doesn't seems like we won't be able to work on one unless Apple opens up their OS development to 3rd party application. I'm sorry to disappoint you but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !
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