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Shinohara

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Everything posted by Shinohara

  1. Hi @VivaLaG I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  2. Hi @TnPoDoLsKi I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  3. Hi [uSER=1684656]@Cartidu06[/uSER] I would like to apologize for the inconvenience and the delay. It seems like there was an error on our end where it resulted that everyone had been properly rewarded, but there may have been an issue within our TOOLS. However, you should have been properly rewarded now and the issue should be solved. Could you please check that and let me know? You were given 60 days membership in the form of 3 small ms and one black medallion. Looking forward to your reply, have a wonderful day!
  4. Hi @Hotrodderson I'm sorry for the inconvenience. I can see that you have started playing on both the servers. Could you please specify in which server did you try to pick the growlithe? Looking forward to your reply, have a wonderful day !
  5. Hi @Jonasman32 I'm sorry for the inconvenience and thank you for reporting this error. I would like to inform you that the issue has been forwarded to our Developers and they have solved it. As the issue has been solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  6. Hi [uSER=2355811]@Lucaspalo[/uSER] I'm sorry for the inconvenience. I would like to inform you that we are aware of this issue and it has been forwarded to the relevant parties that are currently looking to find a fix for that. In specific the issue seems to be caused by a function of the game. Unfortunately there is not any estimated time as for when the issue will be fixed, however you can keep an eye out in our Update Logs or in our Official PRO Discord for further announcements regarding PRO like bug-fixing, new contents, release, updates, etc. Unfortunately there is nothing we can do for you and your Butterfree as of now, i'm really sorry for the inconvenience and hope you can understand. Please, let me know if you have any further questions, have a wonderful day !
  7. Hi @Alexruelas I'm sorry for the inconvenience and thank you for reporting this error. I would like to inform you that the issue has been forwarded to our Developers and they have solved it. As the issue has been solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  8. Hi @BIGBOI18 I'm sorry for the inconvenience. I would like to inform you that, as it is well known, there are many moves/abilities that are not yet coded or correctly coded in the game and it is possible that Stockpile might have some issue not known yet, other than the one that you can stack infinitely and not just 3 times. However, i'm happy to inform you that our developers are currently working on a complete PVP-System Rework from scratch. That means a total rework of the entire PVP System that should make, hopefully, all abilities, moves and items work in battle and bring a lot of new features. As for now, the current battle-pvp code won't be edited as the new one will get out and is being worked on from scratch and working on the current one would just create issues and delays. However, our developer has said that it might need 2 months, however we cannot guarantee an exact estimated time as it might take a bit more as predicting the exact release date is really hard. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements and let me know if you have any further questions. Have a wonderful day !
  9. Hi @hahahaka I'm sorry for the inconvenience. As MEGA Evolutions are still being worked on, it is still too early to make rules and know what will be allowed and what not. There will surely be limitations on what will be able to be used and what not, but it's not known yet how rules will change with the introduction of the MEGA Evolutions and what Pokémon will be allowed and what not. Nevertheless, we will make sure to inform all of our users once MEGAs will be ready to be implemented in order to make sure to inform all of our users about how rules will change and how MEGAs will affect them. I know that this doesn't provide you any solid reply, but i hope you can understand that it's not possible yet to provide a solid one. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !
  10. Hi @NaoRaph I'm sorry for the inconvenience. I would like to inform you that, as of now, MEGA evolutions are only available as NPC Pokemon. Therfore, they are not available to players yet. This is because we are still working to finalize everything with regards to releasing Mega Evolutions. Please do note that there is no estimated time as to when new content such as Megas are to be released. Nevertheless, you can keep an eye out in our Update Logs or in our Official PRO Discord for further announcements regarding PRO. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !
  11. Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. I would like to inform you that the rewards of the Suspicious Bot can be the following: 2/3 of your win streak as PVE Coins Randomized amount of money with a maximum of 50.000 pokedollars If you get a winstreak of at least 12 you can have chances to get one of the following (Rotom, Timburr, 10 Focus Sash, 10 Weakness Policy, Beldum, Dratini, Gible, Mini MS) If you get a win steak of at least 40 you get a reroll ticket. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !
  12. Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. As you have seen, around the regions you can find these eggs that will be useful for the Easter Event. However they cannot be used yet. Unfortunately i'm sorry to inform you that i cannot disclose any information about the event, this because we want to make players discover everything by themselves when everything will be released. Keep in mind that once everything will be started and any future update/feature/event released we will make an announcement on our OFFICIAL PRO DISCORD, therefore you can stay tuned there. Let me know if you have any further questions. Have a wonderful day !
  13. Hi @Klemboi I'm sorry for the inconvenience. It seems like the Electivire is in the 60th slot of the PC of the player Probary. Could you please ask him to check in the pc typing Electivire? I can assure you that it is 100% there. Looking forward to your reply, have a wonderful day !
  14. Hi @Rheima I'm sorry for the inconvenience. Unfortunately I was not able to replicate the error. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. You can buy another dig in one of the following places: ‣ TM28: Dig - One time for free in Cerulean House 6 / Celadon Mart - $3,500 / Route 36 Smuggler - $5,000 / Lilycove Mart - $4,000 / FREE Route 114 Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
  15. As we have talked in-game and your issue has been solved, i will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  16. Hi @NOHAM1234 I'm sorry for the inconvenience. After checking your account it seems like you have been able to solve your issue. Could you please clarify if you have been able solve it or if you are trying to recover another account? Looking forward to your reply, have a wonderful day !
  17. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  18. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  19. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  20. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. For any further event that we will host in the future, you can stay tuned on our OFFICIAL PRO DISCORD and, in case of any questions, make a thread and ask us anything. With that said, i will now close the thread. Have a wonderful day !
  21. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  22. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  23. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  24. As the issue was solved, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  25. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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