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Everything posted by Epithet
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There were plans on giving player's their items back right after the update, but the sudden server issues have become our highest priority. The Developers have been working tirelessly to fix the issues. As I said before, your items will be restored. Please be patient.
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Hello @Davidclmusic. Parasect can learn False Swipe through the use of a TM. You can purchase a False Swipe TM in the following locations: Route 48 for 4,000 Lilycove City Department Store for 5,000 Veilstone City Department Store for 4,000
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Hello @Disperiax. Apologies for the inconvenience. The reason you lost access to Trainers Valley is because currently there is a bug with the Pokédex that removes caught and evolved data. We are already aware of this bug, but the server stability issues are a more pressing matter at the moment. Once the server issues have been dealt with, the Pokédex bug will be handled and your data will be restored. In the meantime, we ask for your patience and understanding.
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Hello @Balthyr. Apologies for the inconvenience. Can you try interacting with the Mantine that should be there? It will teleport you back to the last Pokémon Center you visited. Your Pokémon should be in your PC. If you have any more questions or issues, please let me know.
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Hello @Siyahkaplan. Apologies for the late reply. According to our database, the Salamencite is in your inventory.
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Hello @tejkkapadia123. Apologies for the inconvenience. Unfortunately, we will have to deny your request. We have announced several times that the servers are having connection issues and that we do not recommend doing anything that could be lost to a crash. Though this may not be the answer you were hoping for, please try to understand.
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Thank you for the explanation of your battle bug. It will helps us investigate better. Since your issue fixed itself, I will be locking this thread. If you have further questions or another issue, don't hesitate to make another thread.
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Glad to hear that. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.
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Hello @Fuibanido. Apologies for the inconvenience. We are already aware of this issue; nonetheless, we appreciate you taking your time to report it. This issue will be investigated and fixed after the server stability problems have been dealt with.
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Hello @JustLegend. Apologies for the late reply. The double NPC is just a visual bug, but this is how this part of the quest is intended to be. You must navigate your way through the maze without being seen by the rangers. Since you have already made your way through this part and there is no bug, I will be locking this thread. If you have further questions or another issue, don't hesitate to make another thread.
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Glad to hear it. I will now lock this thread. If you have another question or issue, don't hesitate to make another thread.
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Glad to hear that. I will now lock this thread. If you have another question or issue, don't hesitate to make another thread.
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Hello @Momo2224. Apologies for the late reply. Your issue is currently being investigated by our Content Scripters. I will update you when there is a fix. In the meantime, we ask for your patience and understanding.
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Hello @alfrance22, @Pzychocloud. Apologies for the inconvenience. The issue should now be fixed. Can you try speaking with the NPC once more?
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Hello @Haunting. Apologies for the late reply. Your issue should now be fixed. Can you try speaking with the NPC now?
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Hello @diwakar1470. Apologies for the late reply. Your issue should now be fixed. Can you try speaking with the NPC now?
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Hello @sryu1. Apologies for the delay. The issue with your party has been forwarded to the responsible parties and is being investigated. However, server stability issues are a more pressing matter at the moment. Thank you for your report.
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Hello @PokeReborn. Apologies for the late reply. Unfortunately, there is nothing we can do regarding the shiny Pokémon. Concerning your battle bug: if you are still experiencing it, can you explain it more? Maybe provide pictures or any details surrounding the bug?
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Hello @Coup. Apologies for the inconvenience. We are aware of this already and your items will be returned. However, the server's stability issues are a more pressing matter. As such, your issue will be dealt with after the connections issue are fixed.
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Back to the game after a few years, asking for help
Epithet replied to Jiroklm's topic in Resolved General Support
Hello @JirOKLM. Apologies for the late reply. Unfortunately this is not something that we provide. Additionally, there is no alternative for this. You will have to complete the Johto region to be able to trade your Kanto Pokémon. If you have more questions, please let me know. -
Pokedex is not updated to what i originally had
Epithet replied to Icronicz's topic in Resolved General Support
Hello @ICronicz. Apologies for the inconvenience. We are aware of this; nonetheless, we appreciate you taking time to report it. This issue will be investigated and fixed after the connection problems have been dealt with. In the meantime, we ask for your patience and understanding. -
Hello @tasfiq001bn. Apologies for the inconvenience. Unfortunately, we will have to deny your request. We have announced several times that the servers are currently experiencing connection problems and that we do not recommending doing PvP or fighting bosses. Though this may not be the answer you were hoping for, please try to understand.
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Hello @Wangzii. Apologies for the late reply. Were you able to solve your issue?
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Hello @Xxxdragonxp. Apologies for the inconvenience. Unfortunately, we cannot restore this Nidoran. There is no way for us to assist you further. Furthermore, this is not a bug. We are currently experiencing connection issues. As a result, we do not recommend doing anything that could be lost to a crash. Rest assured, the Developers are working tirelessly to find a solution. While the server problems are being worked on, we ask for your patience and understanding.