Shinohara

Hi @warchest I'm sorry for the inconvenience. I would like to inform you that your Sneasel has now been deleveled, could you please check that? To evolve it, make it hold a razor claw and make it level up during night. Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day !

Hi @Aldrish I'm sorry for the inconvenience. Rotom no longer evolves in designated routes, but rather evolve by taking over certain appliances like in the real games. Below are map names where you can find boxes which contain different appliances for your Rotom. You simply have to go in one of the following locations, interact with the boxes and choose the form of Rotom you most prefer. Do note that each Appliance corresponds to a different form of Rotom. They are as follows: I hope this can help, let me know if you have any further questions. Have a wonderful day !

Hi @Grow01 I'm sorry for the inconvenience. I would like to inform you that the Dashboard, which you can access from HERE, is a part of our website where you can access useful information such as the date of when you created your account, the email associated to your account, the last IP, the activation date of your Membership, etc. Also, it can be used to change your password and to check the reason of a possible in-game ban. I hope the information given was helpful, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @TrainerAnni I'm sorry for the inconvenienice. I would like to inform you that if you would like to have another chance to catch Registeel you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE Take note that, unfortunately, i am unable to respawn Registeel for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a disconnection/crash. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !

Hi @dukmak I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @ChaseWolf02 I'm sorry to hear about your situation. Could you please tell me which is the account you're experiencing the issues on? Even if you have been able to fix it, checking it may help us to find a possible issue. Looking forward to your reply, have a wonderful day!

Hi @alfecor7 I'm sorry for the inconvenience. I would like to inform you that the issue has been forwarded to our content scripter team that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. Nevertheless, you should be able to fight it normally when the mini-boss is not in cooldown. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Benikisaki I'm sorry for the inconvenience. I would like to inform you that the ability Contrary is currently coded incorrectly, as it indeed do not invert the stats changes. This is stated in the LIST OF BROKEN MOVES which you can check to see what move and ability are not coded or coded incorrectly. There is not an estimated time as for when the move will be coded, please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @CreepZ Thank you for contacting us about your concern. Unfortunately we have not a vietnamese-speaker in our team. However, if i'm correct translating, it seems like you're asking if you can move your friend's belongings to your account. In this case, the best for you would be ask directly to your friend if you can get their Pokémon, money and items. Do note that, as long as you have permission from them, it would be fine to move those items. However, in case you should move them without any permission, you could be sanctioned. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @koreno I'm sorry to hear about your situation. The issue has been forwarded to our content scripter that will look into it and work to find a fix to the issue. Unfortunately, i cannot give you any estimated time as for when the issue will be solved. Nevertheless, once the issue will be solved i will update you through this post. Please, be patient in the while the issue gets fixed and let me know if you have any further questions. Have a wonderful day!

Hi @pokemaster0908 I'm sorry to hear about your situation. However, it seems like you have correctly accessed your account and that you have been able to log back into that. Could you please confirm then that you have been able to solve your issue? Have a wonderful day!

Hi @samwise58 I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @painbr I would like to inform you that we are really sorry about this situation. I would like to inform you that we are aware of the fact that the reward have not been given yet and, once again, we are sorry about that. However, i can assure you that we are working on that and that, despite i can't give you any estimated time, they will be given as soon as possible. Nevertheless, once the issue will be solved i will update you through this post once they will be given. Please, be patient in the while and let me know if you have any further questions. Have a wonderful day !

Hi @DopeMope I'm sorry to hear about your situation. Do you have the chance to download the application from our website on a PC and then moving it from the PC to the smartphone ? If you have that possibility, please delete all the current PRO File and then try that and let me know if you have been able to solve your issue. Looking forward to your reply, have a wonderful day!

Hi @Sylphie Once again, welcome back on PRO ! I will try to answer to all your questions and clear all your doubts as best as i can. -[/hr] The Safari Zone are special areas that can be found in the following places: Kanto Safari Zone, Fuchsia City Johto Safari Zone, Route 28 Hoenn Safari Zone, Route 121 Sinnoh Safari Zone, Pastoria City And they usually gets used for two reasons: EV Training, using the EV Training area Hunting specific Pokémon The cost to access the hunting area is 5,000 Pokédollars for 20 minutes while the EV Training area require a fee of 10,000 Pokedollars to be accessed. In alternative, you can buy the 24 hours pass for 50,000 pokedollars which permits you to access the hunting area for 24 hours free and which lower the ev training zones cost to 2,000 pokedollars. You can check what Pokémon can be found in those area by using the command ^s nameofthemap on our OFFICIAL PRO DISCORD, as well as ^s nameofthepokemon to check all the locations where a specific Pokémon spawn. If you should need more info related on how to ev train your Pokémon, you can check our official guide EV ZONE BREAKDOWN You can obtain further info about the safari by checking our official wiki page: PROWIKI SAFARI ZONES and from there click on the safari of the region you prefer. -[/hr] Regard the valentine themed Pokémon, i would like to inform you that one of our contributors has made a showcase guide where you can check all the valentine themed Pokémon. The thread-showcase i'm talking about is the followin: VALENTINE THEMED POKEMON by Necro -[/hr] Regard the best Pokémon from the 3rd-4th generation until the 6th, i think that the answer may be subjective. For example, to complete the story every single Pokémon can be used, despite Gyarados and Gengar are the most suggested. All the Pokémon can be used because the story have been developed in a way to permit everyone to enjoy it using every Pokémon they preferred. For what regard PVP instead, you may want to check the PVP TIER LIST OF SMOGON, keeping in mind that generation 7 pokemon and mega are not yet available to players. You can also check the PVP VIABILITY TIER LIST for further info about the most used pvp pokemon. Also, you can join our OFFICIAL PRO DISCORD and use the PVP-Channels in order to ask tips, advices and strategies to the pvp-players of the game. -[/hr] This is a decision that is entirely up to you. Personally, i always suggest to enjoy the story and make sure to enjoy it as best as possible. I would suggest to leave the Pokedex and the evolution for when you will finish all the regions and you will start to focus on legendary Pokémon and specific side quests that may have specific and particular requirements. Also, it is important to note that some side-quest and legendary require specific playtime-hours of a specific region. This doesn't mean you have to stay in those region, but instead the time get counted since you unlock them and even if you're not physically in those regions. Therefore, the sooner you unlock the later regions and the soon you will start to farm hours to use them in the future for side-quests and legendaries. For example, some quest may require 150 hours passed since you unlocked Hoenn. -[/hr] Regard a siggie, assuming you're talking about a signature, i would like to inform you that most of the people sell them, in change of pokedollars, in our ART SHOPS In alternative you can find something you like on google or any image-hosting website like deviantart and use it. To add a signature to your profile you can do it from here: ACCOUNT - SIGNATURE or manually going in the settings of your profile and selecting signature. -[/hr] I hope the information provided was helpful. Plaese, let me know if something is unclear and if you should have any further questions and i will be more than happy to clear any doubt and assist you. Have a wonderful day!

Hi @Shyamalshah I'm sorry for the inconvenience. Could you play try please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @flamme1230 I'm sorry to hear about your situation. Could you please specify what is the error that you meet when you try to download the game? Please, do note that you can download the game from here: PRO OFFICIAL DOWNLOAD Looking forward to your reply, have a wonderful day!

Hi @monhuntress I'm sorry for the inconvenience and thank you for your report. I would like to inform you that, despite it may be seen as a leg is missing, this is the sprite of Zigzagoon of the Generation 5 of Pokémon and that is intended to be like that. You can check the sprite of each generation here: PokemonDB - Zigzagoon sprites or on Bulbapedia - Zigzagoon sprites. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @gooomy I'm sorry to hear about your situation. Could you please try to be more specific about your issue and describe it in a more accurate way? If your client is crashing, i would suggest you to try the following thing if you are on desktop. If you are on android, follow the same procedure but skip the ccleaner part. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from PRO CLIENT DOWNLOAD Afterwards, make sure you unzip the file and run it as an Administrator. _________________________________________________________ Instead, if your character is stuck in some wall or somewhere in the map, please try the following procedure: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Algerie31 I'm sorry to hear about your situation. Could you please try the following procedure and see if it helps you to solve your issue: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from PRO CLIENT DOWNLOAD Afterwards, make sure you unzip the file and run it as an Administrator. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @Somella I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Khanglop6a4 I'm sorry for the inconvenience. I would like to inform you that we have already a test server that we use to test any features and update before implementing it on the live servers. In this period we are currently testing the new bosses and you can access the server from here: PRO Bugs Report Discord Keep in mind that the test server serves just to test things before their live-release and there are currently no regions to test. Nevertheless, once you will be into the discord server, make sure to read accurately the tester-info, as it is an important thing to do. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Maurogrmp I'm sorry for the inconvenience. I would like to inform you that Wonder Guard works correctly and is currently coded. However, if you are asking that for PVP, i would like to inform you that Wonder Guard cannot be used in PVP if the Pokémon that has that is holding a Focus sash, this because Focus Sash Shedinja will not die to Spikes/Stealth Rock. Anyway, you can use it with any other item that is not a focus sash. Quoting our PVP RULES I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Soccer89 I'm sorry to hear about your situation. Is it possible that you are using a smartphone connection and not a normal wifi, for example? Also, could you please try to access the game using a VPN? Looking forward to your reply, have a wonderful day!