Fusionflair

Hello @Darksoul56 Can you please go and speak with the Psychic Luigi NPC in Lavender House? See if the number in the Reroll Shards changes in your Bag. Looking forward to your reply. Have a great day, Fus1onflare

Hello @Muneb Glad to know it helped. As there are no further questions, I will now lock this thread as resolved. Feel free to make a new one in case of any other issues or questions in the future. Kind regards, Fus1onflare

Greetings @Muneb As the PvP Rules say, you can only use two of your accounts to play PvP within each season. That means you can use two accounts to PvP in both servers. It also mentions that, you can have only one account in the Top 25(both Ranked and Random Ranked) at the end of the season, which here means that you can ladder with one account in one server only. Keeping that in mind, here are some examples:- You play PvP in both servers using both your accounts and reach Top 25(either/both of Ranked and Random Ranked) with an account on Silver server, then use another account or the same account on the flip side, Gold, to reach ladder there. This is Against the Rules, as @Mysticwind also pointed out, which I thank them for. You play PvP using both your accounts in both servers and reach Top 25(either/both of Ranked and Random Ranked) with with just one of your accounts on Silver. This is following the rules. I hope that answers all your questions here. Feel free to ask if you have any more questions regarding this. Have a great day and a Happy New Year to you two, Fus1onflare

Hello @Shynie Really glad to hear it all worked out. You have to wait for a reply in your thread in the 2FA-Email Recovery & Assistance(click to check). Staff members who handle such requests have a number of similar cases piled up at a time and it may take some time to get a reply, as we are volunteers to this job and have our own real life duties, studies, jobs, etc. Your patience is highly appreciated. I will now lock this thread as the issue here has been resolved. Feel free to make a new one in case of any other issues or questions in the future. Have a great day and wishing you the happiest of the New Year 2024, Fus1onflare

Hello @Shynie Please try merging again and see if it works and let us know. Hoping to hear from you soon, Fus1onflare

Greetings @Nisenco Warmest of welcomes to PRO. I am Fus1onflare as you may know. Been a fan of Pokemon all my childhood though not even close to how long you have been, it seems. If in need of any help or any issues about the game, you can find me and my other companions of the lovely staff team in the resolution center. Also, that's a really cute signature. Enjoy your time in the game. Wishing a very Happy New Year to you and everyone here.

Hello everyone If your Xmas Charmander was evolved, that is in @Dkim0107's case, a Charizard, you were not offered the discount. This issue has been fixed now. And yes, as @Backo0711 said, which I thank them for, you have to bring an OT Xmas Charmander or its Evolutions(such as Charizard) with you when purchasing the chroma for it, you will now be able to get them for 250k pokedollars each. The refunds of the additional charges due to the issue might take a little longer. Your patience is appreciated in this case. I take it that @Viscabarcaa and @Mvnschaalke require the refund in this case, besides Dkim0107. I hope this answers everyone's questions regarding this. Please do not hesitate in letting us know if you have any more questions regarding this. Have a wonderful day everyone and a Happy New Year, Fus1onflare

Hello @Ligerzer0 I am very glad to hear that it all worked out. As there are no further issues or questions, I will now lock this thread as resolved. Please do not hesitate to make a new one in case of any other issues or questions in the future. Have a great day and a Happy New Year, Fus1onflare

Hello @Backo0711 I am very very glad to hear that it worked for you. Congrats on catching Virizion! As everything seems fine now, I will now lock this thread as resolved. Feel free to make a new one in case of any other issues or concerns in the future. Have a great day and wishing you a very Happy New Year, Fus1onflare

Hello @Backo0711 The four Mysterious Tickets were refunded as you went offline. You can go online now. Please let us know if all is in order. Looking forward to your reply.

Greetings @Backo0711 The issue with your variables has finally been fixed. You should now be able to get a guaranteed Legendary encounter if you have first encountered a Pseudo-Legendary(from the 50/50 chance to encounter a Legendary or Pseudo-Legendary) from the Birth Island. We can again offer you a refund for the four tickets that you have used here if you wish to release the four Pseudo-Legendary Pokemon you have listed, which you got from the Birth Island. Let us know if you still want that and if yes, please release the Pokemon that you have listed here and let us know altogether so we can proceed with the refund. Have a wonderful rest of your day and a Happy New Year, Fus1onflare

Greetings @Ligerzer0 Can you try merging your accounts again from that page and see if it works now? If you can, then you should be able to transfer servers from the Dashboard(More info here) for free this time and any additional transfers in the next 30 days will cost you 100 coin shop coins. Let us know if it works. Kind regards, Fus1onflare

Hello @Khurshid One Waterium Z was removed and 45 PvP coins were reimbursed to your account. As everything is in order I will now lock this thread as resolved. Feel free to make a new one in case of any other issues or questions in the future. Have a wonderful day and a very Happy New Year, Fus1onflare

Hello @Monkeycaolanh This usually happens when you disconnect or relog during a battle, the game server must wait for the battle to finish on the battle server before saving and disconnecting the user but due to miscommunication between the servers, there can be a delay in logging in again, like that. As you were able to login again, I will now lock this thread as resolved. Feel free to make a new one in case of any other questions or issues in the future. Have a great day and wish you a very Happy New Year, Fus1onflare

Greetings @Shirogakuro You can transfer servers from the PRO Dashboard page(More info here), after logging into your account in there and then going into the Server Transfer tab. Here you can transfer servers for free every 30 days, any additional Server Transfers in between will cost 100 coin shop coins. Bear in mind that you won't be able to transfer if you have any open lending trades. Here's how to transfer servers: You won't lose any progress nor will you face any limitations in accordance to progress or content, it is all same in the other server too. Just that the community, the people would be different. I hope this helps. Feel free to ask if you have any other concerns regarding this. Have a great rest of your day and wishing a very Happy New Year, Fus1onflare

Greetings @Jayanth123 The EXP. Share item has not been retrieved by you on this account, yet. You need to speak to Prof's Aide at any one of the following locations to obtain it: Route 2 Stophouse 3 in Kanto National Park Stop House 1 in Johto Mauville Stop House 3 in Hoenn Route 214 Stop House in Sinnoh Note that you can only get one EXP. Share for each your accounts from any one of the mentioned places and the item is untradable, as you also mentioned. Also as, @Backo0711 said, for which I'd like to thank them for replying, releasing Pokemon doesn't release the item the Pokemon is holding. I hope this helps. Feel free to let us know if there are any other concerns regarding this. Have a wonderful rest of your day and wishing you a Happy New Year in advance, Fus1onflare

Hello @Backo0711 Thanks for your patience with this case. Glad that we could help. I will now lock this thread as this issue has been resolved. Feel free to create a new one in case of any other issues or questions in the future. Have a wonderful rest of your day and wish you the best of Holidays again, Fus1onflare

Hello @Backo0711 The 5x Mysterious Tickets have now been restored after you went offline. Will you please check and confirm if you have received them? Looking forward to your reply. Kind regards, Fus1onflare

Greetings @Backo0711 Upon checking, we found that there is actually one more Pokemon that you will need to release for us to refund you the 5x Mysterious Tickets. It is a Zoroark that is Level 80, I take it that you may have confused it for a Hydreigon and thought you released it. Let us know when you have released the Zoroark so we can proceed with the refund. Have a great day, Fus1onflare

Greetings @Backo0711 You have to release them from the PC in the Pokecenter by dragging the Pokemon into the Release Area and then confirming the action. You must check and release the correct Pseudo-Legendary Pokemon that you got from Birth Island, which I would presume are the ones you have shown in your thread up there. Here's where to drag to release your Pokemon: Hope everything is clear now. Let us know when you do and we will promptly refund you 5x Mysterious Tickets. Have a great day, Fus1onflare

Greetings @Backo0711 Apologies for the inconvenience caused. The information you got from the Official Discord Server(Click to Join) is about correct. Upon having a Mysterious Ticket speaking to the Mysterious Captain in Vermilion City you can go to Birth Island, where there is a 50/50 chance to get a Legendary/Pseudo-Legendary. If you get a Pseudo-Legendary, the next time you go to Birth Island, you have a 100% chance at getting a Legendary spawn. Upon Catching and leaving the Island, there is a 24 hour cooldown before you can access it again. Unfortunately, there was an issue with your variable progress which is why you were unable to get any Legendary Pokemon to spawn. It has now been fixed and it should work as intended. We can refund your 5x Mysterious Tickets, only if you wish to release the five Pseudo-Legendary Pokemon(I take it that you may have released the Hydreigon, if you have then release the four) that you got from Birth Island and you can have another attempt at it. Please let us know if you want us to. Looking forward to your reply. Have a great rest of you day and wishing the best of Holidays, Fus1onflare

Greetings @Kenky I am sorry to hear about your situation. To evolve your Buneary you just have to reach Max Happiness(255) and not level up with that as you had presumed. There is no de-leveling needed at all for this case and for other cases where it may seem like it is needed as, when you have reached level 100 with your Pokemon and it evolves via Level-up, you can use the Mysterious Candy and it will evolve. As for the happiness, if reaching max happiness does not trigger evolution follow the methods below: You have to close PROClient and then relaunch it and try fainting your Pokemon in battle and increasing the happiness by beating Wild Pokemon or an NPC Pokemon. This should trigger the evolution. If that doesn't work, faint your Pokemon in battle again, for once, to decrease the happiness. Then, you need to go to the Groomer NPCs, for example in Cerulean City House 5, beside the PokeMart, and speak to Brad and Chris NPCs and increase happiness with their help, which should trigger the evolution. On that note, the Mysterious Candy is not bugged here as Buneary is not intended to evolve via level up hence it does not help in this case, it should totally work as intended when used for the correct use-case scenario mentioned before. I hope this answers all your questions. As the issue was handled and the Buneary was evolved successfully, in-game, I will now lock this thread. Feel free to make a new one for any other questions or issues in the future. Have a great rest of your day and wishing the best of Holidays, Fus1onflare

Hello @Wolfbasser I understand the frustration and confusion it might cause after investing a significant amount of time and effort into finding the form you want. Encountering special forms and shiny is totally based on the concepts of RNG. The entire Pokemon franchise is based on the concept of RNG, be it, console games, Pokemon cards and to some extent, the anime. This means you can spend hours and hours hunting or open a number of Card Packs and not find anything particularly rare, while someone else might only hunt an hour or open a single card pack and find the rarest of Pokemon. The topic here in PRO as an MMORPG makes it even more complex with a trade system that relies on an economy system. The economy here relies on the scarcity of some Pokemon and other items. RNG here helps in maintaining the quantity of the Pokemon and therefore creating a market for trading among players and thus ensures they remain in demand, which is crucial for sustaining a healthy economy. If rare forms or shiny Pokemon were to become too common, every player would be able to find it and it would lose its value and appeal, as @Magicarpediempointed out here. I hope I was able to clear your idea of the spawn chances with this @Uxxelmon. On that note, the spawns of Mudkip in Route 227 or anywhere else, is not bugged. It is simply upto RNG if a special form or shiny would spawn. I hope that clarifies all your questions. I will now lock this thread. Feel free to make a new one in case of any other issues or questions in the future. Happy Holidays! Wishing a Merry Christmas and Happy New year, in advance. Kind regards, Fus1onflare

Hello @Isildurr2x I understand the frustration caused due to the bad RNG during your hunt. I'd like to clarify that newer players don't have any higher shiny or form rates than a player account with thousands of hours, it is just how RNG or luck works. An account with low hours of playtime might end up getting a really rare shiny but a player with 5k hours might not. The reason is that number of those new accounts is tremendously higher to those of higher playtime. RNG is same for all players but because newer or low playtime account are very very high in numbers, it looks like they have higher chances of encountering forms and shiny Pokemon. It indeed is very unfortunate that you choose to not want to continue playing this game anymore and are parting ways from us. If you find in your heart someday that you want to continue playing the game again, please do not hesitate to reach out and say hello, you're always welcome. Stay safe and take care of yourself. Enjoy these Holidays to the fullest with your family and friends. Wishing you a Merry Christmas and a Happy New Year in advance, Fus1onflare

Greetings @Luffy1310 If you are having difficulty finding which NPC to battle with, you can go back to Mannes in Eindoak Town and talk to the Board in front of him. The NPCs battle each other while you're fighting one, which is why some of them don't battle anymore as they lose all their points. Thus, for knowing exactly which one to go for, you can check the Board and go to the specific one. If you have over 7 points in the end, you should win after speaking to Mannes back in Eindoak. He will then give you the Dark Stone. For the Light Stone, you have to do the Xmas Dungeon. Upon the third successful Dungeon run, there's a 100% chance of getting it. Having both of those, you can obtain both Zekrom and Reshiram after completing the Dragonspiral Tower quest. You may also check a video guide on YouTube with all the locations of the NPCs. I hope this helps. Feel free to let us know if you are still having trouble with the quest. Have a wonderful day and wish you the best of Holidays, Fus1onflare