Astraea

Hi there, Have you done the following steps as listed in the Johto Guide? I'll quote the following steps for visibility: If you have and you still cannot progress, could you be a bit more descriptive as to what you're experiencing? What does the NPC say when you try to give him the mail? Kind Regards, Astraea.

Hi Lvsz, You can use the item "Magic Mirror" to change your appearance. You can either purchase from another player in Trade chat, or buy it from the Coins Shop, as shown below: With that said, I'll now lock this topic as your question has been answered. Have a great rest of your week! Kind Regards, Astraea.

Hi there, Not possible, unless Apple opens up their OS development to 3rd party applications. Furthermore, iOS doesn't have enough resources to let PRO work on it. If you have any suggestions in the future, please post in the Suggestions forum. Be sure to read the stickied topics before making a suggestion! Kind Regards, Astraea. - [/hr] Google Translate: Hola, No es posible, a menos que Apple abra su desarrollo del sistema operativo a aplicaciones de terceros. Además, iOS no tiene recursos suficientes para permitir que PRO trabaje en ello. Si tiene alguna sugerencia en el futuro, publíquela en el foro Sugerencias. ¡Asegúrate de leer los temas específicos antes de hacer una sugerencia! Saludos cordiales, Astraea.

Hi kuroka1, Glad to hear that you've resolved the issue! I'll now lock this topic; I wish you a great rest of your week! - Locked -

Hi Freshness10, You'll need to go into your inventory and use the medallion given to you. It should be under Misc. Items; click the medallion and confirm you would like it to be activated. Let me know if any other issues arise! Kind Regards, Astraea.

Hi Mathopex, You appear to have two TM114 in your inventory. If you're unable to see it, try to have your Pokemon hold a few TMs so others may appear. If anymore issues arise, let me know and I'll do my best to assist you. Kind Regards, Astraea.

Hi Kuroka1, If you have your browser currently open, clicking 'Get Coins' should open up a new tab in your browser, which you then need to switch from PRO to your browser. If you've been doing the above and you still cannot access the page, can you be a bit more specific? For instance, is the page not appearing for you period? What browser do you use? More information will help us better assist in troubleshooting this problem. Kind Regards, Astraea.

Hi there, Unfortunately, by the time I saw this post, it appears you went offline. To get unstuck, you can either use an Escape Rope or battle someone and lose, putting you back onto the map. If you can do neither, let me know when you can come online so I can get you unstuck. Kind Regards, Astraea.

Glad to hear! Since it's been solved, I'll now lock this topic! I wish you a good rest of your week. - Locked -

Welcome~

Hi there, We've attempted to rectify this situation on our side; could you have a look and see if Flint is now in his room and challengeable? Kind Regards, Astraea.

Hi there, I've sent you to your last visited PC. Can you have a check and confirm with me that you're able to move properly now? Kind Regards, Astraea.

As it appears you've now successfully completed the quest, I'll now lock this thread. I wish you a good rest of your day! - Locked -

Locking this thread as solved. Enjoy the rest of your week! - Locked -

Glad to hear things worked out for you perfectly! Since your issue is solved, I'll now lock this topic. Have a great rest of your week and I hope you continue enjoying PRO! Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, the evolution for Spritzee is not coded at the moment. You can find a full list of evolutions that are not coded or are coded differently here. In the future, keep an eye out on the Downloads & Update Logs when it does get added into the game! Sorry for an inconveniences this has caused you. Kind Regards, Astraea. - Locked -

Hi MrManGER, We're extremely sorry for the inconvenience caused by the server crash. We've recovered your Ditto from the NPC and it should be in the last box of your PC. If you would kindly hand over the Ditto to the Youngster again, you should be able to redo the quest without consequence! Let me know if you have any complications in doing so. Kind Regards, Astraea.

Hi there, I've checked your inventory and it appears you do have the Basement Key as well as the Fresh Water, so please try to continue on the story normally: Your next step is to deliver a Fresh Water to the guard and have a Pokémon that knows sleep powder in order to knock the guard out in the Department Store basement. You can get Fresh Water from the vending machine at the top floor of the Goldenrod Dept Store. As for Sleep Powder, you can get an Oddish, or evolve a Caterpie into a Butterfree and train them to learn Sleep Powder. After acquiring both the Fresh Water and a Pokemon with Sleep Powder, you may now head to the basement to subdue the guard! For future reference, you can also look at the Johto Walkthrough and follow the steps listed there. Let me know if any problems continue to persist. Lastly, I'd like to add to keep your issue to one thread; please do not make multiple topics on one issue as it veers on spam. Kind Regards, Astraea.

Hi there, I've just tested this dig spot and I can confirm it works just fine for me. Does the problem still persist for you? If so, have you noticed a possible pattern/cause leading up to the bug, or maybe a video of it? This would greatly assist us in determining the underlying cause of this issue. Kind Regards, Astraea.

I will now lock this thread as the issue is already known to our developers; thanks for reporting anyway, and if you find something that is bugged or not coded and also not on the list that hahahaka has linked, please let us know! - Locked -

I'll now lock this thread as your issue has been solved! - Locked -

Hi Georgepaul7, This visual bug is known to happen at times, and a likely cause is because you've logged out recently whilst in battle on the current running client. It doesn't affect the game in any manner and restarting your client should fix it; thank you for reporting anyway and have a good rest of your week! Kind Regards, Astraea.

Hi there, As Gouldy has mentioned, Serperior learns Defog starting in Generation 7; as PRO is currently run on Generation 6, we do not allow Serperior to learn it at this time. However, we do have plans for the game to be updated to Generation 7, so keep a lookout for that from the Downloads and Update Logs! If you find something that doesn't match up with the current generation PRO is run on, feel free to report and let us know so we can rectify the issue. Kind Regards, Astraea. - Locked -

Hi TFA1884, I've checked the NPC myself and I believe the cause of your battle may have been to severe lag. I can bring up this NPC with our Content Scripters to possibly troubleshoot it, but I would highly suggest troubleshooting your connection as that appears to have been the culprit. Here's a quick WikiHow Guide to test your ping and latency; this may tell you the general health of your internet and may confirm the problem. Kind Regards, Astraea.

Hi DJonasty, I'm extremely sorry for all the server crashes and the inconveniences it has caused. We're constantly trying to improve our server stability, but it isn't perfect and can sometimes crash. We've recently given compensation to all players that were recently active and therefore affected by this. (You can read more about it here). However, for the quest, you don't need to level a Larvitar; just an untrained Gyarados should suffice. If you're particularly scared about losing money, I highly suggest moving the money to an alternate account. Once again, I'm extremely sorry for your case, but as there is nothing I can do, I'll now lock this topic and I wish you a good day. Kind Regards, Astraea. - Locked -