Epithet

Hello @Kerrick. Apologies for the inconvenience. Here is a statement from one of our developers regarding the MAC client. This is the link to the video example provided in the image. If you have more questions or if the problem persists, please let me know.

Locked as resolved.

Resolved in-game. Locked.

Hello @Maica. Apologies for the inconvenience. Could you tell me when you are online so I can teleport you?

Glad to see your issue resolved. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @sryu1. Apologies for the inconvenience. Can you try speaking with Ayva in Nido Isle now?

Hello @taushif. Have you perhaps attempted the Heatran quest or the Pinkan Island quest? During the Heatran quest, the NPC named Buck will take all your Rare Candy and Master Ball(s). He will return them to you once you speak to him after completing the quest. During the Pinkan Island quest, the Ranger at the entrance of the forest will take all your balls. After completing the quest, he will return them when spoken to.

Hello @Jungelgrab. Apologies for the inconvenience. Here is a statement from one of our developers regarding the MAC client. This is the link to the video example provided in the image. If you have more questions or if the problem persists, please let me know.

Is it server crashes or another issue? If it's the former, there is no way for us to provide assistance. If it is the latter, please make a post here. I will be locking this thread, since there is no further assistance we can provide.

Glad to hear it. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @shurayagiza. Apologies for the late reply. Thank you for reporting and for your honesty. Since you have released the extra Clefable, there is nothing for us to do. So, I will lock this thread.

Hello @Psycho427, @Stinggotbanned, @Lumox. Apologies for the inconvenience. Are you still having trouble logging in?

Hello @Ish188. Apologies for the late reply. The issue has been fixed already and your data will be returned within time. If you are still having this issue, please let me know.

Hello @rajkkapadia. Apologies for the late reply. Was there a server crash during that time? If so, it was more than likely lost to a rollback. In which case, there is no way for us to assist you.

Hello @sathish1234. Apologies for the late reply. Are you still having this issue?

Hello @Mimqy. You can transfer servers from the dashboard. You are given one free transfer every 30 days; each transfer within the 30 day cooldown will cost you 100 coins. To transfer, log into the dashboard, select the "Server Transfer" option on the left side of your screen, and then select "Transfer for free". The transfer will take a few minutes. If you have more questions or an issue arises, please let me know.

Hello @OkGoogle. Apologies for the inconvenience. Can you try speaking with Ayva in Nido Isle now?

Hello @BriorianFanboy. Apologies for the inconvenience. Can you try speaking to Ayva in Nido Isle now?

Locked as resolved.

Glad to hear that. I will now lock this thread. If you have further questions or another issue, don't hesitate to make another thread.

Glad to see your issue was resolved. I will now close this thread. If you have further questions or another issue, don't hesitate to make another thread.

Hello @Marvitsu. Apologies for the delay. Here is a statement from one of our developers regarding the MAC client. This is the link to the video example provided in the image. If you have more questions or if the problem persists, please let me know.

Hello @Garurumonx. Apologies for the inconvenience. Thank you for reporting this. It has been forwarded to the responsible parties. Hopefully there will be a fix soon.

Hello @obeloke. Apologies for the inconvenience. Here is a statement from one of our developers regarding the MAC client. This is the link to the video example provided in the image. If you have more questions or if the problem persists, please let me know.

Locked as resolved.