Gold Server PvP Reward Issue

[THNammm]

Hi guys ! Firstly I hope y’all have a nice day while reading this post.
Currently, my main account is on Silver but my gold account still got in the PvP ladder, however, until now it still not recieve the PvP reward. Is there any problem of giving reward to the account that not complete the first 4 gyms ? Otherwise can you guys re-check it for me and update me if there is some way I can earn my reward. Thank you all !
P/s I tried to return to Gold 2 days before the PvP season ends, but the dashboard was under maintenance so :/

 

[Contrary]

Hi guys ! Firstly I hope y’all have a nice day while reading this post.
Currently, my main account is on Silver but my gold account still got in the PvP ladder, however, until now it still not recieve the PvP reward. Is there any problem of giving reward to the account that not complete the first 4 gyms ? Otherwise can you guys re-check it for me and update me if there is some way I can earn my reward. Thank you all !
P/s I tried to return to Gold 2 days before the PvP season ends, but the dashboard was under maintenance so :/

Hello there,

I will look into your issue with a developer and come back to you. Just to be sure, you didn't get your PVP reward coins on none of the servers? (gold/silver)
Looking forward to hear from you.

Kind regards, Contrary

 

[THNammm]

Hello there,

I will look into your issue with a developer and come back to you. Just to be sure, you didn't get your PVP reward coins on none of the servers? (gold/silver)
Looking forward to hear from you.

Kind regards, Contrary

Hi ! As always, thank you for taking care of this case sir.
And yes, I checked it and none of the servers get the coins.
Btw, if this is truly a bug that I haven't recieved the coins yet, is it any chance that I can get that on Silver instead of Gold ?

 

[THNammm]

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[THNammm]

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[Contrary]

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Hello @THNammm.

I am sorry for the waiting. I would like to inform you that should have your coins on gold.

Kind regards, Contrary