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All Servers Pokémon Stuck in Party

Xylos

Former Staff
Former Staff
Joined
Nov 27, 2017
Messages
1,686
Total likes
249
Are some Pokémon stuck in your party and you would like to have them removed?
If so, please post a reply with your in-game name and your server. A Staff member will remove them from your team and place them in the last slots of your PC.

Please remove all items held by your stuck Pokémon, otherwise you may lose the items.


Why did this happen?
There are two possible ways why it happened to you.
  • Our client had a bug. All Pokémon you caught (Only counts for players in story mode) may had a wrong region as caught region. This means when you were in Johto, you caught Pokémon which were accidentally registered as Kanto Pokémon in our database. As you cannot use Kanto Pokémon in Johto until you have 8 badges, they will be stuck and cannot be removed as player.
  • A merge issue. Sometimes when you merge your account, while you haven't finished the story part of your current region, your party may contain few old Pokémon of your previous regions. As you cannot use Pokémon from previous regions until you have 8 badges in your current region, they become stuck in your party.
When a staff member removes them, can I use them later?
They will be locked in your PC until you have completed 8 badges in your current region. We can unfortunately not avoid that, but they will not be deleted!

Can I avoid that?
Sadly, no. However, once we have removed the Pokémon from your party, the bug shouldn't occur again.

Will I get any problem when I don't let them be removed?
No, but they are stuck in your party and you cannot re-order them.



We are sorry for the inconvenience caused.
 
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avacat

Youngster
Donator
Joined
Jul 30, 2017
Messages
2
Total likes
0
avacat , I caught an event charmander, now (charmeleon) and its stuck in my party. Help, Thx :RowletHeart: Silver Sever
 
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Entoleg

Youngster
PRO Member
Donator
Joined
Aug 3, 2016
Messages
4
Total likes
1
Age
21
Location
Germany
Hey, I am "Entoleg" on Gold Server. My Shinx and Tentacool are from Johto, but locked as Kanto. Please remove them from my party . Thank you.

 

RAD123

Youngster
Joined
Apr 30, 2018
Messages
6
Total likes
1
RAD123 , ( GOLD sever ) I've caught a zigzagoon, a tropius and a kecleon and they are stuck in my party. HELP please

 
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Waterashes

Youngster
Joined
Sep 28, 2018
Messages
5
Total likes
0
Some Pokémon are stuck in your party and you would like to have them removed?
Sure, please post a reply with your ingame name and your server. A Staffmember will remove them from your team.


Why does that happen?
It happends because of a bug, all Pokémon you catch (Only counts for players in story mode) will/might have a wrong region as caught region. Means when you are in Johto you catch Pokémon which will be registred as Kanto Pokémon in our database. As you can not use Kanto Pokémon in Johto untill you have 8 badges, they will be stuck and cant be removed as player.

When a staff member removes them, can I use them later?
I cant give you a accurate answer here, you can not move them in your party anymore - at least with this client. But they wont be deleted.

Can I avoid that?
Not really. When the new client is online, this bug will be fixed. All you can do now it not catching wild Pokémon or have a team of 6 Poémon of your current region in your team if you dont want to have them stuck in your Party.

New client, when will it be available?
Soon. Will be announced in our Official PRO Discord.


We are sorry for the inconvenience caused.
waterashes camerupt stuck, in silver server

 
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Belzebus

Youngster
Joined
Oct 11, 2018
Messages
1
Total likes
1
hello! i catch baltoy and is stuck in my party as well. And also every pokemon that is on my computer even tho i caugh them in the region that im at the moment i cant put them on the party. basically i cant move any of my pokemons anywhere!

Done! Unfortunately I can only move the stuck Pokémon out of your team. But the bug is fixed in 10 minutes and it might be possible at this time.
 
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altoryus

Youngster
Joined
Jan 26, 2016
Messages
1
Total likes
1
Hello, my ingame nickname is Normoxia, Gold server. Id like to get my zigzagoon and nuzleaf removed from my party. Thanks in advance!

 
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Roxus

Youngster
Joined
Apr 21, 2016
Messages
1
Total likes
0
IGN: Roxus
Server: Gold
Bunch of stuck pokes I can't use.. which kind of sucks cuz now I have to go recatch leveling pokes for Hoenn. Sigh.
 
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